Sophia Alfred
Licensed Massage Therapist at Dreamclinic Massage- Claim this Profile
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Bio
Jamil Akram
It has been great working with Sophia! Not only was Sophia my mentor while I ramped up in the testing department, she soon became the Account Manager for our clients at Bluefire Productions. This was due, in part, to her deep understanding of our products as well as a strong orientation for fostering client relationships. Sophia is a natural leader and works extremely well under pressure. Sophia has a natural knack for balancing all of her priorities and delivers every time. She has worked very well with all facets of our company as well as independently, owning major projects that helped us see success. I would highly recommend Sophia for any interest she pursues. She will, without a doubt, be an asset to any team she works with.
Kathy Alley
I had the pleasure of working with Sophia at Bluefire Productions where she and I interfaced during both her roles -- Mobile Test Lead and Account Manager. Sophia is smart, ingenious, a people person, and knows her stuff. As a PM at Bluefire I always knew my product was in good hands, whether being tested or customized and released to a customer. I hope to work with Sophia again!
Jamil Akram
It has been great working with Sophia! Not only was Sophia my mentor while I ramped up in the testing department, she soon became the Account Manager for our clients at Bluefire Productions. This was due, in part, to her deep understanding of our products as well as a strong orientation for fostering client relationships. Sophia is a natural leader and works extremely well under pressure. Sophia has a natural knack for balancing all of her priorities and delivers every time. She has worked very well with all facets of our company as well as independently, owning major projects that helped us see success. I would highly recommend Sophia for any interest she pursues. She will, without a doubt, be an asset to any team she works with.
Kathy Alley
I had the pleasure of working with Sophia at Bluefire Productions where she and I interfaced during both her roles -- Mobile Test Lead and Account Manager. Sophia is smart, ingenious, a people person, and knows her stuff. As a PM at Bluefire I always knew my product was in good hands, whether being tested or customized and released to a customer. I hope to work with Sophia again!
Jamil Akram
It has been great working with Sophia! Not only was Sophia my mentor while I ramped up in the testing department, she soon became the Account Manager for our clients at Bluefire Productions. This was due, in part, to her deep understanding of our products as well as a strong orientation for fostering client relationships. Sophia is a natural leader and works extremely well under pressure. Sophia has a natural knack for balancing all of her priorities and delivers every time. She has worked very well with all facets of our company as well as independently, owning major projects that helped us see success. I would highly recommend Sophia for any interest she pursues. She will, without a doubt, be an asset to any team she works with.
Kathy Alley
I had the pleasure of working with Sophia at Bluefire Productions where she and I interfaced during both her roles -- Mobile Test Lead and Account Manager. Sophia is smart, ingenious, a people person, and knows her stuff. As a PM at Bluefire I always knew my product was in good hands, whether being tested or customized and released to a customer. I hope to work with Sophia again!
Jamil Akram
It has been great working with Sophia! Not only was Sophia my mentor while I ramped up in the testing department, she soon became the Account Manager for our clients at Bluefire Productions. This was due, in part, to her deep understanding of our products as well as a strong orientation for fostering client relationships. Sophia is a natural leader and works extremely well under pressure. Sophia has a natural knack for balancing all of her priorities and delivers every time. She has worked very well with all facets of our company as well as independently, owning major projects that helped us see success. I would highly recommend Sophia for any interest she pursues. She will, without a doubt, be an asset to any team she works with.
Kathy Alley
I had the pleasure of working with Sophia at Bluefire Productions where she and I interfaced during both her roles -- Mobile Test Lead and Account Manager. Sophia is smart, ingenious, a people person, and knows her stuff. As a PM at Bluefire I always knew my product was in good hands, whether being tested or customized and released to a customer. I hope to work with Sophia again!
Experience
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Dreamclinic Massage
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Licensed Massage Therapist
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Apr 2021 - Present
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La Vida Massage
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Seattle, Washington, United States
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Licensed Massage Therapist
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Dec 2019 - Present
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Elements Massage
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Licensed Massage Therapist
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Jan 2018 - Nov 2019
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Bluefire Productions
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United States
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Software Development
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1 - 100 Employee
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Account Manager
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Dec 2014 - Aug 2016
- Lead point of contact for all application development and support issues for white label customers.- Building and maintaining strong, long-lasting relationships with key customer contacts, stakeholders, and executive sponsors.- Ensuring the timely and successful delivery of white label applications, taking in to account changing customer needs, resource availability, and competing development priorities. - Onboarding new white label customers to introduce them to the application development process, clarify their deliverables, and coordinate shared expectations on the features and schedule for their applications.- Driving the timely submission of required customer assets—reviewing and approving assets as they are submitted, driving the submission of missing and/or incomplete assets as necessary.- Creating and updating all internal project definition and progress tracking tools, including (but not limited to) Partner Information Pages and relevant Trello boards.- Using various tools such as iTunes Connect, Google Play Developer Console, GitHub, SourceTree, Atom, Box, Fogbugz, Trello and others to communicate and deliver products in the most effective manner.- Communicating clearly the progress of each active application development initiative to external and internal stakeholders.- Forecasting and tracking app development schedules, adjusting and communicating schedule changes to external and internal stakeholders as required.- Fielding and managing critical app development issues as they arise, escalating as appropriate.- Managing communications with and requests to Adobe for all necessary certificates, Vendor ID activations/cancelations, etc.- Managing white label application development support materials, ensuring their accuracy and clarity.- Managing white label application updates, working with Bluefire management team to set the timing and prioritization of updates, and working with current licensees to schedule and deliver updates. Show less
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QA Lead
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Sep 2014 - Dec 2014
- Communication, troubleshooting and strategical planning with development engineers, project managers and business partners during the process of building, testing and releasing high quality white label eReader applications on iOS, Windows and Android.- Assigning tasks to QA team members to best suit deadlines of scheduled tasks like test passes, technical support and troubleshooting of reported issues using tools like Eclipse, Visual Studio, Notepad++ and command line interface.- Communicating with CTO and project managers to maintain the most profitable testing and production schedule for code check-ins, code merges and release candidates while using various tools like Box, Trello, Fogbugz, Testflight, Jenkins and GitHub.- Providing progress reports of QA tasks and projects via e-mail also in stand-up and triage meetings.- Updating and maintaining test scripts to be in optimal shape for most efficient execution and thorough analysis of applications tested.- Communicating and interacting with QA team members to create a work environment that provides clear communication, effectiveness as a team, recognizing opportunities to learn new skills as well as applying known skills with the most proficiency of production and quality.- Training QA team members on processes, schedules, implementation of test tools and testing methodologies. Show less
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Software Testing Engineer
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Dec 2012 - Sep 2014
- Unit, End-to-End, Security, Functional, Interrupt, Ad Hoc, User Interface, Locale, Certification Testing, etc., performed on White Label applications for Android and iOS hand held devices.- Testing with ePUB, PDF and ACSM files.- Defect logging, review and regression.- QA of graphical assets and strings required for building of native White Label applications. - Communication with developers, Project Managers, Business Partners, Test Leads, Technical Writers and participation in stand-up and Onboarding meetings.- Replying to user questions via support e-mail.- Review of technical documents before finalization.- Interviewing of candidates for junior Quality Assurance positions Show less
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iSoftStone
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Network Engineer
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Aug 2011 - Oct 2012
-Review of requirements for the product and service specifications managed by it. Creation, execution of a wide range of test cases that were executed manually but also, by unit and in automated suites. -Defect logging, review and regression. -Communicating with developers, Project Managers, Test Leads, Business Analysts, Technical writers and daily participation in customer facing Triage calls. -Used various methodologies of testing such as black box, manual, automated, unit, System Integration Testing (SIT), End To End, Regression, Security, Boundary and Ad hoc. -Applying SoapUI Pro functional testing tool for manual and automation testing -Participated in creation of automated suites (SoapUI Pro) -Implementation of Application Programming Interface (API) using, Restful, XML, HTML, JSON, Cloud Services technologies -Assisted and mentored coworkers in debugging automated scripts (SoapUI Pro) and trained team mates with testing tools and basics of testing Show less
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Enumerator
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May 2010 - Apr 2011
-Using provided maps in order to locate addresses of participants -Completing questionnaires with participants in a quality and prompt manner -Dealing in a professional manner with hostile or skeptical participants -Turning in questionnaires in a timely manner -Using provided maps in order to locate addresses of participants -Completing questionnaires with participants in a quality and prompt manner -Dealing in a professional manner with hostile or skeptical participants -Turning in questionnaires in a timely manner
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Education
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2016 - 2017
Cortiva Institute of Massage - South Lake Union
Certificate, Massage Therapy -
2011 - 2011
QA 101 iSoftStone
Certificate, QA Testing
Community
