Experience

Rise Up

• France
• Software Development
• 1 - 100 Employee

• Senior International Business and Training Consultant

  • Jul 2022 - Present

  Focused on the UKI and BENELUX market

• UK Business and Training Consultant

  • Mar 2022 - Present

  Rise Up is the all-in-one solution that will transform your training capabilities. More than an LMS, Rise Up will make your skills development plan a reality through its unique blended learning solution and technological know-how.Digitise your training system :- Launch your platform when it suits you- Automate your administrative tasks: reminders, official documents, and electronic signatures - Use the training method that best suits your learning goal: online lessons, face-to-face classes, e-learning, social learning or mobile learning- Interconnect with a broad range of tools: HRIS, CRM, ERP, etc.- Assess your training programmes with our built-in performance dashboard Data LabEngage your learners :- Import your skill development plan- Set personal goals to engage learners and train them within a predefined period of time- Create rich and diverse courses to bring your training to life- Encourage peer-to-peer learning with our space designed for social learning - Give learners a seamless, user-friendly interface for a unique learning experience- Prioritise flexibility with the mobile app Show less



BIPEA International Proficiency Testing Schemes

• France
• Food and Beverage Manufacturing
• 1 - 100 Employee

• International Business Development Representative

  • Mar 2021 - Mar 2022

  BIPEA is a European non-profit organization located in France. Gathering nearly 2500 laboratories in the world (throughout 120 countries), it offers more than 150 regular proficiency testing programs. BIPEA is a European non-profit organization located in France. Gathering nearly 2500 laboratories in the world (throughout 120 countries), it offers more than 150 regular proficiency testing programs.



Fenwick

• United Kingdom
• Retail
• 700 & Above Employee

• Fenwick Customer Service Advisor

  • Mar 2020 - Mar 2021

  Bentalls is part of UK’s leading independent store group with a reputation for being distinctive, innovative and for sourcing the very best merchandise for our customers. The role consisted in: - Providing support to online and in-store customers with queries via phone or email, ensuring the customer experience is unparalleled and striving to exceed customer expectations. - Manage all inbound customer contacts within the Service Level Agreement, ensuring that all customer enquiries are dealt with promptly, whilst delivering a customer experience that is aligned with the luxury in-store experience our customers expect, leaving each customer with a fantastic lasting impression of the Fenwick. Show less



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Feb 2019 - Feb 2020

  - Providing telephone and e-mail technical support to end the users in the EMEA Market and French including analysis - Diagnosis and resolution of software problems, and helping customers with product and service queries. - Maintaining a detailed history on salesforce system off customer data, feedback, and products issues reported to enhance - Arrange Collections and delivery for the customers in different countries taking responsibility to understand the law and their policies. - Providing telephone and e-mail technical support to end the users in the EMEA Market and French including analysis - Diagnosis and resolution of software problems, and helping customers with product and service queries. - Maintaining a detailed history on salesforce system off customer data, feedback, and products issues reported to enhance - Arrange Collections and delivery for the customers in different countries taking responsibility to understand the law and their policies.