Experience

Call Box

• United States
• Software Development
• 100 - 200 Employee

• Director Healthcare

  • May 2023 - Present

• Sales Manager

  • Dec 2021 - May 2023

• Account Executive

  • Oct 2017 - Dec 2021

  I consult hospitals, physician groups, and dental services organizations to put processes in place to improve patient access, experience, and revenue cycles. The patient experience extends beyond the walls of your practice, so it's just as important to stand out on the phone. Through the Call Box platform I advise hospitals and practices on specific paths to book more appointments, operate more efficiently, and excel on the phone.

• Associate Consultant

  • Jul 2017 - Oct 2017

  Call Box is a marketing analytics and artificial intelligence company that offers SaaS to help clients across a variety of industries "Own the Phone."- Presented to strategy teams and key decision makers at Fortune 500 companies on how to optimize phone processes such as: call routing, marketing efforts, and phone skills- Implemented, trained, and provided the initial in-depth consultation for new accounts. It was my responsibility to ensure that our solution was installed based on the client's specific needs and that they were trained on how to make decisions based on the data that we provided- Worked closely with clients both onsite and remotely to trouble-shoot, re-train, and provide creative phone solutions to help them better manage the phone and grow revenue Show less



Call Box

• United States
• Software Development
• 100 - 200 Employee

• Sales Intern

  • Jun 2016 - Aug 2016

  - Consulted and grew current accounts by successfully communicating value in product upgrades - Aided in expansion to new international markets through partnership growth and development - Generated leads for new business - Engaged clients in meaningful dialogue to identify unstated needs and process gaps - Targeted potential clients and fostered prospect relationships - Consulted and grew current accounts by successfully communicating value in product upgrades - Aided in expansion to new international markets through partnership growth and development - Generated leads for new business - Engaged clients in meaningful dialogue to identify unstated needs and process gaps - Targeted potential clients and fostered prospect relationships



STRIVR

• Brand Ambassador

  • Jan 2016 - May 2016

  - Worked on the launch of the new social media application STRIVR at Elon University. - Pushing brand development and website traffic growth. - Worked on the launch of the new social media application STRIVR at Elon University. - Pushing brand development and website traffic growth.



Mineral

• United States
• Human Resources Services
• 200 - 300 Employee

• Intern

  • May 2014 - Aug 2014

  - Engaged with top levels of the organization to define projects and then executed in a highly self-directed manner - Major projects included: using Audacity software to create webinars, conducting market research, and rebranding company products - Assisted marketing, sales, human resources, and customer service departments - Engaged with top levels of the organization to define projects and then executed in a highly self-directed manner - Major projects included: using Audacity software to create webinars, conducting market research, and rebranding company products - Assisted marketing, sales, human resources, and customer service departments



Lifetime Activities

• United States
• Recreational Facilities
• 1 - 100 Employee

• Coach

  • Feb 2012 - Aug 2013

  Lifetime Tennis works with the Pleasanton Parks Department to develop grass-root tennis skills among community members. - Used tennis expertise and knowledge of other sports to motivate children and create balanced lessons and camp activities - Role required creativity, problem solving, and communication skills to coach students and interface with parents Lifetime Tennis works with the Pleasanton Parks Department to develop grass-root tennis skills among community members. - Used tennis expertise and knowledge of other sports to motivate children and create balanced lessons and camp activities - Role required creativity, problem solving, and communication skills to coach students and interface with parents