Experience

University of Plymouth

• United Kingdom
• Higher Education
• 700 & Above Employee

• Executive Assistant

  • Feb 2023 - Present

  • High-level diary and calendar management, arranging multi-directional meetings and conferences, away days. • Working with the SMT to ensure the smooth operation of the Finance Department, reporting to the Head of Treasury. • Organising Board and subsidiary Board committee meetings, requesting papers, circulation etc to include corporate governance obligations. Dealing with a wide range of administrative and executive support related tasks, including corporate level minuting. • Advise on the annual calendar of board meetings and tasks, and with the department Heads, prepare focused agendas, collating papers, and distribution of the agenda and papers as required. • Providing comprehensive ‘high level’ administrative support. • Project management: co-ordination and completion of projects on time, within budget and within scope. • Working in a fast-paced environment with frequently changing priorities. • Excellent organisational and analytical skills with the ability to prioritise tasks and meet deadlines, to work on own initiative, without supervision. Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• EA to Chief Exec, Cornwall Foundation Trust NHS

  • Aug 2022 - Present



Transforming Futures Trust

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Executive Assistant

  • Dec 2021 - Present



Seetec Justice

• Plymouth, England, United Kingdom

• Community Payback Resources Administrator - KSSCRC

  • Mar 2021 - Dec 2021

  • Liaising with placement managers and multi-agency departments to facilitate supporting offenders back into work, and to ensure attendance in group working environments and following up where necessary • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. • Signpost and discuss employment and training opportunities where appropriate Show less



Re:Cognition Health

• Plymouth, Devon

• Centre Administrator, Lab technician

  • May 2016 - Mar 2021

  • Perform high administration duties, correspondence, telephone calls as per the organisation’s SOPs • Prepare and maintain study visit/staff scheduler for the site • Enter all site patients on the billing system • Prepare patient worksheets/consent documents and folders for screening/study visits. • Localise Patient Information Sheets/Informed Consent documents ensuring version controls are always maintained • Perform data entry in accord with sponsor or trial requirements • Manage and maintain study supplies • Prepare and distribute essential trial documentation • Advise and assist trial patients regarding clinic appointments • Assist in the design and development of source documents • Responsible for the maintenance of the Investigator Site Files • Co-ordinate patient visit schedules, organise refreshments, parking permits and reimbursement forms • Request medical summaries from GPs for all patients • Manage the Centre’s stationery and clinical requirements, performing stock takes • Responsible for handling, processing, storage and dispatch of biological samples to the nominated laboratory and ensure couriers are booked • Process invoices in a timely manner • Set up and maintain tracking tools as required • Co-ordinate study archiving according to Centre SOP • Check clinic rooms are fully stocked each day and ready for patient visits. • Process, store and dispatch samples to the nominated laboratory • Handling hazmats as per SOPs • Record daily temperatures of Laboratory/Pharmacy and assist with the regular cleaning of the room. • Oversee Fire/Health and Safety compliance for the Centre ensuring that all reporting / audits are fully up to date. • Book marketing and other events and coordinate the set up • Take personal responsibility for accessing, understanding and learning the Company’s policies and procedures that are relevant to the role • To ensure that all data and records are safely handled regarding privacy and confidentiality Show less



Lewisham Healthcare NHS Trust

• Hospitals and Health Care
• 400 - 500 Employee

• PA/Medical Secretary/Business Administrator

  • Feb 2012 - May 2016

  Responsibilities: • Providing a high quality confidential PA and medical secretarial service to the Consultant, two Specialist Doctors and an ST5 Registrar within the West Devon team at Ivybridge • Responsible for monitoring team performance, and analysis of target dashboard data • Supervision of team secretaries • Responsible for the preparation and administration of the Consultant’s research projects, and liaising with senior research consultants and academic bodies in order to secure funding • Responsible for venue search, organisation of appointments and meetings, and booking as required • Communicating at all levels of management internally and with external organisations • Dealing with vulnerable patients and their families, ensuring clients are signposted to the appropriate team member, and liaising with clients/carers and resolving their problems and queries • Caseload management using the electronic RiO system/IPM system • Provide cover in the absence of other secretarial colleagues as required to maintain service to patients • Maintain and monitor spreadsheets for any breaches of the 28 day deadline, and report as necessary Key Achievements: • Liaising with all levels of management including General Practitioners, hospital ward staff and other healthcare professionals regarding clients, admissions and referrals • Managing and prioritising workload to meet the secretarial needs of the multi-disciplinary team within OPMH • Reporting to the Clinical Team Manager • Acting as intermediary between service users and clinicians to ensure quality of service • Maintaining confidentiality at all times • To ensure sensitivity when dealing with distressing and complex information • Being sympathetic to the needs of the clients and their families at all times, whilst maintaining client confidentiality Show less



Devon & Somerset Fire & Rescue Service

• United Kingdom
• Public Safety
• 200 - 300 Employee

• Community Safety Administrator

  • Jun 2008 - Nov 2010

  Responsibilities: •Reporting to Community Safety Manager and Station Manager •Providing confidential PA and secretarial service to Group Manager and Station Manager •Responsible for venue search, organisation of meetings, exercises and events, including school talks and public displays •Organisation of multi-agency events and meetings; offering support and involvement to the CYP Team, (Children and Young People) and involvement with Junior Life Skills and The Phoenix Project Key Achievements: •Communicating at different levels of management internally and with external organisations, obtaining background information and briefings for senior officers who were attending events or giving presentations •Consistent ability to meet deadlines and prioritise whilst maintaining high standards •Pro-active and tenacious approach to projects and challenges •Creating and implementing effective data collection processes •Presentation of research conclusions and recommendations to Group Manager •Adept problem-solver •Excellent written and spoken English •Computer literate, keen to embrace new technology Show less



Timberwise (UK) Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Contracts Manager and Senior Administrator

  • Jul 2007 - Jun 2008

  Responsible for: •Production Control •Financial duties – invoicing, job costings, petty cash etc •General administration, typing and survey control •Supervision of typing assistant •Liaising with other regional offices •Attending meetings and conferences •Assisting with the branch marketing and development Responsible for: •Production Control •Financial duties – invoicing, job costings, petty cash etc •General administration, typing and survey control •Supervision of typing assistant •Liaising with other regional offices •Attending meetings and conferences •Assisting with the branch marketing and development