Experience

TẬP ĐOÀN HOÀNG GIA - ROYAL GROUP

• Wholesale Building Materials
• 1 - 100 Employee

• International Sales Specialist

  • Sep 2021 - Present

  - Develop and execute sales strategies to achieve the company's international sales objectives. - Identify and contact potential customers in international markets, including distributors, wholesalers, retailers, and other relevant business partners. - Build and maintain relationships with existing customers to ensure customer satisfaction and loyalty. - Negotiate sales terms and conditions, including pricing, payment terms, shipping arrangements, and other commercial aspects. - Provide product information, technical support, and after-sales service to customers. - Conduct market research to identify new opportunities, industry trends, and competitive landscape. - Participate in trade shows, exhibitions, and other events to promote the company's products and services. - Prepare and submit sales reports, forecasts, and other relevant data to management. - Collaborate with other departments, such as marketing, logistics, and finance, to ensure smooth and efficient sales operations. - Keep up-to-date with industry regulations, export/import procedures, and other relevant business requirements. - Travel to international markets as required to meet customers, attend events, and conduct business meetings. Show less



Liên Á

• Vietnam
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• International Sales Coordinator

  • Sep 2020 - Dec 2021

  - Support to the overseas Account Manager and local sales in achieving growth and delivering sales targets for the US and EU markets. - Provide high-touch customer care for assigned customers: maintain good relationships, process monthly purchase orders, track payments, handle complaints, and arrange customer factory tours. - Calculate prices, create price lists, design customized and cost-effective solutions for customers. Search for new customers, create quotations, negotiate trading terms (price, delivery, payment, etc.), and collaborate with stakeholders to arrange all procedures for initial offering. - Collaborate with other departments, such as IT, logistics, accounting, and the factory team, to ensure on-time and smooth delivery. - Collaborate with stakeholders within the company to develop new products and projects. - Propose marketing strategies (promotion, sampling, newsletter, etc.) tailored to each market's characteristics to support customers/distributors in pushing sales. - Support the team with overseas exhibitions/trade fairs. Complete all weekly/monthly reports (including but not limited to forecast, sales reports, and accounts lists) on a timely basis. Show less



CWT Globelink Group

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sea Freight coordinator

  • Jun 2018 - Sep 2020

  - Handle LCL export shipments routing from HCM to Hong Kong, Jakarta, Chittagong, Singapore, Yangon, Hamburg, China, etc. - Prepare documents such as BL, INV, PL, CERT, LOI, and related documents, send them to the customer, and obtain approval. - Contact and coordinate with overseas agents to handle shipments, check freight charges, sailing schedules, shipment status, provide agents with quotations, settle complaints, and monitor front-end operations in handling the nomination shipment. - Deal with carriers and co-loaders regarding SI+VGM submission, MBL, checking commodity, extending cutoff time, DEM/DET, and solving problems related to container damage, wrong cargo, missing cargo, document mistakes, etc. - For customs clearance, check with the customer and arrange for the legalization of documents as applicable. - Input cost and issue DN to the customer on FAST and FMS systems. - Track shipments for sales, provide customers with quotations, monitor front-end operations, and timely update shipment status to sales, customers, and overseas agents. - Maintain, grow, and build long-term relationships with customers and overseas agents via phone calls, emails, and job quality follow-up. - Handle client problems, answer general inquiries and complaints. Show less



NINE PROVINCES

• Assistant to Sales Manager

  • Aug 2017 - Jun 2018

  - Make quotations for animal feed and cashew to customers. - Negotiate on items, prices, payment terms, shipment periods, and specifications with buyers and suppliers at the best cost. - Assist the Manager in arranging meetings with customers and suppliers. Visit existing customers with the foreign Manager to strengthen excellent business service. - Translate directly during meetings from English to Vietnamese and vice versa. - Check documents and follow up on shipments, keeping related parties informed of any changes. - Work with shipping lines, vessel agents, and related parties to arrange shipments. Push for timely payment. Show less