Experience

Jekyll Island Club Resort

• United States
• Hospitality
• 1 - 100 Employee

• Talent Acquisition Manager

  • Apr 2023 - Present

  Develop and execute comprehensive recruitment strategies that align with the company's growth objectives and talent needs. Conduct orientation sessions for new hires, ensuring that each session is well-organized, engaging, and tailored to the audience. Introduce new hires to the company's values, mission, and vision, highlighting how their contributions contribute to the overall success of the organization. Develop engaging presentations, materials, and resources for orientation sessions, ensuring they are informative and interactive. Collaborate with leadership to understand workforce planning and identify staffing requirements. Utilize a variety of sourcing methods, including job boards, social media, networking, and referrals, to identify and engage potential candidates. Build and maintain a talent pipeline for current and future hiring needs. Review resumes, conduct initial screenings, and evaluate candidates' qualifications against job requirements. Conduct thorough interviews, assessing candidates' skills, experience, and cultural fit. Provide guidance and support to interview panels, ensuring consistency in the evaluation process. Develop and maintain an attractive employer brand that showcases the company's values, culture, and opportunities for growth. Craft compelling job descriptions and marketing materials that resonate with potential candidates. Gather feedback from new hires regarding the orientation program and make continuous improvements based on their insights. Stay updated on best practices in onboarding and orientation to ensure the program remains relevant and effective. Show less



Sea Island Company

• United States
• Hospitality
• 700 & Above Employee

• Human Resources Recruiter

  • Nov 2022 - Apr 2023

  •Communicated with hiring managers to identify staffing needs, determine job requirements, outline qualifications and create job duties • Coordinated interviews by working closely with candidates and hiring decision-makers. • Extended job offers to selected individuals and negotiated compensation. • Devised recruitment initiatives and marketing materials promoting company culture and business objectives to attract applicants. • Drafted job descriptions and interviewed candidates to fill open roles.• Built quality pipeline of candidates through outreach activities such as emails, job fairs and job boards. • Coordinated events and seminars to recruit new talent.• Spearheaded community and academic events to recruit new talent.• Contacted job applicants to inform of application status. Show less

• Human Resources Recruitment Specialist

  • Jul 2022 - Nov 2022

  • Sourced potential applicants through the use of various search methods, in order to build a portfolio of suitable candidates. • Screened a wide array of candidates through reviewing their resumes and job applications, as well as performing phone screenings. • Able to work independently, with minimal direction, and handles confidential information in a highly professional way. • Worked closely with department leader to design and manage job postings, job descriptions as well as position requirements • Performed and launched background screenings on the potential candidates • Facilitated the process of extending offers, through negotiating compensations, as well as employment terms • Launched and managed the onboarding process for new hires, from start to finish, including • Efficiently conducted high volume outbound calls in order to engage a wide variety of external applicants for the interview process, for seasonal positions. • Clearly, enthusiastically, and diligently presented job tasks and responsibilities, as well as company information, compensation, and benefits, while carefully assessing whether the applicant had the qualifications and skills to move forward in the interview process. • Scheduled interview with the proper hiring managers, while also following up to collect interview feedback and thoughts on whether to extend an offer to the candidate or a rejection. • Maintain the latest trends in recruiting, and maintaining the best practices. • Ensured that all of the screening, hiring, and selection process are in accordance to employment laws. Show less

• Senior Human Resources Coordinator / Seasonal Recruiter

  • Sep 2021 - Jul 2022

  Assisted with on average 20 new hires per week, and assisted them in adapting and embracing Sea Island's organizational culture, as well as provided the necessary tools to allow them to succeed within the organization. • E - Verified new hires, and re-hires, through the use of the I-9 Government document, to ensure that they had authorization to work in the United States of America. • Articulated instructional emails to new hires, with information about the organization, as well as their specific positions, dress code, and company policy. • Collected and prepared the new hires's paperwork for processing, which included items such as job offers, job descriptions, vehicle information, vaccine information, and contact information. • Performed a company wide Open Jobs Report on a weekly basis, displaying all of the available jobs across the resort, with the use of proficient my excel skills. • Created the structure to facilitate the Open Jobs Report accurately and thoroughly, through by means of an excel pivot table, to display over 370 jobs per week. • Posted available open jobs on the organization's job board, internally and externally, as well as across of vast array of online job boards, to ensure that these positions were advertised, and available to potential candidates. • Maintained and updated the Open Jobs spreadsheet for four recruiters in Microsoft Teams. • Added New Hires onto the organization's Payroll. • Added and assisted new hires, with their on boarding pieces. • Maintained all of Sea Island Resort's DOT (Department of Transportation) drives, which included, keeping their certifications up to date. • Communicated on a month basis with Transportation Safety Services, to ensure that employees that were DOT, maintained a valid driver's license. • Scheduled all Department Of Transportation Drivers for their DOT Physicals and their Drug Screens • Answered and assisted to all Human Resources inquires and requested, that were internal and external Show less



Southeast Georgia Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • Jun 2019 - Sep 2021

  •Coordinated, and evaluated the system of the process for issuing patients credits and overpayments for all of clinics, that are owned by Southeast Georgia Health System, under Southeast Georgia Physician Associates. • Managing self-pay patient credits, and ensured that patients were receiving refunds in a timely manner, and that their accounts stayed balanced. • Assisted in the organization and issuing of insurance refunds for patients, and ensured that major insurance carries, such as Blue Cross Blue Shield, were receiving the refunds that were being requested. • Worked in identify and implementing cost savings initiatives for the patients, through making sure that the patient is aware of their available credits on their various encounters, and to inform them, that these credits can be transferred to other outstanding balances, or refunded. • Evaluated Patient Financial Services' refunds processes by assignment, through maintaining low AP balances, to enhance operational efficiency, staff utilization, and performance of the department to provide revenue recovery functions, on behalf of the Health System. Researched, evaluates and recommends new technology, services, and Cerner functions, for process improvement in the refunds department. • Provided statistical data for analyzing the revenue cycle and trends for self pay reimbursement, through the use of weekly reports. Show less

• Administrative Assistant

  • Dec 2019 - Jul 2020

  •Worked as administrative assistant, to deliver information to billers from the public, physicians, attorneys, industry, health system management, and the appropriate outside agencies to determine process and procedure changes, to which the biller should have been informed of, to enhance operations and to resolve customer service satisfaction issues to meet the needs of the patient, the provider, and management. • Completed basic office administrative tasks, such as filing, faxing, documenting, and receiving phone calls. Also, maintained all required records, reports, and other documents as required • Acted as a liaison between the Administrative Team and employee staff, while being the administrative assistant. • Performed Chapter 7 and Chapter 13 bankruptcy cases for patients. • Managed specialized tasks as described in the policies and procedures, that are set by the department, which includes working reports in an efficient and timely manner, while also maintaining the respect and confidentiality of the patient's account. • Addressed complaints regarding business office functions and worked with administration to resolve them in a timely manner.• Maintained and manages the supply/inventory program for the business office to ensure adequate supplies for each area, and maintained these supplies based on normal statistics of office usage, on a monthly basis. Show less



Southeast Georgia Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Intern

  • Dec 2016 - Jan 2017

  • Completed basic administrative office tasks, in a formal and timely manner, to ensure that the department was operating at maximum efficiency, as well as showed excellent organizational skills. • Assisted in identifying, organizing, and recommending recruiting activities to be prepared ahead of schedule. • Helped with the on-boarding of new recruits, screening and referring qualified applicants to the appropriate recruiter. • Providing assistance in preparing file folders, containing information related to orientation, and designed for these new team members, to help them integrate with the organization and to help them understand their responsibilities. • Worked under the Benefits Administrator to help scan and file document folders. • Operated a fax machine, to make certain important documents were sent and received, to ensure reliability between various departments. • Effectively communicated with candidates about the team member package relating to Orientation. • Answered phone calls to assist patients with questions, to provide the best possible solution. •Performed all other duties as they were assigned. • Made certain all steps of the pre-selection screening process were completed the day before a new hire had an appointment. • Ensured that the qualified applicants/new hires were given and explained a code of ethics booklet that was accordance with Healthcare policies and practice. • In order to promote employment opportunities, for potential applicants, I ensured that they we're aware of recruiting events for the health system, and encouraged them to apply online. Show less



Southeast Georgia Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Volunteer

  • Jun 2009 - Aug 2013

  Operated a Point of Sales System, assisting in money management, to ensure proper cash flow throughout the Gift Shop department, and experienced with handling transactions. • Greeted patients, showing hospitality, when working in Guest Services at Southeast Georgia Health System, and also answered questions to provide the best patient and customer care service. • Showed superior hospitality management skills when working throughout all departments at Southeast Georgia Health System. • Assisted by ordering inventory, to determine the specific amount of merchandise to be bought to satisfy customer needs. Show less