Sophia Ye
Graduate Billing Assistant at China Telecom Europe- Claim this Profile
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Mandarin Native or bilingual proficiency
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English Full professional proficiency
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French Elementary proficiency
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Cantonese Limited working proficiency
Topline Score
Bio
Credentials
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AHLEI with Honor of Managing Front Office Operations
AHLEI - American Hotel & Lodging Educational InstituteDec, 2015- Sep, 2024 -
AHLEI with Honor of Managing Housekeeping Operations
AHLEI - American Hotel & Lodging Educational InstituteDec, 2015- Sep, 2024
Experience
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China Telecom Europe
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United Kingdom
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Telecommunications
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100 - 200 Employee
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Graduate Billing Assistant
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Feb 2021 - Present
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Part time Credit Controller
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Nov 2020 - Feb 2021
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Meliá Hotels International
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Spain
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Hospitality
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700 & Above Employee
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Finance Payable
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Jun 2018 - May 2019
• Gathered and issued monthly invoices• Analyzed and summarized various financial statements (profit and loss statement and balance sheet)• Managed company's online banking, including collection and payment, and tracking each transaction • Maintained relationship with property owners, subordinate hotels and headquarter• Managed hotel contracts related to expense and cooperated with other department colleagues
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Guest Relation Officer
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Jan 2018 - May 2018
• Maintained and developed relationship with existing customers• Gathered feedback and complain from customers• Resolved the problem for customers
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Intern of Business Development Department
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Jul 2017 - Jan 2018
• Prepared reports and PowerPoints for senior management team • Analyzed target markets and potential clients and make strategies • Collaborated with development teams and other departments • Negotiated the terms of agreements
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Education
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University of Reading
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ICMA Centre
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Northwood University
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Hotel Institute Montreux
Community
