Experience

Internacionale UK Ltd

• Retail
• 1 - 100 Employee

• VM Manager

  • Nov 2012 - Present



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Regional Visual Manager South

  • Feb 2007 - May 2012

  Within this role I managed a team of 6 Field Visual Manager's. I delivered new store openings & refits & successfully project managed brand flag openings such as Oxford Circus & Stratford Westfield. I was instrumental in the Ideal Store set up, roll out & sign off for the south region on a twice yearly basis. I conducted commercial store visits influencing the company's visual proposition whilst protecting brand integrity. I up skilled & coached the store/regional teams & worked collaboratively with both the Regional Business Manager's & Regional Controller for the south which spanned approx 200 stores.

• Large Space Store Manager

  • May 2004 - Feb 2007

  Turnover 5m, 18,000 sq ft, team members 75. I project managed the opening & owned the staff recruitment & development programme. Daily responsibilities included; achieving business KPI's, maximising sales & profitability, role modelling customer service ethic, managing, coaching & team development & succession. Operational compliance & delivering visual excellence.

• Cluster Manager

  • Apr 2001 - May 2004

  I manged a cluster of 7 stores, approx turnover 14m. Responsibilities included; commercial store visits, performance management, recruitment, coaching & team development. Driving KPI's & customer service, ensuring store compliance.

• Store Manager

  • Jan 1999 - Apr 2001

  Responsibilities as above



Mothercare PLC

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 1994 - Dec 1998

  Responsibilities included; coaching & team development, driving sales & profit, role modelling service ethic, visual excellence, operational & admin tasks. Deputising for the store manager in their absence. Responsibilities included; coaching & team development, driving sales & profit, role modelling service ethic, visual excellence, operational & admin tasks. Deputising for the store manager in their absence.