Customer Care Specialist

• Jun 2023 - Present

Customer Care Specialist at the forefront of customer support for Hormone and Fertility testing start up Proficient in Zendesk including data analytics Monthly reporting to include analysis of data trends Customer Care Specialist at the forefront of customer support for Hormone and Fertility testing start up Proficient in Zendesk including data analytics Monthly reporting to include analysis of data trends

Digital Health Nurse

• Nov 2021 - Jun 2023

Staff nurse working in Digital Health Responsible for the day to day running a 25 bed virtual respiratory ward to support patient care at home using technology. Staff nurse working in Digital Health Responsible for the day to day running a 25 bed virtual respiratory ward to support patient care at home using technology.

Staff Nurse - Recovery

• Nov 2021 - Oct 2022

Staff Nurse Emergency Department

• Sep 2019 - May 2021

A&E staff nurse responsible for the triage, care and treatment of acutely unwell patients presenting to hospital. A&E staff nurse responsible for the triage, care and treatment of acutely unwell patients presenting to hospital.

Aesthetic Clinic Nurse & Office Administrator

• Jul 2017 - Dec 2020

Private Aesthetic clinic nurse in Cornwall and Harley Street. Pre and post-operative care and advice and telephone support for patients Office administration and diary management, marketing and social media management Policy administrator Private Aesthetic clinic nurse in Cornwall and Harley Street. Pre and post-operative care and advice and telephone support for patients Office administration and diary management, marketing and social media management Policy administrator

Lettings Negotiator

• Aug 2015 - Jan 2016

• Managed a portfolio of premium West London properties, ranging in value from £1 million to £20 million. • Property management. • Arranging and taking UHNW clients on viewings. • Negotiating deals between landlord and applicant. • Managing the move in and move out procedures for each tenancy. • Drawing up contracts and completing all administration documents for each new tenancy. • Updating property databases and displays on portal websites. • Magazine editorial for Anthony Sharp Homes publication, The Hill Resident and Absolutely. Show less

Superyacht Stewardess

• Mar 2013 - Mar 2015

A stewardess role on board high calibre super yachts involves maintaining 7 star standards of service at all times for ultra high net worth individuals and charter guests including high profile VIPs and celebrities. I have travelled extensively throughout the Mediterranean and crossed the Atlantic. During my two years as a stewardess I have demonstrated strengths working in a fast paced stressful setting. I am proficient in silver service and butler style assistance, working in an attentive yet discreet style with emphasis on speed and precision. As a senior member of the team my responsibilities also included accounting, high value wine and spirit stock control and inventories, provisioning for 26 crew, liaising with contractors and suppliers and management of the interior team rotas and job delegation. Show less

Hospitality Manager

• Jul 2007 - Mar 2013

• Managing a team of up to 8 front of house staff and communicating with kitchen staff • Bar work and professional service of customers in a fine dining environment • Reservations and restaurant floor plan management • Organisation of Christmas parties, large bookings and functions • Creating social media presence through various platforms including Facebook, Twitter and Instagram including online promotions • Staff rotas, cashing up, ordering and stock control including sourcing and liaising with suppliers Show less