Experience

QoQa Services SA

• Switzerland
• Internet Publishing
• 1 - 100 Employee

• Head of Experience Sales Department & Sales Manager

  • Sep 2016 - Present

  QoQa.ch is one of the largest e-commerce platforms in Switzerland• In charge of the experience sales department at QoQa.ch with three direct reports• Achieved an average sales growth of +20% per year over the last 5 years• Responsible for creating a mid to long-term digital strategy, including budgeting and forecasting for the annual sales calendar• Setting yearly and quarterly objectives, training and supporting members on my team, as well as conducting annual reviews• Creating and selling unique packages online, related to different fields such as hotels, gastronomy, wine and sports• Sourcing and negotiating packages, including margin negotiation and commercial terms, with selected partners to achieve sales targets• Building strong relationships and helping partners establish their digital and sales strategy• Project management: daily involvement in various projects including improvement of processes, optimizing work-flow and cost-cutting• Involved in the development of a new digital sales platform, which will change the way customers book their hotel stays• Creation of digital content (photos, videos, texts, and social media posts) to promote each package• Organization of various yearly events



Egg

• France
• Events Services
• 100 - 200 Employee

• Project Manager Assistant

  • Jan 2016 - Jul 2016

  Project management and content creation for conventions, team-building and incentive eventsCollaboration with clients and suppliers to ensure successful events, including on-site managementManaged client databases and event budgets Project management and content creation for conventions, team-building and incentive eventsCollaboration with clients and suppliers to ensure successful events, including on-site managementManaged client databases and event budgets



We Are BMF

• United States
• Advertising Services
• 100 - 200 Employee

• Event Producer Assistant

  • Jun 2014 - Oct 2014

  Worked for various clients such as H&M, Lollapalooza, Refinery 29, Clinique, New York & Company, Popsugar, Lexus, TRESemmé, VH1, Cointreau, Baume&Mercier, Dell, Keurig, Renaissance HotelsProject management and content creation for conventions, team-building and incentive eventsCollaboration with clients and suppliers to ensure successful events, including on-site managementManaged client databases and event budgets Worked for various clients such as H&M, Lollapalooza, Refinery 29, Clinique, New York & Company, Popsugar, Lexus, TRESemmé, VH1, Cointreau, Baume&Mercier, Dell, Keurig, Renaissance HotelsProject management and content creation for conventions, team-building and incentive eventsCollaboration with clients and suppliers to ensure successful events, including on-site managementManaged client databases and event budgets



Montreux Jazz Festival

• Switzerland
• Musicians
• 1 - 100 Employee

• Accreditation Assistant

  • Jun 2013 - Jul 2013

  Collaborated and communicated with MJF partnersPrepared daily accesses and managed quotas of MJF partnersCoordinated and led a team of eight staff members Collaborated and communicated with MJF partnersPrepared daily accesses and managed quotas of MJF partnersCoordinated and led a team of eight staff members



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Front Office Intern @ Phulay Bay, A Ritz Carlton Reserve

  • Dec 2011 - Apr 2012

  Adapted to the local culture and new working environmentCustomer-facing experience behind the reception (administration & booking)Welcomed international guests and developed my problem-solving skills Adapted to the local culture and new working environmentCustomer-facing experience behind the reception (administration & booking)Welcomed international guests and developed my problem-solving skills