Sophia Nguyen

Customer Service Representative at SimiCart
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Contact Information
us****@****om
(386) 825-5501
Location
Vietnam, VN

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Experience

  • SimiCart
    • Vietnam
    • IT Services and IT Consulting
    • Customer Service Representative
      • Apr 2019 - Present

      - Assist customers/leads over the phone, email, live chat, and other channels- Research the businesses' products and services and consult the suitable solution.- Develop a trusted adviser and a long-term relationship with customers

  • Serenity Dental Clinic
    • Türkiye
    • Medical Practices
    • Customer Service Consultant
      • Mar 2017 - Mar 2019

      * Support dentist in finalizing dental treatment plan after examination, explaining treatment plan for client.* Take care of clients before, during and after treatment at clinic thoroughly:- Consultation and support client in arranging suitable time and dentist for client before and during procedure.- Provide required documents for client (for insurance, continuing treatment plan in their country,...)

Education

  • National Economics University (Vietnam)
    -

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