Experience

Millennium Dance Complex Las Vegas

• United States
• Performing Arts
• 1 - 100 Employee

• Front Desk Associate

  • Jan 2023 - Present

  • Maintained cleanliness and organization of front desk area. • Took reservations over phone, in person, and via computer for guests and provided confirmation information. • Used internal software to process reservations, check-ins and check-outs. • Maintained cleanliness and organization of front desk area. • Took reservations over phone, in person, and via computer for guests and provided confirmation information. • Used internal software to process reservations, check-ins and check-outs.



Encore Performing Arts

• Performing Arts
• 1 - 100 Employee

• Tabulator

  • Jan 2021 - Present

  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly. • Trained team members in successful strategies to meet operational and sales targets. • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly. • Trained team members in successful strategies to meet operational and sales targets.



Vibe 28 | Vibration Fitness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Manager

  • Mar 2023 - Jul 2023

  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors. • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns. • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. • Controlled cash and credit card payment transactions at front desk to successfully reduce errors. • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns. • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.



Western Nevada Performing Arts

• United States
• Entertainment Providers

• Dance Instructor and Studio Manager

  • Jan 2015 - Aug 2019

  • Coordinated daily studio operations, including scheduling, staff management and customer service. • Supervised studio staff for timely, accurate and high-quality task completion. • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions. • Coordinated daily studio operations, including scheduling, staff management and customer service. • Supervised studio staff for timely, accurate and high-quality task completion. • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.