Soude Kahram

Product Owner at GajMarket
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Contact Information
us****@****om
(386) 825-5501
Location
Tehran, Tehran Province, Iran, IR

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5.0

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Jahangir Poursamimi

I met Soude in one of my pervious Leadership development Workshops. I found her an accountable, creative, good listener, a supportive leader and loyal to her team. Wish Soude all the best.

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Experience

    • Iran
    • Retail
    • 1 - 100 Employee
    • Product Owner
      • Sep 2023 - Present

    • Iran
    • Human Resources Services
    • 1 - 100 Employee
    • Product Owner
      • Apr 2022 - Jul 2023

      Managing and prioritizing the product backlog Translating product needs to tasks for development Serving as a connection between stakeholders and development Overseeing Development Stages Staying accessible to development to answer question Analysis of customer needs Managing and prioritizing the product backlog Translating product needs to tasks for development Serving as a connection between stakeholders and development Overseeing Development Stages Staying accessible to development to answer question Analysis of customer needs

    • Iran
    • Software Development
    • 200 - 300 Employee
    • Support Team Lead
      • Nov 2019 - Apr 2022

      Determining team goalsParticipating in internal meetings in order to optimize support servicesParticipating in meetings with customersMonitoring the response process and handling customer casesReceiving reports and analyzing and reviewing them in order to improve conditions

    • Product Owner
      • Dec 2016 - Apr 2022

      The role of the product owner in several modules of human resources ProductsCustomer needs analysisDetermining the roadmapWriting user stories and preparing and planning the backlogSprint planningMeetings with the technical teamParticipating in testingActively participating in the review of customer needs and business Providing specialized proposals in line with customer needs

    • Implementation Specialist
      • Sep 2014 - Nov 2019

      Team planning and coordination with customer care unit for the Implementation of projectsTraining of new experts and customersProjects ImplementationPerformance Monitoring of teamAttending meetings to analyze customer processes and rules Participating in software testing

    • Iran
    • Higher Education
    • 400 - 500 Employee
    • IT Specialist
      • Apr 2010 - Sep 2011

    • Physics and Mathematics Teacher
      • May 2008 - Sep 2011

Education

  • University of Tabriz
    Master of Science - MS, Photonics
    2011 - 2014
  • Alzahra University
    Bachelor of Applied Science - BASc, Physics
    2003 - 2007

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