Sophia Ng

After school tutor at JEI Learning Centers, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Queens, New York, United States, US
Languages
  • English Full professional proficiency
  • Cantonese Limited working proficiency

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Bio

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Credentials

  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Apr, 2023
    - Nov, 2024

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • After school tutor
      • Sep 2022 - Present

      - manages class of 8 students with learning disabilities or special needs - encourages good manners, learning habits from students - manages class of 8 students with learning disabilities or special needs - encourages good manners, learning habits from students

    • United States
    • Civic and Social Organizations
    • Teacher Assistant
      • May 2022 - Sep 2022

      - Assists teacher in supervision and discipline of 3k and 4k students, as well as students that are 5-10 years old - Engages with many students with special needs - Ensures that students get first aid care when needed - communicates with students to learn about them - Assists teacher in supervision and discipline of 3k and 4k students, as well as students that are 5-10 years old - Engages with many students with special needs - Ensures that students get first aid care when needed - communicates with students to learn about them

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • English Tutor
      • Jan 2022 - Jun 2022

      - Tutored English to a student with ADHD - Kept the material engaging to the student while educating at the same time - Tutored English to a student with ADHD - Kept the material engaging to the student while educating at the same time

    • United States
    • Political Organization
    • 1 - 100 Employee
    • After School Teacher
      • Sep 2019 - Mar 2020

      - Disciplined 20 students daily - created programs and activities to educate and to generate a larger attendance of students - fostered good moral and ethical values - Disciplined 20 students daily - created programs and activities to educate and to generate a larger attendance of students - fostered good moral and ethical values

    • United States
    • Retail
    • 1 - 100 Employee
    • Inventory and Pricing Associate
      • May 2019 - Aug 2019

      - Managed 8-20 boxes from deliveries, 3 times weekly - logged all inventory in excel spreadsheets - ensured that some customers were regulars by rapport - communicated with inventory manager daily about operations, completed daily report - Managed 8-20 boxes from deliveries, 3 times weekly - logged all inventory in excel spreadsheets - ensured that some customers were regulars by rapport - communicated with inventory manager daily about operations, completed daily report

    • United States
    • Graphic Design
    • Messenger
      • Mar 2018 - Feb 2019

      • Provide on demand art sample deliveries to multiple clients per day in a professional and timely manner; responsible to maintain good customer relationship with the clients and provide commentaries to the team regarding production edits • Assist Comp work artists on providing raw materials for WIP products and printing 3D products utilizing 3D printers • Responsible for most administrative activities in the office including office cleaning & supplies restock • Provide on demand art sample deliveries to multiple clients per day in a professional and timely manner; responsible to maintain good customer relationship with the clients and provide commentaries to the team regarding production edits • Assist Comp work artists on providing raw materials for WIP products and printing 3D products utilizing 3D printers • Responsible for most administrative activities in the office including office cleaning & supplies restock

  • David J Louie Inc
    • New York, NY
    • Commercial Lines Agent/Data Entry
      • Nov 2017 - Jan 2018

      Processed 40 emails from insurance policies from 25 companies Knowledge of filing exclusions, renewal policies, inspections, return mail, cancellations, new policies, and endorsements Assisted with updating the company's website via WordPress Processed 40 emails from insurance policies from 25 companies Knowledge of filing exclusions, renewal policies, inspections, return mail, cancellations, new policies, and endorsements Assisted with updating the company's website via WordPress

    • Recreational Aide
      • Oct 2017 - Oct 2017

  • Tonymoly Co Ltd
    • New York, NY
    • Sales Associate
      • Feb 2017 - Feb 2017

  • Brookstone
    • New York, NY
    • Sales Associate
      • Oct 2016 - Oct 2016

    • South Korea
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Stock Manager
      • Jun 2016 - Sep 2016

      • Organized and transported boxes of products and maintained inventory logs• Set up testers whenever necessary and cataloged them• Coordinated with managers in deliveries by checking off all inventory in the lists• Supervised staff in manager’s absence

    • Sales Associate
      • Apr 2016 - Jun 2016

      • Communicated with customers over popular product trends to boost store profit and brand loyalty• Promoted products and assisted customers to determine product compatibility

    • Higher Education
    • 700 & Above Employee
    • Bookseller
      • Jan 2016 - Feb 2016

      • Attended to student, faculty, and customer inquires and transactions of Barnes & Noble stock • Assessed, located and processed full store inventory, including textbooks, college apparel, and school supplies • Ensured complete inventory stock and workspace tidiness • Attended to student, faculty, and customer inquires and transactions of Barnes & Noble stock • Assessed, located and processed full store inventory, including textbooks, college apparel, and school supplies • Ensured complete inventory stock and workspace tidiness

    • United States
    • Retail
    • 700 & Above Employee
    • Barista/Cashier
      • Oct 2015 - Jan 2016

      • Promptly attended to customers from transaction to packaging of merchandise to assure guest satisfaction • Upsold products and additional services at checkout, including memberships and order sizes, increasing daily store and café revenue • Counted daily till to insure and safeguard accurate register funds at the start and end of each shift • Expedited customer food and drink requests prior to register to allow for continuous order flow • Promptly attended to customers from transaction to packaging of merchandise to assure guest satisfaction • Upsold products and additional services at checkout, including memberships and order sizes, increasing daily store and café revenue • Counted daily till to insure and safeguard accurate register funds at the start and end of each shift • Expedited customer food and drink requests prior to register to allow for continuous order flow

    • 1 - 100 Employee
    • Cashier/Food prep
      • Jul 2014 - Sep 2014

      • Managed and accounted for daily register and concession inventories to ensure efficient flow of workspace • Provided exceptional guest service by expediting customer orders throughout duration of games • Practiced safe food preparation procedures, including accommodating customer allergies • Developed and reinforced great interpersonal skills and maintained professionalism • Managed and accounted for daily register and concession inventories to ensure efficient flow of workspace • Provided exceptional guest service by expediting customer orders throughout duration of games • Practiced safe food preparation procedures, including accommodating customer allergies • Developed and reinforced great interpersonal skills and maintained professionalism

    • United States
    • Higher Education
    • 700 & Above Employee
    • Library Assistant
      • Jul 2011 - Aug 2012

      • Provided customer service to campus students by referencing book call numbers • Organized library resources and materials by designated categories for ease of access for staff and students • Assisted in various managerial and staff duties, including familiarizing self with inventory management, and minor house-keeping • Provided customer service to campus students by referencing book call numbers • Organized library resources and materials by designated categories for ease of access for staff and students • Assisted in various managerial and staff duties, including familiarizing self with inventory management, and minor house-keeping

Education

  • City University of New York-Herbert H. Lehman College
    Bachelor’s Degree, Sociology
    2010 - 2015

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