Soumya Ramachandra
Senior Account Manager at Trigent Software - Professional Services- Claim this Profile
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Bio
Experience
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Trigent Software - Professional Services
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India
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Human Resources Services
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100 - 200 Employee
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Senior Account Manager
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Dec 2022 - Present
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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Assistant Manager
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May 2021 - Nov 2022
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myPaisaa
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India
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Financial Services
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1 - 100 Employee
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Human Resources Manager
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Feb 2021 - Apr 2021
Implement HR strategies and initiatives Employee relations, demands, grievances or other issues Manage the recruitment and selection process Develop and monitor overall HR strategies Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain payroll and benefits program Assess training needs to apply and monitor training programs HR metrics Ensure legal compliance throughout human resource management Show less
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Freelance
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Bengaluru, KA, India
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Recruitment
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Feb 2019 - Jan 2021
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R360 Group
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India
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IT Services and IT Consulting
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100 - 200 Employee
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Business HR
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Dec 2017 - Feb 2019
• Coordinating with Company Clients, Vendors and other service providers. • Arranging conference calls, meetings and events for the company. • Maintain work structure by updating job requirements and job descriptions for all positions. • Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. • Ensures planning, monitoring, and appraisal of employees, hearing and resolving employee grievances; counseling employees and supervisors. • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. • Maintains human resource staff by recruiting, selecting, and orienting employees. Show less
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Bahwan CyberTek
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India
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Software Development
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700 & Above Employee
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Account Manager-Recruitment
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Jun 2016 - Oct 2017
Operate as the lead point of contact for any and all matters specific to customers Build and maintain strong, long-lasting customer relationships Develop a trusted advisor relationship with key accounts and customer stakeholders Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment Assist with high severity requests or issue escalations as needed Show less
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Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd
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India
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IT Services and IT Consulting
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700 & Above Employee
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Manager - Operations
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Mar 2013 - May 2015
Key Responsibilities: >Client relations >Account Management/Stabilization >End to End HR Operations >New Client Acquisition Key Responsibilities: >Client relations >Account Management/Stabilization >End to End HR Operations >New Client Acquisition
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Helios & Matheson
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India
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IT Services and IT Consulting
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200 - 300 Employee
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Client Relations
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Jun 2012 - Dec 2012
As a Client Relations Executive, my role involved requirement gathering, follow up with the client for feedback, shortlists etc. Met with the clients regularly for account mining. Interacted with Project Managers, Resource Managers for closures, invoicing.
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Client Relations
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Jul 2010 - May 2012
The role involved enhancement of Client relation, getting more business and enhancing the existing business by doing appropriate and need based hiringEstablishing credibility with clients, maintaining sound business relationships with customersRecruiting for internal requirements across verticalsInterface with the client for requirement gathering.Regular follow-ups with the client - Delivery Managers/Project Managers to confirm the staffing plans Extensive Client Interaction to understand technical and business requirements for present and future growth of the unit.Client Relationship Management by means of exploring and sustaining business with key clientsInvolved in interacting with the client on a day-to day basis to keep track of current requirement, client relation, recruitment and sourcing.Co-ordinating regularly with the client for Process Documentation & updation. Show less
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uRequest Events LLC
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Bangalore
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Accounts Specialist
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Jan 2008 - Mar 2010
Www.insidermg.com is a social networking website for professionals. As an Account Specialist, my role included entering event info- date, venue, time, dress code etc. onto the website. The marketing for the Indian website www.insidermg.in was also handled by me. Www.insidermg.com is a social networking website for professionals. As an Account Specialist, my role included entering event info- date, venue, time, dress code etc. onto the website. The marketing for the Indian website www.insidermg.in was also handled by me.
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Venture Softtech Pvt Ltd
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Bangalore
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Executive-Market Research
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Aug 2007 - Dec 2008
Venture SoftTech is an authorized partner for SAGE Software I Pvt Ltd. Sage is one of the leading vendors in the ERP and CRM market. As a Market Research Executive, was involved in the pre-sales activities and marketing of SAGE ACCPAC ERP software. From lead generation to lead qualification, to data collection and making sales appointments, I have handled the entire sales cycle. Also met clients to collect specs and arranged for demonstrations. Venture SoftTech is an authorized partner for SAGE Software I Pvt Ltd. Sage is one of the leading vendors in the ERP and CRM market. As a Market Research Executive, was involved in the pre-sales activities and marketing of SAGE ACCPAC ERP software. From lead generation to lead qualification, to data collection and making sales appointments, I have handled the entire sales cycle. Also met clients to collect specs and arranged for demonstrations.
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Education
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Visvesvaraya Technological University
Bachelor of Engineering (B.E.)