Experience

Social Retail

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Network Marketing Specialist

  • Apr 2022 - Present



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Executive Office Manager

  • Mar 2020 - Apr 2022

  A. Managed and developed team of intake specialists including training, job development and providing leadership support while encouraging daily participation, motivation, inspiration, and engagement.B. Utilized my strengths in leadership to enhance the development of my employees, peers, and mentees to help reach their career goal.C. Implemented strong coaching skills to assist team members in achieving streamlined escalation processes, master the complaint process and data entry accuracy with taxonomyD. Partnered with functional leaders to cultivate department-specific onboarding and continuous learning programsE. Intentional coaching in the moment, give constructive feedback/praise in the moment whether it’s performance-based, shared success card or accomplishments. Show less

• Executive Office Intake Specialist

  • Jul 2018 - Mar 2020

  A. Ability to effectively manage high volume workload and multiple prioritiesB. Personable, articulate with excellent written and verbal communication skills C. Ability to exercise a high degree of integrity, discretion, confidentiality, accountability, customer focus, conflict resolution, empathy and professionalismD. Excellent customer service & interpersonal skills with deep understanding of human nature

• Customer Service Specialist

  • Jun 2017 - Jul 2018

  A. Assisted management with special projects, training, and policy development B. Ability to work collaboratively and effectively with people of varying backgrounds and job levels, establish trust & foster inter- and intra-departmental and external cooperationC. Developed strong relationships and partners with management & executives D. Ability to effectively manage high volume workload and multiple priorities

• Bank Clerk

  • Aug 2016 - Jun 2017

  A. Multitasked cash handling abilities with excellent computer skills while establishing credibility with customersB. Empowered my team and provided customer service excellence skills, precise transaction handling training, and detailed problem-solving coachingC. Managed complex and/or corrective transactions with accuracyD. Built relationships, trained, coached & mentored new tellers and demonstrated leadership duties requested by management



Gateway Church

• United States
• Religious Institutions
• 400 - 500 Employee

• Administrative Support Specialist

  • Sep 2015 - Aug 2016

  a. Coordinated, analyzed, made decisions, and met deadlines in detail-oriented manner b. Actively participated in all staffing-related activities and engaged in cross-functional projects c. Ability to handle competing priorities and meet deadlines in a fast-paced environment d. Ability to successfully follow through on projects in a self-directed capacity e. Critical thinking skills & organizational skills as well as administrative and strategic duties a. Coordinated, analyzed, made decisions, and met deadlines in detail-oriented manner b. Actively participated in all staffing-related activities and engaged in cross-functional projects c. Ability to handle competing priorities and meet deadlines in a fast-paced environment d. Ability to successfully follow through on projects in a self-directed capacity e. Critical thinking skills & organizational skills as well as administrative and strategic duties



Family Birth Services

• United States
• Hospitals and Health Care

• Licensed Health Care Provider

  • Mar 2006 - Aug 2015

  a. Conducted risk management and responsibility for safety of lives of 400+ mothers & babies b. Reviewed resumes and application of interns, including onboarding abilities c. Ability to train, guide others and work well in a dynamic team environment d. Conducted necessary interviewing activities for staff and customers e. Staff orientation along with peer review, workshop and meeting conductions f. Skilled in well-developed critical thinking abilities with meticulous attention to detail g. Entrepreneurial role, business management, financial planning Show less



Hope Mansion

• Non-profit Project Manager

  • Jun 2014 - Mar 2015

  a. Provided support for management and executed from a leadership role b. Built and maintained trust & credibility with business leaders and board of directors c. Partnered with management in a variety of settings including counseling and coaching d. Developed business knowledge of organization and strategic objectives e. Worked with board of directors to ensure job and residential requirements and expectations are clearly understood and candidates are assessed against criteria. f. Teamwork and collaboration, employee relations, and relationship building Show less