Sophia Lucero

Financial Aid Representative at Arizona College
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Experience

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Financial Aid Representative
      • Jul 2016 - Present

    • United States
    • Education Management
    • 1 - 100 Employee
    • Financial Aid Administrator
      • Mar 2015 - Jun 2016

      Assist future and existing students with the FAFSA, Master Promissory Note, Entrance, Exit, Verification process and the private loan application as needed Run weekly attendance reports to determine when students are ready for repack and nearing graduation Closely monitor the student’s ledger to ensure timely receipt of funds Update enrollment status with NSLDS Assist future and existing students with the FAFSA, Master Promissory Note, Entrance, Exit, Verification process and the private loan application as needed Run weekly attendance reports to determine when students are ready for repack and nearing graduation Closely monitor the student’s ledger to ensure timely receipt of funds Update enrollment status with NSLDS

  • Brookline College - Phoenix
    • Phoenix, Arizona Area
    • Financial Aid Manager
      • Feb 2014 - Jan 2015

      Provided ongoing mentoring and training to staff to develop and cultivate team Set goals for staff and coach individual performance Oversaw process whereby financial staff meets with potential and current students to apply for and secure financial aid to cover their educational expenses Worked closely with admissions to ensure monthly enrollment goals were attained through effective packaging processes Ensured that all reporting is accurate and timely Monitored cash flow and collection efforts to ensure campus was meeting collections (both cash and aid) goals Managed and audited reports that aid the completion of pending financial aid files Hired and trained new Financial Aid Administrators Ensured quality and compliance was being adhered to on behalf of the Financial Aid Administrators Processed timekeeping for the team

  • Brookline College Phoenix. Tempe, Corporate
    • Phoenix, Arizona, United States
    • Financial Aid Administrator
      • Apr 2013 - Feb 2014

      Provided outstanding customer service and assistance to all current and prospective students while assisting in determining educational funding options Assisted in answering financial aid questions for prospective, new, and current students Audited files to ensure all documents are included and completed accurately Ran multiple reports to maintain accuracy and timely receipt of funds Re-audited file for all changes and re-process aid for each new academic year Administrative tasks such as email, filing, report generation, and creation and maintenance of spreadsheets completed in a timely manner

Education

  • Brookline College-Phoenix
    Business Administration and Management, General

Community

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