Sophia Christoforakis
Project Leader: Measurement System for Physician Quality Improvement at BC Patient Safety & Quality Council- Claim this Profile
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Greek Native or bilingual proficiency
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English Full professional proficiency
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Afrikaans Full professional proficiency
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French Elementary proficiency
Topline Score
Bio
Diana Kemp
Sophia is a hardworking and conscientious professional. She is detail oriented and an excellent team player. Her focus is on the client and she is a pleasure to work with. I highly recommend Sophia.
Penny Kwasny
I had the opportunity to work with Sophia in the area of patient safety. Her knowledge of our incident reporting system was comprehensive. This along with her responsiveness to my requests was very helpful in addressing the needs in our area.
Diana Kemp
Sophia is a hardworking and conscientious professional. She is detail oriented and an excellent team player. Her focus is on the client and she is a pleasure to work with. I highly recommend Sophia.
Penny Kwasny
I had the opportunity to work with Sophia in the area of patient safety. Her knowledge of our incident reporting system was comprehensive. This along with her responsiveness to my requests was very helpful in addressing the needs in our area.
Diana Kemp
Sophia is a hardworking and conscientious professional. She is detail oriented and an excellent team player. Her focus is on the client and she is a pleasure to work with. I highly recommend Sophia.
Penny Kwasny
I had the opportunity to work with Sophia in the area of patient safety. Her knowledge of our incident reporting system was comprehensive. This along with her responsiveness to my requests was very helpful in addressing the needs in our area.
Diana Kemp
Sophia is a hardworking and conscientious professional. She is detail oriented and an excellent team player. Her focus is on the client and she is a pleasure to work with. I highly recommend Sophia.
Penny Kwasny
I had the opportunity to work with Sophia in the area of patient safety. Her knowledge of our incident reporting system was comprehensive. This along with her responsiveness to my requests was very helpful in addressing the needs in our area.
Credentials
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Lean Six Sigma Master Black Belt
University of Toronto School of Continuing StudiesApr, 2022- Nov, 2024 -
Prosci Change Management
Prosci
Experience
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Health Quality BC
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Canada
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Hospitals and Health Care
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1 - 100 Employee
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Project Leader: Measurement System for Physician Quality Improvement
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Feb 2022 - Present
Leads all facets of project management with regard to the the development of a system of measurements to support physician services in British Columbia. Leads all facets of project management with regard to the the development of a system of measurements to support physician services in British Columbia.
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Dimitra Consulting Ltd.
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Canada
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Business Consulting and Services
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Principal & Founder
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Sep 2006 - Present
Dimitra Consulting regulates operations by offering quality consulting services and on-site quality management workshops. Established by Sophia in South Africa, the company initially provided monitoring and evaluation services to the South African land reform sector, and later branched into providing quality assurance services to other sectors. Key evaluations conducted: • Evaluation of the Nelson Mandela Children’s Fund Disability Program, for Elma Philanthropies, New York. • Baseline Study for the Linking Land project on farming communities in Limpopo, for the United Nations body, CARE: Southern Africa and Lesotho. Sophia is a member of Canadian Evaluation Society and founding member of the South African Monitoring and Evaluation Association. Show less
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College of Chiropractors of BC
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Vancouver, British Columbia, Canada
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Director of Quality Assurance
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Oct 2019 - Sep 2021
Created and managed quality assurance programs that ensured chiropractors obtained and enhanced competencies required to provide a high standard of patient care. To that effect, an online competency assessment and continuing education planning application as researched, designed, and successfully created. Created and managed quality assurance programs that ensured chiropractors obtained and enhanced competencies required to provide a high standard of patient care. To that effect, an online competency assessment and continuing education planning application as researched, designed, and successfully created.
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Alberta Health Services
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Canada
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Hospitals and Health Care
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700 & Above Employee
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Manager- Clinical Quality Improvement
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Mar 2018 - Sep 2019
Overhauled and strengthened the quality improvement support services offered in the Central Zone. Lead a multidisciplinary team of quality consultants and specialists in a complex environment. Directed change in a complex environment through decision-making and coaching. Managed human, financial and physical resources within an operating environment. Overhauled and strengthened the quality improvement support services offered in the Central Zone. Lead a multidisciplinary team of quality consultants and specialists in a complex environment. Directed change in a complex environment through decision-making and coaching. Managed human, financial and physical resources within an operating environment.
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Fraser Health Authority
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Canada
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Hospitals and Health Care
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700 & Above Employee
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Project Leader, Residential Care and Assisted Living
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Sep 2015 - Mar 2018
Provided leadership in the overseeing of development, implementation, and coordination of specialized regional quality improvement projects. Assisted Fraser Health in responding to provincial directives and strategic initiatives by implementing changes to the Fraser Health Residential Services delivery system where necessary. Lead the regional polypharmacy reduction and InterRAI coding improvement projects that both resulted in significant quality improvement practices. Polypharmacy was reduced by 27% and InterRAI coding errors reduced to zero at pilot sites. Show less
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Alberta Health Services
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Canada
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Hospitals and Health Care
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700 & Above Employee
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Senior Knowledge Management Consultant for the Surgery and Emergency Strategic Clinical Networks,
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Apr 2013 - Sep 2015
Provided direct support and expert council to both the Surgery and Emergency Strategic Clinical Networks on all aspects of developing a quality and knowledge culture. Identified innovative solutions for effective quality and healthcare improvement and knowledge management. Provided focused leadership to ensure network activities were delivered within scope and with quality across the organization.
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Patient Safety Reporting and Analysis Leader
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Oct 2011 - Apr 2013
Managed and supported a provincial adverse event reporting system known as the Reporting and Learning System for Patient Safety (RLS). Fostered increased stakeholder involvement, and lead process or systemic improvements. Responsible for the analysis, investigation and use of RLS data with the goal of increasing patient safety through organizational strategy and shared learning. Managed a team of analysts and administrators that were responsible for coding, data extraction and system maintenance. Show less
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Research and Evaluation Officer
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Jun 2009 - Sep 2011
Responsible for the planning and execution of up to ten major evaluations of clinical and clinical support areas at any given time. This involved designing the evaluations, creating and managing teams that worked on and reviewed the steps and findings of these evaluations. Specialized in providing process, program and problem elucidation evaluations of emergency services. Key evaluations conducted:• Assessment of triage scoring for the Red Deer Regional Hospital Emergency Department, Alberta Health Services.• LPN work scope reassignment evaluation, for the Red Deer Regional Hospital Emergency Department, Alberta Health Services. Show less
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Department of Land Affairs
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Pretoria Area, South Africa
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Director : Monitoring and Evaluation
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2003 - 2006
Evaluated land reform programs both on a qualitative and quantitative level. Successfully managed a 22-person research division. Planned and executed over 15 major evaluations. Key evaluation conducted: • Quality of Life Survey 2005. Large-scale quantitative impact evaluation of the land reform programs that involved administering close to 2,500 household face-to-face 3-hour questionnaires. Evaluated land reform programs both on a qualitative and quantitative level. Successfully managed a 22-person research division. Planned and executed over 15 major evaluations. Key evaluation conducted: • Quality of Life Survey 2005. Large-scale quantitative impact evaluation of the land reform programs that involved administering close to 2,500 household face-to-face 3-hour questionnaires.
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Eurognosi-EuroL@b Halandri
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E-Learning Providers
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1 - 100 Employee
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Co-owner and Manager
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2000 - 2003
Directed and ensured the financial viability of a 200-student computer training school. This involved managing staff, administering school curriculum, and liaising with clients. Directed and ensured the financial viability of a 200-student computer training school. This involved managing staff, administering school curriculum, and liaising with clients.
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Department of Land Affairs
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Government Relations
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100 - 200 Employee
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Principal Planner – Land Restitution
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1997 - 2000
• Negotiated the settlement of land restitution claims on behalf of the State. • Valued and acquired land and property on behalf of the State. • Planned the settlement and use of the restituted property. • Negotiated the settlement of land restitution claims on behalf of the State. • Valued and acquired land and property on behalf of the State. • Planned the settlement and use of the restituted property.
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Independent Online
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Online Audio and Video Media
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1 - 100 Employee
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Journalist
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1996 - 1997
• Provided daily coverage of local events. • Wrote agricultural feature stories. • Provided daily coverage of local events. • Wrote agricultural feature stories.
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Al-Ahram Weekly
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Cairo, Egypt
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Journalist
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1995 - 1996
Wrote feature stories for the English language edition of a leading Egyptian newspaper. Wrote feature stories for the English language edition of a leading Egyptian newspaper.
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Education
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2013 - 2018
Royal Roads University and the University of Alberta
MBA - Master of Arts in Interdisciplinary Studies -
2011 - 2012
University of Alberta
Fundamentals of Public Health - PHS 505 - School of Public Health, A -
2003 - 2004
University of the Witwatersrand
Postgraduate Honours degree, Social Anthopology -
1989 - 1994
University of the Witwatersrand
Bachelor of Arts with majors in African Politics, Industrial Sociology, and Fine Arts -
1977 - 1988
Saheti School
Community
