Manager - Content Services

• Dec 2020 - Present

Manager in Deloitte's Content Services Practices. I specialize in helping Public Sector clients address their Information Management needs by deploying Enterprise Content Management Solutions such as OpenText Content Server 16.2, SharePoint Online, Office 365, MS Teams, and other collaboration tools.Most recently I acted as a Program Management for helping a client stand up their Global Records Management Program. I am experienced leading ECM solution implementations, including Information Architecture design, metadata models, and automating retention and disposition, and legal hold.

Senior Consultant - Enterprise Content Management

• Aug 2019 - Dec 2020

Consultant - Enterprise Content Management

• Feb 2018 - Jul 2019

Health Science Librarian - YCW Building Careers in Heritage Intern

• Aug 2017 - Feb 2018

Projects:• Created and established workflow for libraries’ presence on the Internet Archive (Archive.org)• Digitized 2000+ photographs from the Kellogg Library Photograph Collection, applying colour correction and image adjustment where necessary• Created access copies and catalogued images using RAD in AtoM• Developed New Collection Development Guidelines for Print JournalsAdditional responsibilities:• Managed project workflows and deadlines• Provided reference services to students, faculty, and staff• Conducted collection assessment of Print Journal holdings

Digital Asset Management - Contractor

• Jun 2017 - Aug 2017

Employed on contract for a Montreal-based Information Architecture firm as a digital asset tagger for a large corporate client using AssetBank DAM software.• Implemented a taxonomy in client’s AssetBank and Jive Media Beacon Digital Asset Management systems • Tagged metadata for marketing materials, such as product images and product data sheets• Assessed asset quality and made disposition recommendations• Worked remotely with little supervision on a short delivery deadline Employed on contract for a Montreal-based Information Architecture firm as a digital asset tagger for a large corporate client using AssetBank DAM software.• Implemented a taxonomy in client’s AssetBank and Jive Media Beacon Digital Asset Management systems • Tagged metadata for marketing materials, such as product images and product data sheets• Assessed asset quality and made disposition recommendations• Worked remotely with little supervision on a short delivery deadline

Student Reference Librarian

• Apr 2016 - May 2017

As a Student Reference Librarian:• Worked 15-20 hours per week on the Reference desk• Provided in-depth reference services to individuals in person, over library chat, and by telephone• Delivered library services workshops• Promoted library services at community events and Open-Houses• Taught information technologies skills for using Colombo, CLUES, RefWorks, and databases• Worked on Special Collections-related projects as assigned• Compiled data from Library Quality surveys from 600 student sampleSpecial Collections project duties:• Created file-level box listings for ~50 boxes of predominantly textual materials• Processed archival material, including re-housing and basic preservation• Identified possibly restricted materials for review by the Archivist • Scanned archival materials upon request

McGill University Archive and Ingram School of Nursing Practicum

• Jan 2017 - Apr 2017

In my final semester of my Master of Information Studies I obtained a practicum placement jointly between the McGill University Archives and McGill's Ingram School of Nursing. ISoN is preparing to move into a new location and needs assistance assessing it's records and preparing donations to the archives.My job duties include:• Creating retention guidelines for ISoN users• Conducting 1-on-1 consultations with researchers• Creating and delivering Archives and Retention Schedule Workshops for teaching staff• Researching current trends in academic records retention standards and practices

Sexual Health Educator

• Sep 2015 - Dec 2016

Specializing in Sexual Health Education and Promotion at McGill. My job tasks include writing, preparing, and delivering workshops promoting Sexual Health Education. Executing research in order to provide the most up-to-date sexual health medical information and synthesize the research into an accessible information resource for the more general McGill student population. The job also includes writing Social Media broadcasts related to student health and community outreach activities.Accomplishments:- Improved shared drive by applying Strategic Planning and Knowledge Management principles to streamline team documents- Created knowledge capture guidelines to improve employee transitions- Conducted tacit knowledge interviews- Constructed expertise locator systems of McGill Student Services representatives- Created new Birth Control Information pamphlets and posters for student circulation- Created and delivered health specific workshops tailored to audience needs- Collaborated with student groups for campus health awareness campaigns- Provided resource information and referrals- Consulted on policies and sat on policy committees related to campus health

Schulich Engineering Library Project Assistant

• May 2016 - Aug 2016

Schulich Library of Science and Engineering underwent a major weeding project and collection move to their off-site storage facility at McGill's Downtown Campus as part of a major renovation initiative to create more student study space.Job duties included:• Assessed and weeded the Schulich Library collection• Implemented a new organizational system to facilitate the retrieval of library resources from off-site storage facility• Prepared and relocated 56,000 books to the storage facility• Incorporated relocated books off-site storage collection

Provincial Archivist (Volunteer)

• Oct 2015 - May 2016

My responsibilities included translating French archival practices and instructions into English. I worked as part of the archiving team to classify incoming documents and records of the Order by Government mandated standards. This included receiving, sorting, documenting, classifying, and filing documents pertaining to the lives of the FMM and correspondence between the Canadian Diocese and Rome. The job required a strong understanding of RAD and ARCHI-LOG. The first major task undertaken was a collaborative project to write a RAD manual specific to the archive in French and English in order to make the process more accessible to non-archival volunteers working for the Provincial ArchiveSkills:RAD, Encapsulation, Document Control, Records Management, Translation

Sales Person/ Shelver/ Rare Book Evaluator

• May 2014 - Sep 2015

Russell Bookstore is North America's second largest used bookstore with nearly 2 million titles. My primary role was as a sales associate working in the Vintage Department as well as on the Fiction and History sales floor. In addition to providing excellent customer service, I was trusted with tasks such as:-Processing incoming stock-Researching rare book values-Preservation and repairs of damaged books-Listing incoming stock on the in-store catalogue -Assisting in weeding and stock turnover

XML Editor and Research Assistant

• Sep 2014 - Apr 2015

Responsibilities I worked as an XML Editor for the Greek and Roman Studies Department of the University of Victoria. I worked under the supervision of Professor Laurel Bowman and Mr. Greg Newton to code an interactive website called MythsOnMap. The project used out of copyright translations of Greek and Roman mythological texts in order to create a website where students, faculty, and people interested in mythology could explore the overlap of myths and texts in the ancient world. The XML code was used to link characters, groups, places, and special events in mythology to other documents on the website in order to show the intersectionality of myths and history. AccomplishmentsIn my time working for the MoM project I helped complete the XML markup for the Samuel Butler translation of Homer's Iliad. The Iliad has 24 chapter like books that detail thousands of characters, places, and events that needed to be marked up for each individual instance. My time was spent proof reading the Samuel Butler version and writing the XML to connect the text with the corresponding files. The Iliad portion of the website had been under development for 5 years when myself and my corresponding XML editor took over and we managed to conquer the last 8 books of the Iliad in 8 months and prepare the text for publication on MoM. Skills Used Time Management, Attention to Detail, Basic Programming Skills, Research Skills (to verify the geographical coordinates of ancient locations whose names are no longer in use)Project link: http://myths.uvic.ca/

Researcher

• Oct 2013 - Apr 2014

Responsibilities My employment with the University of Victoria Medieval Studies Department was a research position supervised by Professor H. Cazes. The assignment was to execute a research project to be published on the department’s MediMap website. The job required me to set my own schedule and execute extensive amounts of research, self­-editing, and revisions in order to make the project polished and publishable. At the end of the project I presented my research on Geoffrey Chaucer's diplomatic voyages at the Medieval Studies Student Course Union Conference in February 2014. Presenting my research gave me valuable experience in public presentation and confidence in an academic environment. Accomplishments At this employment I was able to contribute to a small scale University research based website that gives students the opportunity to work on publishing, editing, and research skills as well as contribute to a student run conference. My involvement in the project helped expand the website into a new research area not previously explored by the project's contributors and my involvement in the program lead to my contribution at the student run conference. After completing my research and ending my employment with the department I went on to be on the 2015 Medieval Studies Student Course Union Conference committee where I was in charge of the call for papers and the catering for the event. The conference was a success and I gained valuable conference planning experience. Skills Used Time management, editing, research skills, academic writing skills, attention to detail, precision, communication, and planning skills.