Soukie Chanhdara, M.Ed., SHRM-SCP (she/her/hers)

Vice President, Talent Acquisition & Management at Lucet (formerly New Directions + Tridiuum)
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Vice President, Talent Acquisition & Management
      • May 2023 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director, Learning & Development
      • Jun 2021 - Mar 2023

      Minneapolis, Minnesota, United States • Drive the learning and development vision and strategy for three employers within the North Memorial Healthcare system: North Memorial Health, Maple Grove Hospital, and Blaze Health. • Lead the identification and analysis of leadership competencies and talent management trends across services in customer and team member experiences, clinical quality outcomes, regulatory and accreditation, patient safety and cost using data systematically to develop solutions and guide changes in learning… Show more • Drive the learning and development vision and strategy for three employers within the North Memorial Healthcare system: North Memorial Health, Maple Grove Hospital, and Blaze Health. • Lead the identification and analysis of leadership competencies and talent management trends across services in customer and team member experiences, clinical quality outcomes, regulatory and accreditation, patient safety and cost using data systematically to develop solutions and guide changes in learning and development culture. • Lead a team to plan, design and manage training and leadership development programs and initiatives across the healthcare system. Includes, but not limited to, new team member orientation, new leader orientation, annual required education, leadership summits, leadership development days, operational learning labs, leadership competency framework, emerging leaders program, leadership competency framework, and talent assessment. • Lead curriculum development and delivery that is aligned with the needs of key stakeholders, team members, and the customer to drives best practices in clinical and non-clinical learning and education. • Lead the organization’s reward and recognition programs such as the anniversary and retirement programs, events and recreation council, summer picnic, and all-team appreciation week. • Lead the organization’s HR regulatory license and certification compliance process and management. • Co-Chair the Diversity, Equity & Inclusion Education committee. Show less

    • United States
    • Accounting
    • 700 & Above Employee
    • Program Manager, Learning & Professional Development
      • Sep 2014 - Jun 2021

      Minneapolis, Minnesota, United States • Strategic business partner who manages the analysis, design, development, implementation, and evaluation of audit line of business learning programs, curricula and projects for the audit line of business; resulting in the development of 4000 audit professionals annually. • Lead teams on change initiatives to implement various learning and talent management solutions such as curricula development and redesign; new hire and onboarding structure redesign; review, assess and implement new… Show more • Strategic business partner who manages the analysis, design, development, implementation, and evaluation of audit line of business learning programs, curricula and projects for the audit line of business; resulting in the development of 4000 audit professionals annually. • Lead teams on change initiatives to implement various learning and talent management solutions such as curricula development and redesign; new hire and onboarding structure redesign; review, assess and implement new technology platform changes; deliver national conferences (live in-person and virtual instructor-led), on-demand learning (self-studies, job aids, podcast, etc.), on-the-job training, and blended learning. • National Leader for the Generations Employee Network; an employee network group of the firm’s Culture, Diversity and Inclusion firm-wide initiative. Developed a national “A Deeper Dive in Building your Generational IQ” training for enterprise-wide delivery. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Sr. Director, Talent Management & Organizational Development
      • Aug 2011 - Dec 2013

      Chicago, Illinois, United States - Engaged organizational leaders in workforce planning to ensure appropriate talent pipeline and bench strength to meet the organization's strategic objectives. - Led a team of eight (8) who were responsible for the execution of daily training and talent acquisition of 4,300 full-time, part-time, and seasonal Y professionals. - Led the full-cycle hiring process of mid-senior level executive positions. - Designed and implemented association-wide new hire orientation process to… Show more - Engaged organizational leaders in workforce planning to ensure appropriate talent pipeline and bench strength to meet the organization's strategic objectives. - Led a team of eight (8) who were responsible for the execution of daily training and talent acquisition of 4,300 full-time, part-time, and seasonal Y professionals. - Led the full-cycle hiring process of mid-senior level executive positions. - Designed and implemented association-wide new hire orientation process to effectively orientate and on-board new hires. - Designed the Leadership Learning Experience Program (LLEP) to identify and develop emerging leaders for their next position. This resulted in a 48% promotion rate of program participants. - Initiated career coaching meetings with over 60 staff. Resulted in 3 part-time staff finding new full-time positions with the Y. In addition, guided 12 of the 60 staff to complete their Y leadership certification. - Implemented new Learning Management System (LMS) to track association-wide trainings. - Partnered with senior leaders to assess and evaluate the staffing model for 23 membership centers. This resulted in the review, redesign, and reassignment of center staff. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Sr. Manager, Recruiting & Organizational Development
      • Aug 2010 - Aug 2011

      Chicago, Illinois, United States - Developed and implemented recruiting and retention strategies across the organization - Conducted full-cycle recruitment efforts for all exempt and non-exempt personnels, interns, and temporary employees; fill time of 45 days or less. - Developed and managed new hire orientation and on-boarding process - Consulted with senior leaders on organizational development strategies within their respected departments - Managed organization's professional development plan (PDP) program;… Show more - Developed and implemented recruiting and retention strategies across the organization - Conducted full-cycle recruitment efforts for all exempt and non-exempt personnels, interns, and temporary employees; fill time of 45 days or less. - Developed and managed new hire orientation and on-boarding process - Consulted with senior leaders on organizational development strategies within their respected departments - Managed organization's professional development plan (PDP) program; over $300k was assigned to assist staff in their development - Managed learning activities that supported staff's development (training, skills assessments, etc...)

    • Leadership Development Specialist
      • Dec 2008 - Aug 2010

      Chicago, Illinois, United States - Assisted in the design and delivery of various national executive and multicultural leadership development programs - Implemented and managed Y-USA's partnership programs such as AYP's Learning Circle and Springfield College's Executive Master's Program - Designed and managed multicultural development programs such as: Multicultural Executive Development Institute (MEDI), Multicultural Mentoring Program (MMP), and the Emerging Multicultural Leadership Experience (EMLE); resulted in over… Show more - Assisted in the design and delivery of various national executive and multicultural leadership development programs - Implemented and managed Y-USA's partnership programs such as AYP's Learning Circle and Springfield College's Executive Master's Program - Designed and managed multicultural development programs such as: Multicultural Executive Development Institute (MEDI), Multicultural Mentoring Program (MMP), and the Emerging Multicultural Leadership Experience (EMLE); resulted in over 500 participants annually and a promotion rate of over 55% - Conducted best practice research on executive development, mentoring, coaching, and change management

    • Multicultural Development & HR Specialist
      • Dec 2007 - Dec 2008

      Chicago, Illinois, United States

    • Program Coordinator
      • Jul 2005 - Dec 2007

      Chicago, Illinois, United States

    • HR Generalist
      • Feb 2002 - Oct 2004

      Minneapolis, Minnesota, United States • Established and managed a one-person HR department • Created and implemented innovated approaches to various diversity and inclusive educational programs to promote integration amongst school staff and administrators • Managed a $1 million program budget • Managed staff development plans and initiatives • Managed benefits and compensation programs and database • Directed and maintained employee relations activities • Developed and implemented employee policies and… Show more • Established and managed a one-person HR department • Created and implemented innovated approaches to various diversity and inclusive educational programs to promote integration amongst school staff and administrators • Managed a $1 million program budget • Managed staff development plans and initiatives • Managed benefits and compensation programs and database • Directed and maintained employee relations activities • Developed and implemented employee policies and procedures • Managed all aspects of full-cycle employment recruitment process Show less

    • United States
    • Law Practice
    • HR Office Assistant & Paralegal
      • Jun 2000 - Nov 2001

      Minneapolis, Minnesota, United States

Education

  • University of Minnesota-Twin Cities
    Masters of Education, Human Resources Development
    1999 - 2001
  • North Carolina State University
    Certificate in Women's Studies
    1997 - 1998
  • Northern State University
    Bachelor of Arts (B.A.), History
    1995 - 1998

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