Global Sports and Corporate Partnership Manager

• Mar 2023 - Present

Senior Client service specialist

• Apr 2021 - Jun 2021

Customer Service Specialist

• Jul 2019 - Mar 2021

My responsibilities were as follows:1. Assist with client reporting and billing2. Establishing and maintaining client relationship and keeping track of project status.3. Defining project plan and resource requirements 4. Liaise with other distribution & creative entities to facilitate end to end workflow for client projects5. Always looking to improve operational efficiency and effectiveness6. Work with associates, consultants and managers to develop and refine implementation tools and processes.7. Perform Gap analysis to identify implementation issues and consult on options to address issues8. Support go live activities, observing results, refining and driving continuous delivery improvement.9. Maintain an understanding of how the application is used and configured.10. Communicate effectively at all levels. Show less

Project Management Officer

• Jul 2017 - Jul 2019

To contribute in the company’s core operational fields by implementing optimized solutions and improve the efficiency in the service level and to help the company in any financial analysis on various delivery units and make a difference in our profit margin. Capable of handling the following roles: 1. Financial Budgeting 2. Financial forecasting and trend analysis on the actuals vs budget 3. Sales interaction and evaluating the sales and delivery mismatch 4. Pyramid balancing on account levels to control the resource expense 5. Bench Management 6. Internal and external fulfillment 7. Creating actionable reports for the CXO 8. Action Plans for project margin improvement 9. Tracking bad debts and contract penalties from sales 10. Monthly carrying out internal surveys to meet the company standards Show less

Intern

• Jul 2016 - Aug 2016

Capable of handling the following roles 1. Examining the process layout 2. Finding Bottlenecks 3. Working on demographic analysis of Passengers 4. Minimizing the total no. of vehicle movement in the apron area by rerouting them efficiently 5. Understanding the baggage breakup and makeup ratios on the flight. Capable of handling the following roles 1. Examining the process layout 2. Finding Bottlenecks 3. Working on demographic analysis of Passengers 4. Minimizing the total no. of vehicle movement in the apron area by rerouting them efficiently 5. Understanding the baggage breakup and makeup ratios on the flight.

Project Trainee

• Jun 2014 - Dec 2014

Capable of handling the following roles 1. Worked as Project Trainee at RareMile on ASP.NET, MVC4, Entity Framework 6, SQL Server 2008 2. Finished Projects on Project Management and Pdf Reader Capable of handling the following roles 1. Worked as Project Trainee at RareMile on ASP.NET, MVC4, Entity Framework 6, SQL Server 2008 2. Finished Projects on Project Management and Pdf Reader