ChatBot Designer

• Jun 2023 - Present

Nanny

• 2018 - Jun 2023

- Self-promoted my childcare services through digital and in-person communications to obtain and retain 7 clients across 2 cities - Owned the provision of care for 20+ children ranging in age from infancy to 9 years old - Coordinated my services with additional care teams including parents, fellow nannies, school authorities, and friends - Maintained composure and diplomacy in stressful situations in order to achieve conflict resolution - Self-promoted my childcare services through digital and in-person communications to obtain and retain 7 clients across 2 cities - Owned the provision of care for 20+ children ranging in age from infancy to 9 years old - Coordinated my services with additional care teams including parents, fellow nannies, school authorities, and friends - Maintained composure and diplomacy in stressful situations in order to achieve conflict resolution

Content Writer, Proofreader, and Editor

• Jul 2022 - Sep 2022

- Wrote medical narratives and correspondence based on client-provided information to craft compelling stories that resonated with the client's audience - Proofread and edited existing content with keen attention to detail and dedication to the client’s voice - Met multiple client deadlines with a fast-paced turn-around - Executed 30+ deliverables in a 3-month period - Wrote medical narratives and correspondence based on client-provided information to craft compelling stories that resonated with the client's audience - Proofread and edited existing content with keen attention to detail and dedication to the client’s voice - Met multiple client deadlines with a fast-paced turn-around - Executed 30+ deliverables in a 3-month period

Residential Leasing Agent, Community Assistant

• Jan 2021 - Aug 2021

- Developed social media and marketing content using Canva - Wrote copy to promote the company brand on multiple social media channels - Cultivated business-to-business relationships by securing 5+ partnerships with local companies for resident events and promotions - Composed an email framework for cohesive customer-facing emails and lead communications across the leasing team - Collaborated with cross-functional teams to provide consistent and optimal customer service for residents - Generated resident engagement ideas with leasing team members Show less

ASL Club Treasurer

• Sep 2019 - May 2020

- Managed a $3K+ budget according to contract guidelines and event budgets- Collaborated internally with co-members and externally with heads of student organizations to achieve club financial goals

K-12 ASL Interpreting Internship

• Jan 2020 - Mar 2020

- Provided language access in multiple subjects during the school day for 6 Deaf students, theirteachers, and peers- Cultivated interpersonal relationships with all members of the educational team to optimizethe students' educational experiences- Navigated ethical situations to support students in their educational autonomy