Sophia Silva

Graduate Student Assistant at Trulaske College of Business | University of Missouri
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Contact Information
us****@****om
(386) 825-5501
Location
Columbia, Missouri, United States, US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Graduate Student Assistant
      • Aug 2023 - Present

      Providing support to students in Management 3000W to assist them with coursework and academic success. Providing support to students in Management 3000W to assist them with coursework and academic success.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Peer Navigator
      • May 2023 - Present

      Providing academic and mentorship support for students enrolled in the College of Arts and Science at MU.

    • College of Arts and Sciences Student Ambassador
      • May 2021 - May 2023

      Discussed my experience at the University of Missouri and answered relevant questions for prospective Mizzou students from a current student perspective. Represented the College of Arts and Sciences and supported future students transitioning to college. Organized and planned outreach events with other Arts and Science Ambassadors and faculty for future MU students and their families.

    • Campus Dining Student Position
      • Mar 2020 - Jul 2021

      Assisted patrons, took orders, prepared food, and cleaned the kitchen area to provide students with food and beverages on the University of Missouri campus.

    • United States
    • Market Research
    • 1 - 100 Employee
    • Market Research Intern
      • Jan 2023 - Apr 2023

      Researched and analyzed global market trends for Missouri-based companies interested in expanding business operations abroad. Researched and analyzed global market trends for Missouri-based companies interested in expanding business operations abroad.

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Aug 2021 - Dec 2022

      Provided excellent customer service through teamwork with baristas, supervisors, and managers. Ensured smooth flow of facility operations by taking orders, preparing beverages, restocking ingredients, and cleaning. Provided excellent customer service through teamwork with baristas, supervisors, and managers. Ensured smooth flow of facility operations by taking orders, preparing beverages, restocking ingredients, and cleaning.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Unclaimed Property Department Intern
      • Jun 2021 - Jul 2021

      Conducted government and legal research with Accurint software for claimant outreach alongside the Proactive team in the Unclaimed Property Department. Communicated and negotiated with claimants via telephone and mail regarding status of the claims. Approved $1,132,488.60 worth of unclaimed property to rightful owners and heirs under Missouri state law. Conducted government and legal research with Accurint software for claimant outreach alongside the Proactive team in the Unclaimed Property Department. Communicated and negotiated with claimants via telephone and mail regarding status of the claims. Approved $1,132,488.60 worth of unclaimed property to rightful owners and heirs under Missouri state law.

    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Jun 2020 - Jan 2021

      Organized store displays and merchandise to maintain quality standards for a local business. Provided excellent customer service through greeting customers, cashiering, and recommending products. Supported the store manager through organizing, pricing, and restocking inventory on the sales floor. Organized store displays and merchandise to maintain quality standards for a local business. Provided excellent customer service through greeting customers, cashiering, and recommending products. Supported the store manager through organizing, pricing, and restocking inventory on the sales floor.

    • Banking
    • 400 - 500 Employee
    • Innovation Intern
      • Mar 2020 - May 2020

      Participated in an online internship and pitch competition for CommunityAmerica Credit Union and Startland with a diverse group of high school and college students. Participated in an online internship and pitch competition for CommunityAmerica Credit Union and Startland with a diverse group of high school and college students.

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Kaldi's Student Brand Ambassador
      • Oct 2019 - Mar 2020

      Promoted and marketed Kaldi's merchandise, menu items, and beverages on my personal Instagram account to promote Kaldi's Coffee located in the Trulaske College of Business. Promoted and marketed Kaldi's merchandise, menu items, and beverages on my personal Instagram account to promote Kaldi's Coffee located in the Trulaske College of Business.

    • United States
    • Retail
    • 700 & Above Employee
    • Seasonal Associate
      • Dec 2019 - Jan 2020

      Fulfilled online orders for shipping to satisfy customers' online shopping needs. Restocked and categorized inventory to maintain organized store displays for the holiday season. Ensured customer satisfaction with their purchases by cashiering and providing recommendations for seasonal shoppers. Fulfilled online orders for shipping to satisfy customers' online shopping needs. Restocked and categorized inventory to maintain organized store displays for the holiday season. Ensured customer satisfaction with their purchases by cashiering and providing recommendations for seasonal shoppers.

    • United States
    • Restaurants
    • 300 - 400 Employee
    • Barista
      • Jun 2016 - Jun 2019

      Prepared ingredients for baking and food preparation. Displayed excellent customer service through taking orders and preparing menu items to ensure positive customer experiences. Maintained quality standards by cleaning facilities, washing dishes, and restocking ingredients, pre-packaged goods, and merchandise. Prepared ingredients for baking and food preparation. Displayed excellent customer service through taking orders and preparing menu items to ensure positive customer experiences. Maintained quality standards by cleaning facilities, washing dishes, and restocking ingredients, pre-packaged goods, and merchandise.

Education

  • University of Missouri-Columbia
    Master of Arts - MA, Atlantic History and Politics
    2023 - 2024
  • University of Missouri-Columbia
    Bachelor's Degree, Business Administration and Political Science
    2019 - 2023
  • St. Teresa's Academy
    High School Diploma, 3.45/4.0
    2015 - 2019

Community

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