Sophie Day

Administrator and Assistant Ecologist at Pioneer Environment Group Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Rutland, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Environmental Services
    • 1 - 100 Employee
    • Administrator and Assistant Ecologist
      • Apr 2023 - Present

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Office Administrator
      • Jan 2021 - Apr 2023

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Assistant Buyer
      • Oct 2019 - Feb 2020

      • Day-to-day buying functions and aged inventory management. • Processing purchase orders. • Chasing delivery with vendors and updating system ETAs. • Booking in deliveries with warehouses. • Updating pricing for existing products. • Utilising excel to track orders and analyse data. • Oracle system knowledge. • Assisting buyers with buying functions and customer queries. • Arranging stock movement between warehouses to meet requirement. • Processing returns of damaged and aged inventory. Show less

    • United Kingdom
    • Non-profit Organizations
    • 300 - 400 Employee
    • Intern
      • Sep 2018 - Sep 2019

      • Working with a variety of small mammal species. • Full servicing of enclosures maintaining highest husbandry standards. • Preparing and presenting diets appropriately for species. • Enclosure maintenance such as pressure washing, branching, and barking. • Assisting keepers to prepare new enclosures. • Understanding of quarantine and biosecurity procedures. • Working with a variety of small mammal species. • Full servicing of enclosures maintaining highest husbandry standards. • Preparing and presenting diets appropriately for species. • Enclosure maintenance such as pressure washing, branching, and barking. • Assisting keepers to prepare new enclosures. • Understanding of quarantine and biosecurity procedures.

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Assistant Buyer
      • Apr 2018 - Aug 2018

      • Day-to-day buying functions and aged inventory management. • Processing purchase orders. • Chasing delivery with vendors and updating system ETAs. • Booking in deliveries with warehouses. • Updating pricing for existing products. • Utilising excel to track orders and analyse data. • Oracle system knowledge. • Assisting buyers with buying functions and customer queries. • Arranging stock movement between warehouses to meet requirement. • Processing returns of damaged and aged inventory. Show less

  • Cento Group Limited
    • Chelmsford, United Kingdom
    • Customer Service Co-ordinator
      • Nov 2017 - Jan 2018

      • Liaising with clients via telephone and email. • Regularly speaking with engineers. • Preparing quotes. • Sourcing and ordering products with suppliers/subcontractors. • Providing test and training certificates. • Maintaining accurate records. • Filing and administration duties. • Raising and processing purchase orders. • Scheduling works on Protean system and with clients. • Booking travel and hotel arrangements for engineers. • Liaising with clients via telephone and email. • Regularly speaking with engineers. • Preparing quotes. • Sourcing and ordering products with suppliers/subcontractors. • Providing test and training certificates. • Maintaining accurate records. • Filing and administration duties. • Raising and processing purchase orders. • Scheduling works on Protean system and with clients. • Booking travel and hotel arrangements for engineers.

    • Facilities Services
    • 1 - 100 Employee
    • Contract Specialist
      • Mar 2013 - Oct 2017

      • Knowledge of SAGE system. • Ensuring my knowledge of the contract and systems is up to date. • Processing new orders and repairs through SAGE systems. • Receiving calls from customers and field agents. • Dealing with issues, disputes and complaints. • Training new and existing colleagues on the contract details and systems we use. • Producing quotes for new products. • Liaising with regional teams and the Royal Mail to complete jobs. • Prioritising workload to ensure all work is completed to deadlines. • Chasing timely attendance and completion of work orders. • Providing cover for other contracts within the team when needed. • Ordering new products, ensuring they meet the clients’ needs. Show less

    • United Kingdom
    • Financial Services
    • 500 - 600 Employee
    • Processor (Reconciliations)
      • Nov 2012 - Jan 2013

      • Processing unpaid cheques. • Dealing with large volumes of cheques. • Administration duties. • Filing duties. • Use of banking computer systems. • Monitoring for possible cheque fraud. • Writing to customers regarding lost cheque books. • Processing unpaid cheques. • Dealing with large volumes of cheques. • Administration duties. • Filing duties. • Use of banking computer systems. • Monitoring for possible cheque fraud. • Writing to customers regarding lost cheque books.

    • Facilities Services
    • 1 - 100 Employee
    • Fraud Investigator
      • Apr 2010 - Apr 2012

      • Dealing with victims of debit card fraud. • Receiving calls from customers with security checks. • Dealing with customer complaints. • Dealing with large volumes of calls. • Administration duties. • Full training on banking computer systems. • Providing constantly high levels of customer service. • Training new colleagues. • Maintaining detail oriented records. • Dealing with victims of debit card fraud. • Receiving calls from customers with security checks. • Dealing with customer complaints. • Dealing with large volumes of calls. • Administration duties. • Full training on banking computer systems. • Providing constantly high levels of customer service. • Training new colleagues. • Maintaining detail oriented records.

Education

  • Sparsholt College Hampshire
    BTEC, Management of Zoo & Aquarium Animals - Volunteer Programme
    2018 - 2021
  • South East Essex College
    BTEC National Diploma, Animal Management (Level 3)
    2006 - 2008
  • Shenfield High School
    1998 - 2005

Community

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