Soraya Patel

Head of Underwriting at Liberty Life Insurance Public Company Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • English -

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Experience

    • Head of Underwriting
      • Apr 2001 - Present

      • Within my role, I lead operations and growth of the department, as supported by the Executive Team, with full responsibility for the performance of the portfolio, as well as being an integral part of the strategic steering of all teams involved. • Develop and implement strategies to take the Life Underwriting Department forward, positioning it as a world class operation through effective use of resources and technology. • Provide integration and input into business unit and company strategy and direct customer facing areas within the business, ensuring all required service levels are met across the business unit. • Engage and interact with key partners to enhance business relationships. • Ensure that all Underwriting within the operational region takes place in accordance with agreed standards. • Provide creative solutions to problems which meet the client’s needs and ensures the practice of good business principles. • Accountable for team performance, ensuring that objectives are aligned and that individual performance reviews are carried out. • Responsible for the annual budget planning and strategy review centered around Underwriting. • Have overall ownership and accountability of insurer performance for all product lines, engaging with the underwriting team and insurers to maintain competitive advantages and optimum commercial performance. • Head of Underwriting, 2008 – Current (Previously Underwriting Manager) Achievements: • Awarded unlimited authority limits to assess any risk business both medically and financially. Show less

    • Underwriting Manager
      • Jun 1996 - Mar 2001

      • Directed and oversaw the review of applications from clients and screened the level of financial risk that potential and existing clients posed to the company. • Supervised a team of Underwriters, providing leadership, support and guidance to the underwriting team, and ensuring compliance with the goals, objectives and standards of the organisation in order to meet customer satisfaction and deadlines. • Initiated and implemented policy packages that met the needs of clients and maintained company profitability. • Led marketing and networking with Reinsurance customers deemed Direct Risk Insurers such as Sanlam, Old Mutual, Liberty and others. • Controlled and oversaw the departmental budget. Show less

    • Senior Underwriter
      • Jan 1987 - May 1995

      • Assessed and analysed potential risk factors and decided on best actions for the customer as well as protecting the company from poor risk selection. • Performed a marketing function which included explaining substandard decisions on cases to intermediaries and clients to encourage business. • Assessed and analysed potential risk factors and decided on best actions for the customer as well as protecting the company from poor risk selection. • Performed a marketing function which included explaining substandard decisions on cases to intermediaries and clients to encourage business.

Education

  • Standard Bank Leadership Centre
    Graduate Senior Leadership - Certificate Senior Leadership
  • Liberty Life
    Underwriting Risk Assessment Diploma
  • The Insurance Institute of South Africa
    Intermediate Certificate (Business Studies)
  • The Insurance Institute of South Africa
    Certificate of Proficiency (Short Term Insurance 1)
  • Damelin
    Certificate Marketing Management
  • Damelin
    Diploma Manager Development

Community

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