Sophie Zhou
Top Innovator at UpLink - World Economic Forum- Claim this Profile
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English Full professional proficiency
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Chinese Native or bilingual proficiency
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Shanghainese Native or bilingual proficiency
Topline Score
Bio
Scott Smith
I've had the pleasure of working with Sophie for many years at Philips and seeing her business skills and responsibilities grow. I first met Sophie soon after she decided to build upon her strong healthcare & marketing experience with a U Michigan MBA. She used this combination for increasingly impactful roles in product and service marketing. In her most recent role, I was impressed with how she managed a global team of product managers to create value with novel product and commercial initiatives. I'm excited to see what she does next and I know she will great addition for anyone needing a proven marketing and product management professional.
Maarten Leertouwer
Have worked with Sophie over the course of several years, Sophie is a dedicated, energetic professional that has a strong commercial drive to capture market value, whether in lifecycle business or in product management Sophie was pivotal in launching several new propositions, for example in service parts management (Launched Refurbished CT tubes as part of the Circular Economy, from product development to pricing, to market launch in North America); other example include- new service contract model (usage-based contract) Next to the service side, she has extensive knowledge in service product management experience (value segment equipment and service integrated proposition)
Scott Smith
I've had the pleasure of working with Sophie for many years at Philips and seeing her business skills and responsibilities grow. I first met Sophie soon after she decided to build upon her strong healthcare & marketing experience with a U Michigan MBA. She used this combination for increasingly impactful roles in product and service marketing. In her most recent role, I was impressed with how she managed a global team of product managers to create value with novel product and commercial initiatives. I'm excited to see what she does next and I know she will great addition for anyone needing a proven marketing and product management professional.
Maarten Leertouwer
Have worked with Sophie over the course of several years, Sophie is a dedicated, energetic professional that has a strong commercial drive to capture market value, whether in lifecycle business or in product management Sophie was pivotal in launching several new propositions, for example in service parts management (Launched Refurbished CT tubes as part of the Circular Economy, from product development to pricing, to market launch in North America); other example include- new service contract model (usage-based contract) Next to the service side, she has extensive knowledge in service product management experience (value segment equipment and service integrated proposition)
Scott Smith
I've had the pleasure of working with Sophie for many years at Philips and seeing her business skills and responsibilities grow. I first met Sophie soon after she decided to build upon her strong healthcare & marketing experience with a U Michigan MBA. She used this combination for increasingly impactful roles in product and service marketing. In her most recent role, I was impressed with how she managed a global team of product managers to create value with novel product and commercial initiatives. I'm excited to see what she does next and I know she will great addition for anyone needing a proven marketing and product management professional.
Maarten Leertouwer
Have worked with Sophie over the course of several years, Sophie is a dedicated, energetic professional that has a strong commercial drive to capture market value, whether in lifecycle business or in product management Sophie was pivotal in launching several new propositions, for example in service parts management (Launched Refurbished CT tubes as part of the Circular Economy, from product development to pricing, to market launch in North America); other example include- new service contract model (usage-based contract) Next to the service side, she has extensive knowledge in service product management experience (value segment equipment and service integrated proposition)
Scott Smith
I've had the pleasure of working with Sophie for many years at Philips and seeing her business skills and responsibilities grow. I first met Sophie soon after she decided to build upon her strong healthcare & marketing experience with a U Michigan MBA. She used this combination for increasingly impactful roles in product and service marketing. In her most recent role, I was impressed with how she managed a global team of product managers to create value with novel product and commercial initiatives. I'm excited to see what she does next and I know she will great addition for anyone needing a proven marketing and product management professional.
Maarten Leertouwer
Have worked with Sophie over the course of several years, Sophie is a dedicated, energetic professional that has a strong commercial drive to capture market value, whether in lifecycle business or in product management Sophie was pivotal in launching several new propositions, for example in service parts management (Launched Refurbished CT tubes as part of the Circular Economy, from product development to pricing, to market launch in North America); other example include- new service contract model (usage-based contract) Next to the service side, she has extensive knowledge in service product management experience (value segment equipment and service integrated proposition)
Credentials
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Product Strategy
Kellogg Executive EducationApr, 2023- Sep, 2024
Experience
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UpLink - World Economic Forum
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Switzerland
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Non-profit Organization Management
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1 - 100 Employee
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Top Innovator
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Jan 2023 - Present
Winning cohort of World Economic Forum Uplink Corporate Changemakers Challenge (8 winners out of 100+ global proposals) Winning proposal: Universe Imaging Center - a closed-loop Radiology solution - brings access to high-quality lower cost imaging services closer to everyone globally - Patient journey mapping - Value proposition (Pain points, User persona, Offer design, Product design, Ideal proposition model, and requirements) - Offer structure: product, services, contract terms, revenue models - Solution and product naming - Ecosystem mapping - Internal organizational structure design - Business strategy and scaling model - Business model and business case creation Show less
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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Value Segment Leader - CT BIU
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Jun 2020 - Dec 2022
Supporting Philips's vision of touching 2.5 B people's lives through technology innovation and scaling our innovation to benefit a larger population. Believe in healthcare is a necessity, not a privilege.Built CT Value Segment 5-year strategy and portfolio. Led a global cross-functional team to deliver two new product development programs; restructured and managed a remote high-performing product management team in business case creation, new product launch, roadmap planning, and clinical innovation directions. Chaired regular segment reviews with senior leadership on financials, operational KPIs, and logistics. Managed segment global performance, with a focus on India and China, to drive market expansion and share growth. Created a new business proposal addressing better access to care globally. Selected as one of the winners of the World Economic Forum Uplink Corporate Changemakers Challenge. Show less
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Senior Product Manager - Philips Global Services and Solution Delivery
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Jul 2018 - Jun 2020
Created and built BioMed Service offering portfolio cross five modalities.Structured CS IP offer strategy and project initiation of PDLM for first license launch. Piloted new service contract model.
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Marketing Manager - PRISM Global Marketing Leadership Rotational Program
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Jul 2016 - Jan 2019
Philips Global Service Portfolio MarketingJuly 2018 - Jan. 2019 Atlanta, Georgia/ Best, The NetherlandsDiagnostic Imaging Group Strategic Marketing Jun. 2017 - July 2018 Atlanta, GeorgiaBuilt social media strategy. Business case building and sales enablement analytics platform.CT Service Marketing July 2016 - May 2017 Cleveland, OhioBuilt cross business unit business case and implemented circular economy model, launching the refurbished CT tube to NAM and E2E operational set up. Show less
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Henry Ford Health System
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United States
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Hospitals and Health Care
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Senior Strategic Consultant - Product Development and Market Intelligence
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May 2012 - Apr 2015
Medicare CAHPS study analytics model to operational plans to improve CMS star ratings. Competitive landscape scanning and focus group to build Personal Health insurance portfolio B2C ACA online exchange market. Medicare CAHPS study analytics model to operational plans to improve CMS star ratings. Competitive landscape scanning and focus group to build Personal Health insurance portfolio B2C ACA online exchange market.
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Zinsight Consulting
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United States
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Advertising Services
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Founder and Consultant
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Mar 2011 - May 2012
Market assessment and new product entry strategy Market assessment and new product entry strategy
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Research Analyst - Brand Management
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Oct 2007 - Sep 2009
Managed global online analytical platform of customer loyalty and brand study for all Hilton brands. Data analytics and insights for operational improvements and performance management. Managed global online analytical platform of customer loyalty and brand study for all Hilton brands. Data analytics and insights for operational improvements and performance management.
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Medtronic Spine & Biologics
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Medical Device
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100 - 200 Employee
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Global Market Research Consultant - Global Strategic Planning
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May 2006 - Oct 2007
Pricing modeling for new product. Competitive intelligence and market share studies for product pipeline planning and M&A. Pricing modeling for new product. Competitive intelligence and market share studies for product pipeline planning and M&A.
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The University of Memphis
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United States
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Higher Education
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700 & Above Employee
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Research Technician
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Sep 2003 - May 2004
Molecular Biology experiments, successfully conducted two gene mutations. Molecular Biology experiments, successfully conducted two gene mutations.
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University of Tennessee-Health Science Center College of Medicine
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Higher Education
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100 - 200 Employee
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Research Assistant
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May 2002 - Aug 2003
Molecular Biology gene mutation, from enzyme design, PCR, western blot, to DNA extraction. Molecular Biology gene mutation, from enzyme design, PCR, western blot, to DNA extraction.
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Education
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2023 - 2023
Harvard Business School
Business Strategy -
2023 - 2023
Northwestern University - Kellogg School of Management
Executive Education, Product Strategy -
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (M.B.A.), Marketing / Strategy -
The University of Memphis
Master, Management of Information System -
The University of Memphis
Bachelor of Business Administration (BBA), Marketing Management
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