Souham TORCHI

Head of Operations Department at SIH. Spa
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Algeria, DZ

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Algeria
    • Hospitality
    • 1 - 100 Employee
    • Head of Operations Department
      • Dec 2022 - Present

      In charge of the operation of the following units: * Sheraton Club des pins by Marriott * Hyatt Regency Algiers Airport * Sheraton Annaba by Marriott * Marriott Constantine * Protea Hotel by Marriott * Four Point by Sheraton Oran * Renaissance Tlemcen by Marriott * ESHRA * ESHRA Oran In charge of the operation of the following units: * Sheraton Club des pins by Marriott * Hyatt Regency Algiers Airport * Sheraton Annaba by Marriott * Marriott Constantine * Protea Hotel by Marriott * Four Point by Sheraton Oran * Renaissance Tlemcen by Marriott * ESHRA * ESHRA Oran

    • Algeria
    • Hospitality
    • 1 - 100 Employee
    • Sales And Marketing Director
      • Jul 2021 - Jan 2022

      - Supervise and assist the Sales & Marketing team - Lead the Sales team - Development of the customer relationships - Implementation of a commercial strategy - Animation of the sales teams - Monitoring of objectives, expenses, turnover - Reporting to the hierarchy - Proposal of optimization axes - Ensure the achievement of objectives - Set long- and short-term goals - Participate in the implementation of the sales & marketing plan - Design and plan strategic orientations and commercial actions in the short, medium and long term to achieve the objectives (identification of priority targets, key interlocutors, contact actions, reminders, etc.). - Management of platforms on social networks: LinkedIn, Facebook, and Instagram - Represent the company in trade fairs and events - Facilitate the flow of information and interactions between its teams as well as with other departments (production, finance, - Directly manage relationships with key accounts and negotiate strategic contracts. - Establish and manage marketing budget - Support in collaboration with the collection department - purchasing, management, etc.) - Organization & Follow-up of Event actions, PR & Media events, Event Corporate and those of key accounts. Show less

    • Algeria
    • Hospitality
    • 200 - 300 Employee
    • Sales & Marketing Manager
      • Jan 2020 - Jun 2021

      Marketing: - Accompany the Marketing Plan launch of promotions, and coordinate it with the different departments (Hosting, Commercial) - Hotels Pre-Opening Organisation - Promote the brand image, its trends and needs with the competitive environment. - Ensure the management of the marketing budget; - Design and implementation of marketing operations - Track marketing expenses - Ensure increased sales - Ensure the follow-up of the respect of the graphic charter - Management of platforms on social networks: LinkedIn, Facebook, and Instagram - Competitive intelligence analysis - Establish contacts with media and communication structures as well as influencers. - Creation of posters. - Improve the visibility and notoriety of the AZ Hotels Group - Organization & Follow-up of Event actions at the internal level such as the opening of new structures, PR & Media events, Event Corporate and those of key accounts. - Establish contact with media and communication structures as well as influencers - In charge of communication in coordination with the General Manager Sales: - Supervise & assist the sales team - Participate in the definition of the company's commercial policy based on the strategy of each unit - Set goals - Establish and follow the Group's commercial action plan - Develop prospecting plans - Lead and support the sales team and develop its sales force. - Negotiation on strategic accounts - Develop and retain the customer portfolio - Track debts and collection. - Follow-up of customer requests according to the commercial procedure and ensure the follow-up - Signing of agreements and new collaborations. - Large Customer portfolio. Show less

    • France
    • Advertising Services
    • 700 & Above Employee
    • Sales Administration and Marketing Manager
      • Oct 2016 - Mar 2019

      - Supervise and assist the Sales & Marketing team - Accompany the Marketing Plan launch of campaigns, and coordinate it with the different departments (Technical, Commercial, Finance) - Actively participate in the construction and updating of the media kit: general argument of the offer, airport profile sheets and product sheets. - Update the tariff base in accordance with the defined tariff strategy - Update of the media offer. - Analyze competitive trends (on air campaign) - Design the promotional campaign of the products and implement them - Implementation of the Newsletters. - Define the appropriate Marketing Mix. - Establish and manage the Marketing budget (end-of-year gift, ect...) - Preparation of commercial offers & Marketing. - Follow up on international reporting. - Support for sales representatives - Coordination with the international marketing team concerning media kit each year with training in Paris at the Marketing headquarters in Neuilly sur Seine. - Support for the sale of products and services, by carrying out the processing associated with the sale (management and validation: quotes, purchase orders, contracts, invoicing, Sales analysis, updating of the Availabilities of the media offer, coordination with the various departments of the company coordination with our licensors, reporting, management of the archive of the sales department, follow-up of the recovery, follow-up of media campaigns, etc .......), the challenge is to develop and significantly strengthen the quality of service perceived by customers. Show less

    • Head of Advertising Space Management
      • Jan 2015 - Aug 2015

      - Supervise & assist the team of the advertising space management department - Management and monitoring of advertising space on the airport platform - Coordinate the teams involved (Operations Department and Maintenance and Logistics Department) for the installation of a new campaign or visual change of the advertising dealers present at the airport. - Offer a premium service at the premier lounge to institutions and companies with a VIP convention - Elaboration of agreements and amendments concerning the advertising concessionaires present on the airport platform. - Manage the advertising management team - Participation in the various meetings with dealers and management - Ensure the follow-up of filming authorizations concerning journalists and contact details with the intervening directions. - Mainly responsible for the follow-up of advertising concessionaire files present on the airport such as processing applications for authorization for advertising display, change of visual, BAT, - Assist advertising dealers in all operations on the airport platform: field trip, shooting, etc. - Support for trainees in the Sales Department. Show less

Education

  • MBA ESG
    Master of Business Administration - MBA, Marketing & Publicité
    2010 - 2013
  • ESG
    Bachelor of Business Administration - BBA, Administration et gestion des affaires, général
    2008 - 2010

Community

You need to have a working account to view this content. Click here to join now