Sophie Wyne
CEO & Co-Founder at ariglad- Claim this Profile
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Bio
Experience
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Ariglad YC W23
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United States
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Software Development
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1 - 100 Employee
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CEO & Co-Founder
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May 2020 - 3 years 8 months
San Francisco Bay Area
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Microsoft for Startups
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Accelerator Member: Microsoft for Startups
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Oct 2020 - Dec 2020
Selected as 1 of 25 participants to part take in Microsoft's first female-focused startup accelerator
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Absolute Software
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Canada
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Computer and Network Security
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500 - 600 Employee
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Customer Success Manager
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Oct 2019 - Apr 2020
Vancouver, Canada Area
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Associate Customer Success Manager
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Sep 2018 - Oct 2019
Vancouver, Canada Area I worked with CIOs and CISOs from Forbes 500 organizations to mitigate their endpoint security risk. By closely working with Absolute's product, sales, and technical teams, I was the point of contact for my customers. I managed a 3M+ portfolio. My role as a Customer Success Manager allows me to create proactive solutions that meet the needs of my clients and help them succeed. My responsibilities constantly change depending on the needs of different clients, and I need to adapt quickly… Show more I worked with CIOs and CISOs from Forbes 500 organizations to mitigate their endpoint security risk. By closely working with Absolute's product, sales, and technical teams, I was the point of contact for my customers. I managed a 3M+ portfolio. My role as a Customer Success Manager allows me to create proactive solutions that meet the needs of my clients and help them succeed. My responsibilities constantly change depending on the needs of different clients, and I need to adapt quickly to deliver an excellent customer experience. I work to encourage customer advocacy by surpassing the expectations of clients and building trust. User enablement is another important responsibility that is necessary for any product to be utilized fully by customers and requires me to convey myself in a way that is clear and concise. A thorough understanding of the product is very important to be able to answer customer questions, while also being able to delegate resources in order to best utilize the time of the customer. I strive to be proactive instead of reactive, which requires diligent organization and the ability to learn my customer's internal processes, which allows me to then cater directly to their needs.
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Bristol Myers Squibb
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Government Affairs Assistant
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Feb 2018 - Aug 2018
Copenhagen Area, Denmark The projects I worked on at my part-time position at the Government Affairs department required substantial skills in collaboration, teamwork, presentation, and writing. A good understanding of the pharmaceutical industry was key and was a part of my job to stay up to date with some of the latest innovations in this field. I worked both with the public and private sectors and collaborated closely with various industry actors in order to meet department goals. I managed and worked on various… Show more The projects I worked on at my part-time position at the Government Affairs department required substantial skills in collaboration, teamwork, presentation, and writing. A good understanding of the pharmaceutical industry was key and was a part of my job to stay up to date with some of the latest innovations in this field. I worked both with the public and private sectors and collaborated closely with various industry actors in order to meet department goals. I managed and worked on various projects both independently and with my colleagues which I thoroughly enjoyed. I built upon prior experience on how to collaborate with my team in order to produce high-quality work. This experience coincided well with my prior experience at an embassy as I got a deeper understanding in how public + private ventures function from both sides. Show less
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U.S. Department of State
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United States
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International Affairs
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700 & Above Employee
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Environment, Science, Technology and Health (ESTH) Intern
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Aug 2017 - Jan 2018
Copenhagen Area, Denmark I assisted my department with their workload and was responsible for a variety of different tasks that required a substantial amount of skill in communication, writing, research, networking, and organisation. I worked for the Environmental Science Technology and Health (ESTH) state department which means worked mainly with events and tasks that related to these fields. This internship allowed me to experience how an embassy is run first-hand, experienced how public+private ventures are… Show more I assisted my department with their workload and was responsible for a variety of different tasks that required a substantial amount of skill in communication, writing, research, networking, and organisation. I worked for the Environmental Science Technology and Health (ESTH) state department which means worked mainly with events and tasks that related to these fields. This internship allowed me to experience how an embassy is run first-hand, experienced how public+private ventures are instigated, and learned how to effectively network and communicate with senior officials. Show less
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JAC by Jacqueline Conoir
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Canada
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Retail
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1 - 100 Employee
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Intern
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Feb 2013 - Jun 2013
Vancouver, Canada Area I wrote weekly fashion articles for fashion boutique JAC, which were posted on their website. I utilized various information outlets in order to write unique articles about all aspects of fashion. Some examples of topics I covered were eco fashion, European cycling, and popular summer music festivals. I worked with other interns to improve and maintain the company’s social media outlets (such as Twitter and Facebook). Through this internship I was taught the business side that is behind social… Show more I wrote weekly fashion articles for fashion boutique JAC, which were posted on their website. I utilized various information outlets in order to write unique articles about all aspects of fashion. Some examples of topics I covered were eco fashion, European cycling, and popular summer music festivals. I worked with other interns to improve and maintain the company’s social media outlets (such as Twitter and Facebook). Through this internship I was taught the business side that is behind social media, and gained experience on how a high-functioning office is run. I was also involved with aiding co-workers with marketing and design jobs for the company. Show less
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Education
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Roskilde University
Bachelor of Applied Science - BASc, International Relations and Affairs -
Y Combinator