Assistant Bar Manager

• Sep 2015 - Present

Provided quality service at upscale fine dining restaurant and hotel. Responsible for restaurant upkeep, floor control, reservations, and serving. Duties include busing and food running, general customer service, and bartending. Included regular service, weddings, high profile events, and meetings. Familiar with OpenTable. Provided quality service at upscale fine dining restaurant and hotel. Responsible for restaurant upkeep, floor control, reservations, and serving. Duties include busing and food running, general customer service, and bartending. Included regular service, weddings, high profile events, and meetings. Familiar with OpenTable.

Secretary

• Oct 2013 - Present

Maintained customer relations through phone/email correspondence. Utilized proficient computer skills to aid in proposal writing and invoices. Assisted managers with business outreach and promotion. Maintained customer relations through phone/email correspondence. Utilized proficient computer skills to aid in proposal writing and invoices. Assisted managers with business outreach and promotion.

Concierge

• Dec 2021 - May 2022

Sylvan Teacher

• Jan 2018 - Jun 2018

Prepares for each instructional session; Gathers and prepares materials as appropriate. Initiates instruction to personally engage each student. Instructs students according to the design of the Sylvan programs. Manages students, tasks and time to create a balanced and robust instructional session. Evaluates and records the progress of each student on their program assignment. Uses praise and encouragement to ensure students are engaged and inspired to learn. Manages the conclusion of each instructional session and manages the completion of learning log and transition activities. Supports procedures to ensure student safety and well-being. Communicates specific student needs to Centre staff. Tutored Biology, Physics, Chemistry, Science, Math, Calculus from elementary to high school level as well as SAT prep. Show less

Server

• Jul 2015 - Nov 2016

Provided quality service at a busy restaurant. Responsible for restaurant upkeep, floor control, reservations and sections. Duties include busing and food running, general customer service, taking phone orders, bartending, and serving. Handle customer service inquiries, in person and over the phone. Provided quality service at a busy restaurant. Responsible for restaurant upkeep, floor control, reservations and sections. Duties include busing and food running, general customer service, taking phone orders, bartending, and serving. Handle customer service inquiries, in person and over the phone.

Hostess & Expo

• Oct 2014 - Aug 2015

Provided quality service at a busy restaurant. Responsible for restaurant upkeep, floor control, and reservations. Duties include busing and food running, and general customer service. Handle customer service inquiries, in person and over the phone. Provided quality service at a busy restaurant. Responsible for restaurant upkeep, floor control, and reservations. Duties include busing and food running, and general customer service. Handle customer service inquiries, in person and over the phone.

Hostess & Server

• Nov 2013 - Aug 2015

Provided quality service at upscale fine dining restaurant. Responsible for restaurant upkeep, floor control, reservations, and serving. Duties include busing and food running, general customer service, and bartending. Familiar with OpenTable and HALO system. Provided quality service at upscale fine dining restaurant. Responsible for restaurant upkeep, floor control, reservations, and serving. Duties include busing and food running, general customer service, and bartending. Familiar with OpenTable and HALO system.

Student Laboratory Assistant

• Oct 2014 - Jan 2015

Instructed groups of 6 or more children Grades 7 through 9 while undergoing chemical experiments. Duties included chemical safety, set-up, take down, explanation and development of the activities. Responsible for the lab and general safety of the children. Instructed groups of 6 or more children Grades 7 through 9 while undergoing chemical experiments. Duties included chemical safety, set-up, take down, explanation and development of the activities. Responsible for the lab and general safety of the children.

Hostess

• Aug 2011 - Jan 2014

Assured high standard of service in customer satisfaction role. Responsible for floor booking, seating, and tourism referrals. Demonstrated and aptitude for conflict resolution. Familiar with OpenTable. Assured high standard of service in customer satisfaction role. Responsible for floor booking, seating, and tourism referrals. Demonstrated and aptitude for conflict resolution. Familiar with OpenTable.

Customer Service Representative

• Oct 2010 - Sep 2012

Received catering orders and prepped custom baking requests. Duties included baking, decorating desserts, and assorted opening and closing duties. Frequently handled money and customer service inquiries. Received catering orders and prepped custom baking requests. Duties included baking, decorating desserts, and assorted opening and closing duties. Frequently handled money and customer service inquiries.