Sophie Kang
Director Of Operations And Business Development at Rapid Precision Mfg., Inc.- Claim this Profile
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Bio
Experience
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Rapid Precision Mfg., Inc.
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Director Of Operations And Business Development
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May 2021 - Present
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Program Project Manager
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Mar 2017 - Apr 2021
• High level understanding of machining critical & production parts, dedicated to enhancing production quality while driving growth in innovation. Supervised the design and deployment of equipment, materials, tools and machinery within the plant.• Extensive experience in the management of manufacturing production operations, serve as project manager for RTM programs including personnel management and project coordination, expertise in product development, process improvement, operational development, analysis, planning and scheduling in manufacturing environment.• Responsible for all import and export of products and equipments, negotiate contracts, manage vendors and establish long-term client relationships. Issue and support the generation of quotes and value propositions designed to improve manufacturing and operational efficiencies.• Coordinate with vendors through meetings and onsite visits to determine processing maps with cycle times for completing critical and long LT parts for tracking to completion. Lead projects, demonstrate strategies, and assess risk factors gating deadlines.• Developed and documented manufacturing process and methodology, streamlined process that resulted in enhanced productivity and cost reduction. Oversee materials and product logistics and distribution including shipping and receiving. Develop familiarity with products and services, consumer demographics, consumer ratings, points of competitive differentiation, economic model, and revenue/profit drivers• Provided quality customer service by immediately contacting clients with project issues and appropriate plans of action: resulted in 90% client retention and repeat business rate, improved scheduled maintenance completion rate from 82% to 100%. Show less
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3D ACCESS INDUSTRIES
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Fremont, California
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Business Manager
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Feb 2014 - Mar 2017
• Coordinated with cross-functional teams in different locations for quality data and analysis. Provided analysis on resource management, customer database with focus on aspects of business development. Performed ad hoc reports and analysis as needed. • Managed daily construction and manufacturing operations including quotation, purchasing, project/program management, estimating, accounting, human resources, scheduling, and product inspection. • Provided leadership and consistently introduced innovative approaches to enhance performance, efficiency and customer satisfaction, directed project personnel, mindfully watching cost and schedule requirements, and ensured contract compliance. • Developed new business opportunities through established networks, relationships, independent research, and the lead management pipeline to generate $250,000 a month. Maintain monthly dashboard and metrics to measure success of business development. • Be a point of contact for clients, engineers, and vendors on key aspects of partnership, including business issues and synthesizing feedback on product and technical issues. • Proactively identified new areas for collaboration with partners, structure proposals. Developed strategic account plans, and partner relationships, including growth opportunities, action planning and business growth forecasting. • Communicated with internal and external clients to define customer needs both current and future. Solved problems, documented processes, created reports, developed instructions, and provided trainings as needed. Show less
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Education
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NORTHWESTERN POLYTECHNIC UNIVERSITY
Master of Business Administration (MBA), Finance, General -
JEONBUK NATIONAL UNIVERSITY
Master of Arts (MA), English Language and Literature, General