Soraya Ortiz
Golf Director at Sancti Petri Hills Golf- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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German Professional working proficiency
Topline Score
Bio
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Experience
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Sancti Petri Hills Golf
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Spain
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Spectator Sports
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1 - 100 Employee
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Golf Director
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Dec 2020 - Present
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Golf Operation & Reservation Manager
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Sep 2019 - Dec 2020
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Front Desk & Commercial assistant
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Feb 2015 - Dec 2019
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Vincci&Golf Hotels
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Spain
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Restaurants
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1 - 100 Employee
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Sales Assistant
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Oct 2010 - Dec 2014
Vincci&Golf consists of 6 Vincci hotels across Southern Spain and Tenerife. Maintaining good working relationship with Golf Tour Operators across Europe, meeting them at the office or abroad, negotiate and deal with contracts. I am assigned countries to promote our golf course and destination being one of my main commitments Germany, Astria and Switzerland countries, getting them to know our Golf hotels resorts along with golf courses, golf packages, golf events, tailormade packages suitable for their customers etc... Show less
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Front Desk/Reservations Manager & Tour Operation
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Feb 2006 - Oct 2010
Full responsability for the Front desk and Reservations Department, main duties to organise workers, delegate tasks, deal with customer enquiries via email or phone, liaise with customers, make and deal with golf packages together with our partner hotel Vincci Costa Golf, managing the golf booking program " PSK" in order to book tee times for customers, to up-date and create rates etc... Maintain good working relationship with Golf Tour Operators meeting them at the office or abroad, negotiate and deal with contracts. I am assigned countries to promote our golf course and destination being one of my main commitments United Kingdom, then Germany and the Scandinavian Countries. I am given projects to work on and see them through from start to finish. Supporting the Administration Department. Show less
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Viajes Rico
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Spain
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Travel Arrangements
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1 - 100 Employee
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Incoming & sales department
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Nov 2005 - Feb 2006
In sales managing flights, train tickets, hotel reservations,cultural visits, and in the incoming office upstairs dealing with other tour operators enquiries such as supporting them with shuttle services for golf groups and invidivuals, as Viajes Rico has their own bus fleet. In sales managing flights, train tickets, hotel reservations,cultural visits, and in the incoming office upstairs dealing with other tour operators enquiries such as supporting them with shuttle services for golf groups and invidivuals, as Viajes Rico has their own bus fleet.
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Valentin Hotels
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Spain
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Hospitality
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1 - 100 Employee
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Receptionist
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Sep 2005 - Oct 2005
Liaising with customers at check-in and out, dealing with customer enquiries, giving information about local area, booking golf tee times in the different golf courses of the area and day trips excursions and solving customer problems. Liaising with customers at check-in and out, dealing with customer enquiries, giving information about local area, booking golf tee times in the different golf courses of the area and day trips excursions and solving customer problems.
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Receptionist
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Jul 2005 - Sep 2005
Full customer service, managing bookings. Full customer service, managing bookings.
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State agent& after sales assistant
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Jan 2004 - Jun 2005
Estate Agent in the Spanish/English Agency Costa de la Luz Homes S.L. in Chiclana de la Frontera focused on selling properties to the British market, up-dating daily our property details on our website, post customer service, translations, taking enquiries via email or phone, negotiate property prices with land owners and interpreter between customer and local owners. Sorting local paperwork such registring properties within the town hall and property land office. Presence at the notary's office and interpreting the tittle deeds or any legal terms to customers. Show less
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Education
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Universidad Adscrita de Relaciones Laborales y Turismo, Jerez de la Frontera
Diplomatura, English, German -
Escuela Oficial de Idiomas Chiclana de la Frontera
Nivel Avanzado de ensenanzas de Idiomas, Ingles