Conseillère marketing et communications

• Aug 2023 - Present

Marketing Advisor

• May 2019 - Jul 2023

Marketing Coordinator

• May 2014 - May 2019

- Creation and redaction of brochures and catalogues with the help of inDesign, Illustrator & Photoshop - Coordinate the launch of new products under different banners - Coordinate the tradeshows througout Canada and United States (8-10 a year) - Coordinate the creation of transactional websites - Write and Send E-blasts with the ACT!/Swiftpage software - Send samples to customers and coordinate with our sales representative to ensure a proper follow-up - Assist in the creation of product labels (translation, layout) - Send surveys to all our customers from our 3 companies and elaborate the results report - Assist in the Manager Meetings and discussions of the company's strategies - Coordinate with our international distributors and send them the proper marketing material (literature, catalogues, samples, pictures, etc.) Show less

Agente au service à la clientèle

• Jun 2010 - May 2014

Taking orders from customers over the phone and by email. Assist the sales representative with frame searches. Release the orders placed online. Processing credit cards payments from American customers. Assist the Farhat group headoffice by doing data input and sending the right products to the right stores. Also answer by emails the different inquiries from the Farhat stores. Taking orders from customers over the phone and by email. Assist the sales representative with frame searches. Release the orders placed online. Processing credit cards payments from American customers. Assist the Farhat group headoffice by doing data input and sending the right products to the right stores. Also answer by emails the different inquiries from the Farhat stores.