Experience

WATERMAN ENVIRONMENTAL SERVICES LIMITED
• United Kingdom
• Environmental Services
• 1 - 100 Employee
• Project Scheduler

  • Sep 2022 - Present


hsl Compliance Ltd

• Account Coordinator

  • Aug 2020 - Aug 2022

  Scheduling work for engineers and booking work in with clients. Quoting for, and ordering correct parts for jobs from differing suppliers. Monitor completion of jobs and keep track of the profitability of the completed works. Manage expectations of both client and account managers across the 3 sides of the business Brought in new systems to give visibility to the profits work brings in. Scheduling work for engineers and booking work in with clients. Quoting for, and ordering correct parts for jobs from differing suppliers. Monitor completion of jobs and keep track of the profitability of the completed works. Manage expectations of both client and account managers across the 3 sides of the business Brought in new systems to give visibility to the profits work brings in.



BrodexTrident

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Junior Account Manager

  • Dec 2019 - Aug 2020

• Sales Support Executive

  • Jan 2019 - Dec 2019

  • Using Microsoft excel on a daily basis, including using and creating formula to help track incoming and outgoing work, • Lead Generation• Created a PPM non-conformance tracker to provide a more efficient turnaround of issues on site.• Quoting remedial jobs. • Improved efficiency of monthly work, by rearranging the tasks carried out by engineers to ensure the most cost effective routes.

• Sales and Assessment Administrator

  • Jun 2017 - Dec 2019

  • Assigning work to engineers on a weekly and monthly basis ensuring the best and most efficient routes are used.• Tracking and allocating work carried out to ensure the contracts are complete each month• Closing down work on client portals, often meaning using different systems for the client and the internal company.• Booking in work for the engineers with clients. • Helping initialise a new localised tool to schedule, track, allocate, and invoice work.• Track and report on the status of planned maintenance that have been purchased by FM customers on a weekly basis, for the use of management.• Using Microsoft excel on a daily basis, including using and creating formula to help track incoming and outgoing work, as well as a RAG scale as to when work is due or over-due to be complete. Show less



AQUARIUS BACKPACKERS

• Australia
• Hospitality

• Senior Housekeeper

  • 2016 - 2017

  Senior Housekeeper for Aquarius Backpackers. This included scheduling work shifts, ordering supplies, and dealing with any complaints from customers. Senior Housekeeper for Aquarius Backpackers. This included scheduling work shifts, ordering supplies, and dealing with any complaints from customers.



Dimension Data UK

• United Kingdom
• IT Services and IT Consulting
• 400 - 500 Employee

• Quality Assurance Administrator

  • Aug 2014 - Dec 2016

  • Track and report on the status of Managed Services that have been purchased by all customers as and when required • Collate and analyse large sets of numbers and information to create a range of reports regarding our products and services • Create forecasts that are used to create budgets, training needs and future orders • This requires excellent time management skills, organization and a high attention to detail. My role requires me to have excellent knowledge surrounding Excel and SAP • Produce Product Lifecycle Reports to allow the client to see the status of their current contracted Cisco hardware inventory. This aids the business and the client to future proof their network infrastructure • Produce an internal report to show the quantity of client data that needs 'fixing' to ensure it is correct and shows valid information. This helps provide information as to which areas are in need of training and improvement, showing a predictive trend of the data. Show less



Chiquito Restaurant, Bar and Mexican Grill

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Bar Staff

  • Nov 2013 - Jul 2014

  • This role required me to serve guests in a polite and professional manner. • Being able to recall details on products during both busy and quite periods, serving guests with efficiency, speed and in a friendly manner at all times. • Replenishing and restocking the bar, ensuring stock management and rotation. • Helping train new members of staff in key competencies • Demonstrating an in-depth knowledge of key health and safety standards required within the industry, enabling the restaurant to gain a 5* health rating. Show less



Inventive Leisure

• United Kingdom
• Retail

• Team Member

  • Aug 2013 - Dec 2013

  • The role requires various roles from selling shots, collecting glasses and serving behind the bar, demanding adaptation from day-to-day. • All of these roles require excellent customer service and an ability to be friendly with customers. • I work as part of a large team as well as individually to carry out tasks assigned to me • The role requires various roles from selling shots, collecting glasses and serving behind the bar, demanding adaptation from day-to-day. • All of these roles require excellent customer service and an ability to be friendly with customers. • I work as part of a large team as well as individually to carry out tasks assigned to me



Unicom - Universal Utilities LTD

• Telemarketer

  • May 2013 - Aug 2013

  • The role required making calls to various different businesses to arrange meetings for field agents. • This required an ability to obtain information, generate interest in the product, and be knowledgeable on the product and company to answer any potential questions. • This required targets to be met weekly • Significantly improved negotiation skills, converting customers from initial contact, to appointment to a sale, this allowed me to be placed in a position to win numerous prizes within the company. Show less