Experience

DGCS Security Group

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Mobile Patrol Officer

  • Aug 2022 - Present

  • To provide an effective deterrent against Fire, Flood, Theft, Vandalism & Unauthorised entry • Rapid alarm response • Lock/Unlock and Alarm Response Services for our customers • To patrol all designated areas monitoring activity • Investigating/reporting anything suspicious. • To provide an effective deterrent against Fire, Flood, Theft, Vandalism & Unauthorised entry • Rapid alarm response • Lock/Unlock and Alarm Response Services for our customers • To patrol all designated areas monitoring activity • Investigating/reporting anything suspicious.



Baileys Security

• Basingstoke, England, United Kingdom

• Door Supervisor

  • Aug 2022 - Present

  • Manage crowds and queues • Make sure people keep to the dress code • Patrol inside and outside the venue • Watch people's behaviour and deal with conflict • Physically intervene and escort people out of the venue, if necessary • Co-operate with police, first aiders and management • Manage crowds and queues • Make sure people keep to the dress code • Patrol inside and outside the venue • Watch people's behaviour and deal with conflict • Physically intervene and escort people out of the venue, if necessary • Co-operate with police, first aiders and management



Sophia Darr Fitness

• Basingstoke, Hampshire

• Certified Personal Trainer

  • Oct 2017 - Aug 2022

  Personal Trainer and Exercise Class Instructor for Spin, HIIT & Kettlebells Personal Trainer and Exercise Class Instructor for Spin, HIIT & Kettlebells



Hampshire Court Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Personal Trainer and Gym Instructor

  • May 2021 - Jun 2022

  • Greet and welcome members, and up-sell where possible • Provide advice and support in relation to Health and Fitness, Gym Inductions and Programmes • Flexibility to work in other areas as and when required (reception, tennis court bookings, retail, food & beverage, general enquiries, memberships, maintenance, spa & leisure) • Up to date with all health & safety and all related regulations • Effective management and operation of the gym and reception area • Greet and welcome members, and up-sell where possible • Provide advice and support in relation to Health and Fitness, Gym Inductions and Programmes • Flexibility to work in other areas as and when required (reception, tennis court bookings, retail, food & beverage, general enquiries, memberships, maintenance, spa & leisure) • Up to date with all health & safety and all related regulations • Effective management and operation of the gym and reception area



Woodlands Gym at The Hurst Leisure Centre

• Tadley

• Gym Instructor & Receptionist

  • Oct 2017 - Aug 2021

  • Act as main contact point for customers communicating face to face and over the telephone • Organisation of Studio Timetable, including the use of email and internet • Holding an up-to-date knowledge of the whole programme of services offered relaying information and assisting with queries and bookings in order to provide a complete service • Collect, receipt and record all monies taken in order to ensure a well run financial system • To ensure all activities comply with the Council’s Health, Safety and Welfare Policy Statement, the Health and Safety at Work act 1974 • Monitor the misuse of equipment • Ensure the gym is clean and free of health and safety hazards • Deliver exercise classes and workshops Show less



Basingstoke Sports Trust

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Group Fitness Instructor

  • Aug 2018 - Dec 2019

  Instructor of various exercise classes. Instructor of various exercise classes.



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Group Fitness Instructor

  • Sep 2018 - Oct 2019

  Instructor of Spin Instructor of Spin



Microfocus

• Bracknell, Berkshire

• Partner Representative (Help Desk IT Support)

  • Mar 2012 - Feb 2017

  • Provide first level contact and problem resolution for all users • Resolve user-reported problems as expertise permits using available tools, and following procedures and policies for the handling of support cases • Courteously obtain and convey concise problem information for external and internal service personnel • Escalate problems as appropriate • Demonstrate consistently good customer service skills • Provide accurate and timely logging of problems and resolution for problems in the Issue Reporting Tool • Develop troubleshooting skills by using effective investigating methods • Act as a liaison between customers and internal support staff to assure accurate problem interpretation as needed • Maintain communications with customers (Globally) during the problem resolution process • Compete projects as assigned Show less



Novell UK Ltd

• Bracknell

• Marketing Assistant

  • Oct 2008 - Feb 2012

  • Event Management - communicating with organisers on all logistics for events including artwork & stand preparation, packing & arranging deliverers, attending and manning the stand • Manage the stock of giveaways, collateral & banners • Design and distribution of the marketing Newsletters • Customer Case Stories / Success Stories • Management of budget/invoice spreadsheets • Raise Purchase Orders and forward onto suppliers. • Create HTML's to advertise campaigns / training / webinars etc. • Set up registration site for customers to register for campaigns / webinars / training. • Manage online events calendar • Process expenses for the Director of EMEA Marketing. Show less



Pfizer

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Technical Administrator

  • Jun 2007 - Aug 2008

  • Create & complete proformas • Liaise and route laboratory reports to other Wyeth worldwide affiliate contacts • Handling and preparation of complaint samples ready for Coordinator and Analyst investigation • Book employees on training courses events and ensure all documentation/training rooms are available on behalf of the trainer • Provided administrative support including inspection management, presenting reports, budgets, audits and liaise with laboratory analysts • Generate, distribute and archive training documentation and maintain spreadsheet matrix. Show less