Experience

Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• Sales Account Manager

  • Jan 2022 - Present

  Director of all sales and marketing functions of the hotel including soliciting of new accounts, repeat client retention, processing RFP's, creating and contract management. Up-selling the hotel's rooms and meeting spaces to meet or exceed set sales goals, and assist with budgeting, forecasting, advertising, and the creation of the marketing/business plan. Director of all sales and marketing functions of the hotel including soliciting of new accounts, repeat client retention, processing RFP's, creating and contract management. Up-selling the hotel's rooms and meeting spaces to meet or exceed set sales goals, and assist with budgeting, forecasting, advertising, and the creation of the marketing/business plan.



AMN Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Resource Analyst

  • Oct 2021 - May 2022

  In charge of conducting data and statistical analysis. Supports Vaccine Facilities for FEMA and Staffing for RENOWN Health. Research statistics for trends and patterns with attention to recruitment, hiring practices, turnover, motivation, and compliance with employment laws and regulations. Ensures compliance with data privacy regulations and best practices.

• Scheduling Analyst

  • Mar 2021 - Oct 2021

  Provides management and support of AMN Flex Pool activities and clients. Working with both internal and external stakeholders, also responsible for establishing, maintaining, and analyzing data within the systems that support the AMN Flex Pool. Based on established business rules and ongoing assessments of client needs.



Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Nov 2019 - Mar 2021

  Responsible for the Sales and Marketing functions of the hotel including soliciting of new accounts, repeat client retention, up-selling the hotel's rooms and meeting space to meet or exceed set sales goals, and assist with budgeting, forecasting, advertising, and the creation of the marketing/business plan.

• Night Auditor

  • Oct 2019 - Apr 2020

  Reconciled all hotel accounts; reviewing, organizing and compiling management reports while ensuring the accuracy of guest billings and transactions.

• Front Desk Representative

  • Jun 2018 - Oct 2019

  Seamlessly checked in/out guests while playing a major role in first impressions for the hotel. Responsible for registering guests, managing reservations and providing information about rooms, rates and amenities. Processed customer payments according to established policies and procedures as well asresponding to both guests request and complaints promptly to the satisfaction of each individual.



ENTASEA Event Planning

• South Miami, Florida, United States

• Event Manager

  • Jan 2016 - Jun 2018

  Responsible for all ramifications of event production. Including the processing and organizing of staff and event participants for a successful execution. Liaison between client and vendors as well as implementing proper budgeting throughout the planning process. Responsible for all ramifications of event production. Including the processing and organizing of staff and event participants for a successful execution. Liaison between client and vendors as well as implementing proper budgeting throughout the planning process.



Hand & Stone Massage and Facial Spa

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Spa sales associate

  • Sep 2016 - Nov 2016

  *Short Term due to relocating* Provided excellent customer service to members/guests. By answering phones, booking appointments, selling memberships, gift cards and upgrades. Also promoted health and wellness benefits. *Short Term due to relocating* Provided excellent customer service to members/guests. By answering phones, booking appointments, selling memberships, gift cards and upgrades. Also promoted health and wellness benefits.



Miami Dolphins and Hard Rock Stadium

• United States
• Spectator Sports
• 700 & Above Employee

• Ticket Agent

  • Aug 2009 - Jan 2012

  Sold tickets for games including (Football, Baseball and Soccer)/ events including (Concerts, Carnivals and Festivals). Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance while providing excellent customer service. Guaranteed positive customer experiences and resolved all customer complaints. As well as Building long-term customer relationships and advised customers on purchases and promotions. Maintained positive attitude to make customer's experiences memorable and pleasant. Show less