Experience

The Railway Inn

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Supervisor

  • Jun 2021 - Present

  - Delegating and overseeing staff daily tasks. Allocating and planning workloads throughout a shift. Ensuring that all missions are completed to a high standard.- General admin including answering phone calls and email queries. Making bookings via the online system and processing gift card purchases. - Authority to make important, sometimes difficult decisions and resolve any customer disputes. - Teaching, guiding and supporting new or inexperienced staff .- Briefing team members on any important changes, customer requirements or special requests. -Managing the running of a shift alone. - Responsible for processing the end of day banking and cashing up as well as securing and closing down the building at the end of the day.

• Front of House

  • Sep 2019 - Jun 2021

  - Providing excellent food and drinks service through clear, concise communication.-Working under pressure to organise and manage a large ‘section’ of tables. -Building a friendly rapport with customers, empathising with their needs or concerns. Sometimes this may include dealing with difficult or confrontational customers. - Working as a strong team, communicating across kitchen, bar and floor. - Answering phone queries and bookings.



Pitcher & Piano

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Bar Staff

  • Feb 2018 - Sep 2019

  - Working behind the bar to serve drinks and cocktails quickly and efficiently.- Building a strong knowledge of an extensive cocktail menu to mix and deliver quality drinks. - Learning about a range of different spirits, beers and wines to provide customers with the best service.- Providing fast, high quality service during busy weekend shifts and during festive periods. - Working behind the bar to serve drinks and cocktails quickly and efficiently.- Building a strong knowledge of an extensive cocktail menu to mix and deliver quality drinks. - Learning about a range of different spirits, beers and wines to provide customers with the best service.- Providing fast, high quality service during busy weekend shifts and during festive periods.



Sassi Holford

• United Kingdom
• Apparel & Fashion
• 1 - 100 Employee

• Cutting Room Assistant

  • Jun 2018 - Jun 2018

  Main Roles:-Using Vetigraph CAD software to input and amend pattern pieces.- Manually grading skirt linings. - Printing and checking off graded patterns. Moving and adding notches where necessary.- Assisting in the cutting room to prepare and accurately cut fabrics and appliqués. Main Roles:-Using Vetigraph CAD software to input and amend pattern pieces.- Manually grading skirt linings. - Printing and checking off graded patterns. Moving and adding notches where necessary.- Assisting in the cutting room to prepare and accurately cut fabrics and appliqués.



Next

• Netherlands
• Online Media

• Sales Assistant

  • Apr 2017 - Feb 2018



Rookery Manor

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Bar and Waitress

  • Feb 2013 - Apr 2017

  - Working at weddings and other large functions, within a team, to serve food quickly and efficiently keeping a big level of customer satisfaction. - Serving and taking orders within the main restaurant, sometimes acting as a lead role or being left to manage the restaurant alone. - Handling cash and payments in various forms, often being left with the responsibility of cashing up after a shift. - Working at weddings and other large functions, within a team, to serve food quickly and efficiently keeping a big level of customer satisfaction. - Serving and taking orders within the main restaurant, sometimes acting as a lead role or being left to manage the restaurant alone. - Handling cash and payments in various forms, often being left with the responsibility of cashing up after a shift.



Flowers & Things

• United States
• Retail

• Sales Assistant

  • 2011 - 2013

  Main Roles:- Designing and arranging floral bouquets.- Arranging and designing seasonal window displays. Main Roles:- Designing and arranging floral bouquets.- Arranging and designing seasonal window displays.