Senior Global Client Development Executive

• Jun 2016 - Present

Axco is the leading supplier of global insurance market information with over 50 years’ experience in researching and publishing industry intelligence on life and non-life (re)insurance and employee benefits.• Account manager building relationships with clients of all levels located around the world and engaging in discussions surrounding their information needs; developing client awareness of new and existing tools and services offered by Axco with the aim of helping subscriptions grow and maximising revenue from these accounts. • Manager of the Client Development Administration team, ensuring the smooth flow of day-to-day operations and working on projects to improve business processes. Show less

Account Services Assistant

• Nov 2013 - Jun 2016

• Managing a portfolio of clients• Building relationships with the user communities by conducting client reviews and facilitating and participating in client meetings, webinars, product training and product demonstrations• Maintaining the client user interface, handling technical issues and user access queries • Providing high level administrative and sales support to the wider Business Development Team

Senior Customer Care Consultant

• Jul 2011 - Oct 2013

Customer Service Assistant

• Oct 2009 - Oct 2010