Sophie de Chardon

Wellbeing Session Leader (volunteer) at Museum of Brands
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Contact Information
Location
London, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Credentials

  • Teaching Critical Thinking through Art
    SmithsonianX
    Jan, 2020
    - Sep, 2024

Experience

    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Wellbeing Session Leader (volunteer)
      • Sep 2022 - Present

      Joined the Museum Living Brands Reminiscing Programme to gain practical experience while studying for a Master's degree in Socially Engaged Practice in Museums and Galleries with the University of Leicester. Started the Master in October 2021, due for completion in September 2023 (part-time, distance learning). Initially contributed as wellbeing facilitator and since the beginning of November working as session leader, delivering reminiscing sessions to day care centres patients living with dementia:- Select themes and activities based on patients’ abilities and interests.- Conduct object handling sessions and associated activities, using replicas of Museum artefacts to trigger participants’ memories and encourage group interactions.- Write sessions' report to document sessions' content and their impact on participants.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Visual Arts Instructor (volunteer)
      • 2019 - 2021

      Provided a guided introduction to visual arts to NYC public school children, using an inquiry-based approach:- Delivered in-class workshops on architecture, sculpture, decorative art and painting to 3rd grade students (UK Year 4).- Led interactive tours at the MET and the Brooklyn Museum, to allow students to explore the themes discussed in class through first-hand experience of selected artworks.- Following schools and museums closure during the Covid pandemic, piloted and implemented an online versus of the syllabus.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Runner Guide (volunteer)
      • 2018 - 2020

      Guided athletes with special needs during running workout and races:- Joined weekly practices in Central Park to be paired with athletes during their workout.- Provided tailored support to partnered athletes, adjusting running style to their needs.- Guided athletes during races, ensuring they could compete to the best of their ability from start to finish. Guided athletes with special needs during running workout and races:- Joined weekly practices in Central Park to be paired with athletes during their workout.- Provided tailored support to partnered athletes, adjusting running style to their needs.- Guided athletes during races, ensuring they could compete to the best of their ability from start to finish.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Guided Tour Coordinator (volunteer)
      • 2017 - 2018

      Organised Arts and Culture related visits for New York based French speaking Community:- Designed program of activities and established budget.- Managed guided tour section on Accueil New York website including tour registrations.- Delivered activities, liaising with host organisation when required.- Provided post activity feedback and budget reconciliation. Organised Arts and Culture related visits for New York based French speaking Community:- Designed program of activities and established budget.- Managed guided tour section on Accueil New York website including tour registrations.- Delivered activities, liaising with host organisation when required.- Provided post activity feedback and budget reconciliation.

    • Human resources Manager and Consultant (Project Management)
      • 2014 - 2017

      Served on the management team, driving all HR operations and project management initiatives. Led the recruiting efforts including creating job descriptions, conducting interviews, and overseeing compensation packages. Assessed training needs and developed advanced training plans with post-training evaluations. Guided managers through performance review processes and employee relations issues. Collaborated with the management team to research, update, and implement HR policies. Served as an advisor to the pay committee on pay scales, benefits, and HR strategies across all key areas. Oversaw payroll and managed all staff records. Key Contributions and Accomplishments:- Increased employee engagement by designing and implementing competency-based interviews and performance reviews, allowing a standardised process and providing continuity between recruitment and performance management.- Instrumental in improving school rating from ‘satisfactory’ to ‘good’ by effectively leading the human resources aspect of the school inspection project, ensuring it met all required standards.- Spearheaded the change of school status, achieving its approval after researching and presenting to board, an HR assessment of the impact on teachers’ contracts including financial costs, legal risks, and communication processes.- Achieved 100% accuracy in payroll management by proactively assuming payroll responsibility from the finance team.- Led school teaching hours to be adjusted in line with reform requirements after successfully advising/coaching the head teacher on contract variation and redundancy processes triggered by the middle school reform.

    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Human Resources Manager, Operations and Systems
      • 2008 - 2014

      Promoted to oversee the HR systems and operations initiatives. Managed the HR advisory team, consisting of three HR advisors (with each overseeing one-third of the departments), payroll advisor, and an HR assistant. Reported to the Head of Human Resources.Key Contributions and Accomplishments:- Established a culture of accountability, improving team authority with 100% of HR queries directed to HR advisors (vs. 50% previously being addressed to senior HR leaders). Coached team on managing conflicting priorities and monitored achievements against deliverables. Successfully managed unsatisfactory performance, utilising key corrective actions as needed.- Reduced grievance claims after being trained as in-house mediator, offering a structured approach to conflict resolution.- Launched an annual HR benchmark for 25 national museums and galleries, effectively developing the management information activity for the HR function.- Achieved maximum audit compliance, YoY, through effective management of the HR database, safeguarding data integrity and developing database in response to operational and governance needs.- Successfully led the payroll function, overseeing a £80k contract. Supervised monthly payroll reporting and led service review meetings with provider.- Provided advice and guidance to managers across the organisation, on complex HR queries, employee relations issues, and team restructuring. Identified best corrective actions while highlighting potential risks.

    • Human Resources Consultant
      • 2006 - 2008

      Collaborated with HR advisor to provide key advice and guidance to client departments on all aspects of HR operations including recruitment, performance management, training, policies/procedures, employee relations, and organizational development. Led a team of two comprised of an HR advisor and HR system consultant. Accountable for two special projects (auditing/reviewing the HR database and streamlining HR processes).Key Contributions and Accomplishments:- Instrumental in the introduction of HR Key Performance Indicators, with the senior management board, after overhauling the HR database. Developed and implemented new procedures/standards to enable accurate reporting for future strategic planning.- Improved HR response to queries after leading the team through a program of changes designed to implement consistent HR processes. Created comprehensive action plan and guided team through critical changes.- Reduced level of formal capability cases by advising managers on all aspects of performance management, annual review processes, and performance improvement plan implementation.- Served as the subject matter expert for complex policy/procedure queries. Delivered business-focused solutions without compromising HR standards.- Delivered key support and advice on recruitment and employee relations issues, coaching managers on all stages of the processes.

    • Human resources Project Manager
      • 2004 - 2006

      Designed and delivered key projects to support the new HR strategy. Accountable for planning and budget management. Directed the HR team and delivered presentations to key stakeholders including management, employees, and trade unions.Key Contributions and Accomplishments:- Replaced the civil service grading structure with a job family model. Developed job families and delivered job evaluation workshops to all department heads. - Successfully implemented a new pay grade structure. Redesigned the pay structure, supporting the collaboration process between senior management and trade unions.- Outsourced the payroll function and monitored the payroll supplier, ensuring all 980 employees were accurately paid on time from the first new payroll cycle.- Developed a competency framework, collaborating with the management team. Delivered workshops to employees and managers to present competencies. Enabled museum to recruit and develop employees with better alignment to core values.

    • Human Resources Consultant for Europe
      • 2000 - 2004

      Supported the integration of Manpower IT division and Elan Computing, providing HR expertise to managers and regional directors. Supported the integration of Manpower IT division and Elan Computing, providing HR expertise to managers and regional directors.

Education

  • University of Leicester
    Master's degree, Socially Engaged Practice in Museums and Galleries
    2021 - 2023
  • NYU School of Professional Studies
    Certificate, Arts Management
    2019 - 2021
  • Ecole des Psychologues Praticiens
    Master's degree, Business Psychology
    1989 - 1994

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