Experience

Lighthouse Schools Partnership

• United Kingdom
• Education Management
• 1 - 100 Employee

• Teacher of MFL

  • Sep 2017 - Present



CABOT LEARNING FEDERATION

• Bristol, United Kingdom

• Teacher Trainee MFL

  • Aug 2015 - Present



Winterbourne International Academy

• Education Administration Programs
• 1 - 100 Employee

• Teacher of MFL

  • Apr 2017 - Aug 2017



St Katherine's School

• Primary and Secondary Education
• 1 - 100 Employee

• Teacher of MFL

  • Sep 2016 - Apr 2017



PADI

• United States
• Spectator Sports
• 700 & Above Employee

• Instructor Development Coordinator

  • Jan 2013 - Jul 2015

  My responsibilities include:Coordinating PADI Instructor Examinations across the EMEA territory. This involves registering candidates, booking venues (keeping to a budget) and maintaining a close relationship with both examiner colleagues and customers (our primary clients are the highest level of PADI Instructor) making sure everyone has the most up to date information. Creating the Instructor Examination Schedule for the EMEA region each year, looking at statistics from previous years, liaising with customers ensuring that it is viable for our customers as well as our own business. Dealing with general queries, answering emails and phone calls in English, French and Spanish.Coordinating additional PADI & EFR seminars and help with translation work where needed. Show less

• Customer Services Consultant

  • Jul 2012 - Jan 2013

  My Responsibilities Included:Answering a high volume general queries from both members and non-members via telephone and email in English, French & Spanish within pledge time.Assisting with membership application processing, directly contacting customers to resolve outstanding issues. Assisting management with translation needs.Maintaining a close relationship with key accounts.



The Regency Bristol Hotel

• Receptionist

  • Mar 2012 - Jul 2012

  My responsibilities included: Making reservations for guests via telephone, email and booking websites (ensuring that everything was kept up to date). Providing a high level of Customer Service - welcoming guests and checking them in, taking payment, ensuring their rooms were ready and configured correctly according to their booking, assisting them with any queries or requests they had. Liaising with travel agencies for group bookings. Check-out. My responsibilities included: Making reservations for guests via telephone, email and booking websites (ensuring that everything was kept up to date). Providing a high level of Customer Service - welcoming guests and checking them in, taking payment, ensuring their rooms were ready and configured correctly according to their booking, assisting them with any queries or requests they had. Liaising with travel agencies for group bookings. Check-out.



European Training Services

• International Trade and Development
• 1 - 100 Employee

• Receptionist

  • Sep 2011 - Dec 2011

  I participated in the Leonardo Da Vinci Programme with European Training Services and did a 10-week work placement as a Receptionist in the Tourism sector at Aire De Sevilla. I participated in the Leonardo Da Vinci Programme with European Training Services and did a 10-week work placement as a Receptionist in the Tourism sector at Aire De Sevilla.