Experience

Ready Employ by Phoenix

• Australia
• Human Resources
• 1 - 100 Employee

• Operations Manager

  • Aug 2021 - Present



ZPro Systems zprosystems.com

• Sydney, New South Wales, Australia

• General Manager

  • Mar 2020 - Present



Down Under Capital (DUC)

• Sydney, Australia

• Co-Founder

  • Oct 2020 - Present

  Australian Venture Capitalist investing in early stage start-ups supporting blockchain technology and digital assets. Some of the start-ups invested in are: DCTDAO (dctdao.org), Modifi (modefi.io), LaunchPool (launchpool.xyz), Kylin (kylin.network), Labs Group (labsgroup.io), BlockBank (blockbank.ai), Egoras (egoras.com), EQIFI (eqifi.com), EVAI (evai.io), 2Crazy (2crazy.com), Lanceria (lanceria.io), (D-Fund (d-fund.io), CoreStarter (Corestarter.com) Australian Venture Capitalist investing in early stage start-ups supporting blockchain technology and digital assets. Some of the start-ups invested in are: DCTDAO (dctdao.org), Modifi (modefi.io), LaunchPool (launchpool.xyz), Kylin (kylin.network), Labs Group (labsgroup.io), BlockBank (blockbank.ai), Egoras (egoras.com), EQIFI (eqifi.com), EVAI (evai.io), 2Crazy (2crazy.com), Lanceria (lanceria.io), (D-Fund (d-fund.io), CoreStarter (Corestarter.com)



Disability Services Australia (DSA)

• Australia
• Non-profit Organizations
• 300 - 400 Employee

• Site Operation Manager - Mascot

  • Aug 2010 - Nov 2019

  My responsibility with DSA was to manage the Operations including Packaging area and Warehouse, employing 220 people with a wide range of physical and intellectual disabilities, 50 staff and casuals in the FMCG contract packaging area, working for companies like Qantas, Gate Gourmet, Mainfreight, Costco, Barilla... with $5.5 Mil Sales Revenue. DSA was operating as a private company and received subsidies from the government in accordance with the NDIS. Key achievements: • designed, implemented and managed new operational processes which improved Net Profit by $1.25Mil in 4 years and increased Sales revenue from $2Mil to $5Mil in 6 years • in 2017 successfully managed full fit out of new premises (Production and Warehouse), including architectural drawings, quotes and coordination of all contractors. This involved building Clean rooms, Cool room and Freezer governed by HACCP, GMP, ISO accreditations audited annually. • relocated the whole Factory and Plant to new premises in one week without compromising any jobs • designed, implemented and managed a sophisticated system for handling the packaging of Snack Packs for all Qantas Domestic and Regional flights. This resulted in more accurate stock management, ordering, wastage reduction, easier and accurate stocktakes. Show less



Washtec Australia ( subsidiary of Washtec Germany)

• Sydney, Australia

• National Service Manager

  • Jun 2009 - Aug 2010

  Washtec was the world’s leader in vehicle wash industry, combining the world-leading wash technology and products with the industry’s best service and support options. My responsibility was to manage the Service Department and offer “after sales service” nationally for over 700 sites. The Service Department included Customer Service, Invoicing and Technical teams (Service Technicians, Service Contractors Key achievements: • improved Service Dept’s Net Profit by over $1Mil in 8 months by better control of all aspects of the Service Department and a massive reduction of customer complaints • implemented an automated invoicing system using the latest technology • devised and implemented new performance reports for the business unit and a new national training program Show less



Qantas

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Operations Manager

  • Nov 2007 - Apr 2008

  My responsibility was to manage the Operations Department including Wash & Equipment Make Up, Food Production, Service Delivery and Warehouse. Our goal was to achieve safety, operational, regulatory and financial KPIs in a LEAN manufacturing environment that manufactured meals to the highest food safety standards and delivered them in time to all Qantas aircrafts, for both international and domestic flights. I was responsible for 700 FTEs in a highly unionised environment, 8 Managers as direct reports, $132Mil Revenue, $52Mil Payroll, 10Mil Meals and 57,000 Flights per annum. Key achievement: • increased two of three KPI’s by 8% and respectively 10% • increased On Time Performance by reducing the number of delays • devised and implemented new procedures to streamline the processes (Process Picture Mapping (PPM), New Procedure Follow-Up) • initiated new Performance Management Tools for staff Show less



National Diagnostic Products

• Sydney, Australia

• Operations and Quality Manager

  • Jul 2006 - May 2007

  National Diagnostic Products was a privately owned biotech company specialising in blood glucose diagnostic and monitoring systems, selling its products in over 50 countries in the world. My job was to manage the Operations Department including the state of the art Production and Packaging facilities, the Warehouse and the Purchasing. I was responsible as well for the Quality Assurance and Regulatory Affairs involving medical device registrations in various countries, maintaining domestic and international ISO accreditation, and Australian TGA accreditation. Key achievements: • obtained ISO 13485 accreditation for selling medical products in Canada • launched successfully a new diabetes monitoring system in April’07 • fully furnished and organised the Warehouse • devised and implemented successfully standard operating procedures for increased efficiency and improved training in Production and Packaging through Process Picture Mapping (PPM) Show less



House with No Steps

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Operations Manager

  • Nov 2002 - Dec 2005

  My responsibility with House With No Steps was to manage the Operations over three sites employing 150 people with a diverse range of physical and intellectual disabilities, 25 staff (able bodied people) and up to 100 casual workers in the FMCG contract packaging area with an annual turnover of $2,5Mil. Some of the large customers were Coca Cola, Avon, MasterFoods, Panasonic, L’Oreal, Coty, Innoxa, Osram and some medium customers like NSW Tourism, Zodiac, Frucor, Boehringer. House with No Steps was operating as a private company and received subsidies from the government. Key achievements: • increased in turnover from $600k to $2,5Mil within 2 years, exceeded Net Profit budget 13 months in a row • declared the Preferred Supplier for all promotional work by Coca Cola after the first large job • opened in 2 weeks a new packaging site from an empty building to a fully operational site • secured a very large ongoing contract with Avon and various large contracts with Coca Cola • assisted 13 people with disabilities find work in “open employment” after being all their life on disability pension Show less