Experience

Cards Direct Retail Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Sep 2016 - Present

  This involves dealing with customers as well as stocking up products, stock taking and cashing up tills. I also complete administrative paperwork whilst providing excellent customer service. I work successfully as part of a team to co-ordinate the overall running of the shop. I was appointed key holder after a few months, which allowed me to learn the management techniques needed in this type of establishment. This involves dealing with customers as well as stocking up products, stock taking and cashing up tills. I also complete administrative paperwork whilst providing excellent customer service. I work successfully as part of a team to co-ordinate the overall running of the shop. I was appointed key holder after a few months, which allowed me to learn the management techniques needed in this type of establishment.



British Chamber of Commerce in Costa Rica

• San Jose, Costa Rica

• Intern

  • May 2015 - Aug 2015

  This involved speaking with potential members of the Chamber in Spanish, inputting data regarding the Chamber's activities into the computer and creating projects for the Costa Rican government. I also worked as part of a group to organise an event, the Queen's Birthday Party, in two countries for over 500 guests. I contributed to the excellent relationship between the Chamber and its members, I conducted an analysis and produced a report on the British education system to present to the Costa Rican government. Show less



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Online Grocery Shopper

  • Apr 2012 - Aug 2012

  This involved providing excellent customer service, as well as online grocery picking for customers and helping customers in store. I worked successfully as part of a team to complete my work rapidly, whilst dealing with customer enquiries on the shop floor. This developed my multi-tasking ability. This involved providing excellent customer service, as well as online grocery picking for customers and helping customers in store. I worked successfully as part of a team to complete my work rapidly, whilst dealing with customer enquiries on the shop floor. This developed my multi-tasking ability.



Mossy's Tavern

• Chatham, United Kingdom

• Bar Staff

  • Apr 2011 - Jan 2012

  This involved providing excellent customer service, occasional waitressing and cooking and resolving customer complaints. I built an excellent relationship with local customers and supported my colleagues when having to deal with difficult customers. This involved providing excellent customer service, occasional waitressing and cooking and resolving customer complaints. I built an excellent relationship with local customers and supported my colleagues when having to deal with difficult customers.



British Embassy

• 100 - 200 Employee

• Data Entry Clerk

  • Jun 2007 - Sep 2007

  This involved inputting a customer's personal information into the Embassy database, as well as dealing with customers both on the telephone and in person. Attention to detail with accuracy and speed were vital components of this position. I worked as part of the Visa section team successfully, contributing to the overall fluidity of the department, and was invited back in June-September 2008. This developed my capability of working in a fast-paced environment, with important deadlines to meet. This involved inputting a customer's personal information into the Embassy database, as well as dealing with customers both on the telephone and in person. Attention to detail with accuracy and speed were vital components of this position. I worked as part of the Visa section team successfully, contributing to the overall fluidity of the department, and was invited back in June-September 2008. This developed my capability of working in a fast-paced environment, with important deadlines to meet.