Experience

SportPursuit

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Operations Lead

  • Jun 2019 - Present

• Logistics Coordinator

  • Apr 2017 - Jun 2019



Comic Relief

• Fundraising
• 100 - 200 Employee

• Campaign Fulfilment Coordinator - Red Nose Day 2017

  • Oct 2016 - May 2017

  Comic Relief - Red Nose Day 2017 Production management of Fundraising packs, Red Noses, International Women's Day campaign and Night of TV Facebook Live. Collaborating with external clients, designers and fulfilment partners to create and manage a 6-month production timeline Fulfilment - Comic Relief Fundraising Packs & Merchandise ● Distribution management: Liaised with in-house teams and external partners to ensure all bespoke and off the shelf orders were sent and received when needed. This was a particularly complex task due to the high fluctuation in demand across the campaign, with an average of 2000 orders per day. (Software: Alchemy) ● Stock management: I forecasted stock levels based on historic data and planned events. ● Software management: Controlled and managed all changes to product orders and deliveries. I also trained new employees on how to use the system. ● Ecommerce: Analysed website UX survey data, briefed changes to the web team and managed implementation. ● CRM: Oversaw the work of two customer service advisors including constant strategy review and development. Show less



Frobes and Lomax

• London, England, United Kingdom

• Administration Business Executive

  • Nov 2014 - Oct 2016

  Senior Executive Administrator F&L is an industry leading, multi-million-pound interior lighting design business. Responsibilities included: ● Managing client accounts for orders up to £50k, ensuring production matched briefed designs & client requirements ● Liaising with wholesale clients in the fulfillment of B2B sales ensuring they were to agreed spec. Senior Executive Administrator F&L is an industry leading, multi-million-pound interior lighting design business. Responsibilities included: ● Managing client accounts for orders up to £50k, ensuring production matched briefed designs & client requirements ● Liaising with wholesale clients in the fulfillment of B2B sales ensuring they were to agreed spec.



Southbank Centre

• United Kingdom
• Performing Arts
• 200 - 300 Employee

• Assistant to Head Of Visitor Experience & Ticketing

  • Sep 2015 - Jul 2016

  Southbank Centre- Assistant to Head Of Visitor Experience & Ticketing The Southbank Centre is a non-profit, world-leading multi-disciplinary arts venue. Working efficiency program It had been identified that there were inefficiencies with the event host and was having a large financial impact. I identified where host responsibilities overlapped and assisted in the development to make this system more efficient and increase productivity. Volunteer management - Christmas, Imagine Festival, WOW and Love Festival ● Recruitment: Created email and social media campaigns to recruit new and retain existing volunteers. ● Task management: Briefed volunteers on tasks with clear objectives. It is key to engage and encourage the public to take part in free and paid events. Part-Time FTC Show less