Sophie Knight
Claims Representative at AX- Claim this Profile
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Topline Score
Bio
Experience
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AX
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United Kingdom
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Claims Representative
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Jun 2019 - Present
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RotoSpa
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United Kingdom
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Leisure, Travel & Tourism
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1 - 100 Employee
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Logistics, Aftersales & Service Support Coordinator
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Jun 2016 - Mar 2019
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SuttonSpas
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Birmingham, United Kingdom
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Retail Sales Coordinator
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Jun 2016 - Mar 2019
• Greet all walk-in customers into the Show Room. Actively listen to customers’ needs and then matching the relevant Rota Spa product. • Host off site showcase and exhibitions stands. • Handle the incoming sale enquiries through multiple channels. • Maintaining records on the internal CRM System. • Process orders and keeping the customer informed of its progress and current status. • Work closely with the marketing team to identify new routes to market and new marking campaign ideas
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TAMWORTH VEHICLE SERVICES LTD.
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United Kingdom
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Motor Vehicle Manufacturing
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Front of House Receptionist
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Jan 2015 - Apr 2016
• Manage MOT and Service work diary. • Order parts and accessories as requested from various vendors. • Greet telephone/walk in customers and ensure that they receive a professional, warm and friendly welcome to the business. • Logged calls and messages ensuring all enquiries are recorded and passed on accurately to the appropriate person within the business. • Manage MOT and Service work diary. • Order parts and accessories as requested from various vendors. • Greet telephone/walk in customers and ensure that they receive a professional, warm and friendly welcome to the business. • Logged calls and messages ensuring all enquiries are recorded and passed on accurately to the appropriate person within the business.
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MAXIMUM MAINTENANCE (UK) LIMITED
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United Kingdom
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Telecommunications
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Internal Sales Executive
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Oct 2005 - Dec 2005
Internal Sales Executive supporting the maintained customer base, dealing with telecoms faults, arranging engineering visits, locating refurbished telecoms equipment and arranging installation and commissioning. Internal Sales Executive supporting the maintained customer base, dealing with telecoms faults, arranging engineering visits, locating refurbished telecoms equipment and arranging installation and commissioning.
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Azzurri Communications
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United Kingdom
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Telecommunications
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100 - 200 Employee
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Internal Sales Executive
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Jul 2003 - Oct 2005
Internal Sales Executive supporting an existing customer base providing quotations and processing all orders for their moves, adds and change requirements. Internal Sales Executive supporting an existing customer base providing quotations and processing all orders for their moves, adds and change requirements.
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Capgemini
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France
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IT Services and IT Consulting
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700 & Above Employee
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IT Helpdesk Analyst
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Mar 1996 - Jul 2003
IT Helpdesk Analyst providing first line support for all existing customers requirements for moves, adds and any changes. IT Helpdesk Analyst providing first line support for all existing customers requirements for moves, adds and any changes.
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SKF Group
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Sweden
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Industrial Machinery Manufacturing
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700 & Above Employee
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Internal Sales Executive
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Nov 1995 - Mar 1996
Internal Sales Executive dealing with an existing customer base, providing quotations, processing orders and being an internal support function to the external Sales Team. Internal Sales Executive dealing with an existing customer base, providing quotations, processing orders and being an internal support function to the external Sales Team.
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Education
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Arthur Terry School
GCSE