E-Commerce Logistic Manager

• Aug 2022 - Present

E-commerce Logistics Manager for a sports equipment manufacturer Management of the preparation orders and deliveries flows, Stock Management / control and compliance with storage rules on the warehouse, Organization and control of logistics operations (reception, storage, delivery), IT stock management (ensure the accuracy of physical / IT stocks), Coordination of team activity (15 people), Supervision and control of the stocks (inventories and sleeping inventories), Management of shortages in relation with the Customer Service, Monitoring of equipment, material and consumable needs, Monitoring and updating of performance indicators Show less

Logistic Manager

• May 2022 - Jun 2022

Supervision and coordination of the logistic team (15 people) Management of the incoming and outgoing flow of parapharmacy products Optimization of storage areas Monitoring warehouse performance indicators Supervision and coordination of the logistic team (15 people) Management of the incoming and outgoing flow of parapharmacy products Optimization of storage areas Monitoring warehouse performance indicators

Logistics Manager Internship

• Oct 2021 - Feb 2022

Practical application period of 4 months within Approcap, the Cap 3000 pharmacy's warehouse, the biggest pharmacy in Europe located in Saint Laurent du Var. - Approcap : Main warehouse of the pharmacy, area of ​​2000m2 located in Cagnes / Mer. - Cap 3000 pharmacy : area of ​​3,500 m2 including 2,500 m2 dedicated to the sales area, 10 different universes, 46 pharmacists and beauty advisers, 24 prescription counters, some 50,000 parapharmacy references, management of drug flows via an automatic device able to store nearly 90,000 boxes. My missions: - Reception, pointing, anti-theft sticking, storage and inventories. - Updating of performance indicators. - Internship thesis issue: Managing the recurrence of the merchandise return flows between the pharmacy and the warehouse. Show less

Reservations & Sales Manager

• Jan 2020 - Apr 2021

Central Reservations & Sales Manager for Individuals, Groups and Seminars for a 4* residence of 70 apartments. 📍Optimization of schedules and turnover for the group, 📍Implementation of activity forecasts, 📍Management of 1 reservation agent 📍Creation of the commercial and marketing action plan, management of social networks 📍Preparation of occupancy plans, monitoring of ramp-up and decisions on actions to be taken. 📍Development of pricing strategies for each season. 📍Competitive intelligence, E-Tos inventory management. 📍Implementation of a new reservation software, link with the Channel Manager and the Booking Engine, online 📍payment gateway. 📍ERP referent, team training and creation of user procedures Show less

Central Reservations Manager

• Oct 2017 - Dec 2019

Central Reservations Manager for Individuals, Groups and Seminars for an independent hotel group of 8 tourist residences in France - 290 rooms & apartments with a capacity of 1,200 beds. 📍Optimization of schedules and turnover for the group, 📍Implementation of activity forecasts 📍Preparation of occupancy plans by residence, monitoring of ramp-up and decisions on actions to be taken. 📍Development of pricing strategies for each season taking into account the parameters of each site. 📍Competitive intelligence, E-Tos inventory management. 📍In charge of 4 reservations agents (recruitment, training, integration into the structure) Show less

Hospitality Manager

• May 2012 - Apr 2017

Business and Event Center in Sophia Antipolis (06) 12 seminar rooms, 1 auditorium (190 seats), 1 big hall of 750 m2, 1 terrace of 650 m2, 1 restaurant, 1 Sporting Club. For the Business Center: 📍Management of the Center and the relationship with resident companies (18) and domiciled (85), 📍Implementation of the commercial strategy decided by the general management, 📍Domiciliation, residence and rental contracts nomadic offices creation, 📍in charge of the reception team (2 people), staff recruitment . 📍Invoicing of the Business Center, debtor reminders, planning manager, 📍Analysis and determination of work procedures, proposal of solutions to improve results, For Sporting: 📍In charge of the planning and Sporting Club's programming (fitness and aquagym classes), 📍Turnover and filling analysis, 📍Communication with works councils, creation of flyers and advertising posters, 📍Management of customer accounts, implementation and setting of the new online reservation systems. For the commercial: 📍In charge of internal commercial (weddings, baptisms), Monitoring of sporting and private events (afterworks). For Le Campus : 📍Follow-up of workshops and conferences, link with speakers, newsletters sending. Show less

Planning Manager

• Mar 2010 - May 2012

Planning manager within the Revenue Management department. 📍Responsible for income optimization and filling 10 hotel clubs and tourist residences 📍Calculation of clients projections, analysis of client bases and promotions 📍Recommendation of stop sales & free sales 📍Management of overbooks, recommendations of relocations 📍Updating of web stocks with Rate Tiger 📍Preparation, analysis and monitoring of tourist seasons, end-of-season analyzes 📍Competitive intelligence (prices, institutional and tactical offers). 📍Sales instructions to sales representatives (availability, prices, offers). 📍Work directly with the residences's managers Show less

Reception Manager

• Jul 2009 - Oct 2009

Residence of 413 apartments including 113 for Look Voyages and 300 for Lagrange + 📍Management of the occupancy rate of the residence 📍Management of reservations individuals and groups 📍Coordination between the teams 📍Supervision of the reception team, 📍Reception, information, advice and support for customers, 📍Proposal and sale of ancillary products, 📍Collection of stay invoices Residence of 413 apartments including 113 for Look Voyages and 300 for Lagrange + 📍Management of the occupancy rate of the residence 📍Management of reservations individuals and groups 📍Coordination between the teams 📍Supervision of the reception team, 📍Reception, information, advice and support for customers, 📍Proposal and sale of ancillary products, 📍Collection of stay invoices

Receptionist

• Dec 2007 - May 2009

Capacity of 1,200 beds, 3 restaurants, 2 bars and 2 spas. One 3 * hotel with 82 rooms, one 4 * hotel with 28 suites, seven 4 * residences with 112 apartments 📍Reception, concierge service and customer advice 📍Proposals and sale of ancillary products 📍Reservations checks, invoicing, payments collection Capacity of 1,200 beds, 3 restaurants, 2 bars and 2 spas. One 3 * hotel with 82 rooms, one 4 * hotel with 28 suites, seven 4 * residences with 112 apartments 📍Reception, concierge service and customer advice 📍Proposals and sale of ancillary products 📍Reservations checks, invoicing, payments collection

Reservations Manager I Yield Manager I Tourism Sales

• Feb 2004 - Nov 2007

Roissy Paris Nord II Hotel Complex - Villepinte Exhibition Center One 3 * Kyriad hotel with 78 rooms and one 1st Class hotel with 154 rooms 📍Communication with all information channels 📍Management and sales orders with reception and the various services 📍Supervision of a reservations agent 📍Participation in the recruitment of staff and their integration into the structure 📍Competitive watch and data analysis on customers and tourist products 📍Registration of reservations and optimization of occupancy 📍Management and development of different situations customer relations (face to face, online, etc.) 📍Offer and sell tourism products to customers Show less

Reception Manager

• Sep 2002 - Nov 2003

Front Office Manager

• Apr 2002 - Sep 2002

Reception Manager

• Nov 2001 - Apr 2002

Reception Manager I Commercial Attaché

• Sep 1999 - May 2001

Receptionist

• Apr 1999 - Jul 1999

Receptionist

• Apr 1998 - Nov 1998

Receptionist

• Dec 1996 - Oct 1997

Receptionist

• May 1996 - Oct 1996