Experience

CBRE Cambodia
• Cambodia
• Real Estate
• 1 - 100 Employee
• Assistant Sales Manager

  • May 2023 - Present


URBANLIVING SOLUTIONS

• Cambodia
• Real Estate
• 1 - 100 Employee

• Sales Manager Base In Siemreap

  • Aug 2022 - Present

• Sales Manager Base In Siemreap

  • Aug 2022 - Present



Genrich Investment

• South Africa

• Leasing Manager

  • Feb 2022 - Aug 2022

  • Manage and direct the daily activities of the leasing team in achieving the target goals set by the company. • Ensure through continual training and counselling so that the team provides the highest caliber of service to the potential customers • Make all efforts to keep up to date with the market trends, upcoming property developments, average prices of various freehold areas and maintain appropriate records of the same. • Ensure that the composition of the team is optimized and that all members are performing at peak. • Represent the sales and leasing function’s views and needs in the ongoing development of overall company policy and contribute to the preparation of the annual departmental budget and marketing plan. • Create reward programs and events that will stimulate staff motivation and performance monitor the daily performance of the team, the marketing efforts and to report on the performance of both in relation to achieving the established revenue targets. • Ensure that all members of the leasing force are properly trained and motivated to achieve the company’s revenue targets. • Establish and maintain effective relationships with customer to facilitate business and address any customer complaint. • Review the collections situation to ensure collections are made as per plan and take corrective measures in case of delays. • Lead and motivate staff to improve customer service with clients. • Design and implement strategic plans to reach sales targets. • Cultivate lasting relationships with customers to grow customer loyalty. • Develop and promote weekly, monthly and quarterly sales objectives. • Work with customers to better understand their business needs and goals. • Assess costs, competition, and supply and demand to identify selling prices. • Estimate sales volume and profit. • Establish a sales training program to train new employees. • Meet with sales team to assess company performance. Show less


Urbanland
• Mexico
• Retail Apparel and Fashion
• Senior Client Executive

  • Aug 2021 - Feb 2022

GC Realty Cambodia
• Cambodia
• Real Estate
• 1 - 100 Employee
• Senior Sales Negotiator

  • May 2021 - Aug 2021


Garden City Hotel

• Cambodia
• Hospitality
• 1 - 100 Employee

• Reservation Officer

  • Jul 2016 - May 2021

  - RESERVATION AGENT DUTIES AND RESPONSIBILITIES:1. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.2. Processes reservations from the sales office, other hotel departments, and travel agents.3. Knows the type of rooms available as well as their location and layout.4. Knows the selling status, rates, and benefits of all packages plans.5. Knows the credit policy of the hotel and how to code each reservation.6. Creates and maintains reservation records by date of arrival and alphabetical listing.7. Determines room rates based on the selling tactics of the hotel.8. Prepares letters of confirmation.9. Communicates reservation information to the front desk.10. Processes cancellations and modifications and promptly relays this information to the front desk.11. Understands the hotel's policy on guaranteed reservations and no-shows.12. Processes advance deposits on reservations.13. Tracks future room availabilities on the basis of reservations.14. Helps develop room revenue and occupancy forecasts.15. Prepares expected arrival list for front office use.16. Assists in preregistration activities when appropriate.17. Monitors advances deposit requirements.18. Handles daily correspondence. Responds to inquires and makes reservations as needed.19. Makes sure that files are kept up to date.20. Maintains a clean and neat appearance and work area at all times.21. Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.22. Walk around with the client and ensuring that they secure whatever services they are in need of. Show less

• Sale and Marketing Coordinator

  • May 2017 - Nov 2019

  1 Pre Wedding Photo shooting2 Assisting sales team in doing telemarketing3 Liaise with other companies in joint marketing program; bank, credit card, condominium, shopping mall, etc.4 Coordinating the development of promotional material such as brochures, flyers, and other marketing collateral5 Liaise with other department in term of promotion (FB, Spa, FO) and make sure all promotional information circulated to all departments.6 Hotel Inspection, Admin work, Walk-In Guest,Responsible for all collateral stocks, preparation for Sales Call/ Sales Trip7 Assisting DOSM for statistic report. Show less

• Senior Reservation

  • Jul 2016 - Nov 2019

• Sale Executive

  • Nov 2019 - Apr 2021


CBRE

• Italy
• Real Estate

• Leasing Executive

  • May 2019 - Nov 2019

  Retail Services Retail Services



Internation Top Agency

• Real Estate Sales Consultant

  • Feb 2019 - Nov 2019

  - Property Value : Location , Market , Condition , Nighboorhood , Age -Residential Rental - Residential Sale & Purchase - Commercial Rental - Commericail Sale & Purchase - Land , Plot & Project -Documentations -Premised Maintenance - Loan Assistance - Customer Service (related to Property ) -Buying , Selling , Rental (Villa, Flat , Shop , Bungalow , Land ,Retail, Apartment and Condo ) - Property Value : Location , Market , Condition , Nighboorhood , Age -Residential Rental - Residential Sale & Purchase - Commercial Rental - Commericail Sale & Purchase - Land , Plot & Project -Documentations -Premised Maintenance - Loan Assistance - Customer Service (related to Property ) -Buying , Selling , Rental (Villa, Flat , Shop , Bungalow , Land ,Retail, Apartment and Condo )



Phnom Penh Era Hotel

• Sales Executive & Secretary to GM

  • Aug 2017 - Nov 2019

  • organizing sales visits • demonstrating and presenting products • establishing new business • maintaining accurate records • attending trade exhibitions, conferences and meetings • reviewing sales performance • negotiating contracts and packages • Aiming to achieve monthly or annual targets. • Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products/ services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales and demonstrations • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team to achieve better results • Assist GM to take minute meeting and other assign by Management Team Show less



Silvertown Metropolitan

• Cambodia
• Real Estate
• 1 - 100 Employee

• Front Office Supervisor

  • Jan 2015 - Apr 2016

  2015-Present : Work as Tour Host (Front Office Operation)at Silver Town Metropolitan. Duties: -Provide entertaining service apartment. -Working with Front Desk to assist light lobby duties. -Provide energetic attitude to all inquiring guest that seek information about our facility and service. -Answer all question about our facility and service. -Perform opening and closing duties as directed. -Collects encouraging them to fill out evaluation form or mailing list sign up form. - Has knowledge to properly to answer guest questions regarding our facility, area, and city entertainment. - Make sure all guest are satisfied with their tour experience. - Do other tasks as required by Management Team. Show less



Hongkong Land

• Hong Kong
• Real Estate
• 700 & Above Employee

• Front Office

  • Jan 2014 - Jan 2015

  Delegating tasks Monitoring the team’s performance Assisting the team by performing the tasks with them Helping with training and development Completing paperwork (yes, there’s always admin to do) Handling complaints (from both staff and customers) Helping to hire new staff Reporting to senior management / personnel when required Delegating tasks Monitoring the team’s performance Assisting the team by performing the tasks with them Helping with training and development Completing paperwork (yes, there’s always admin to do) Handling complaints (from both staff and customers) Helping to hire new staff Reporting to senior management / personnel when required



Queen Boutique Hotel

• Poland
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • Jan 2013 - Jan 2014

  - Welcome and Greeting all customer - Handle how to check in and Check-out - Telephone Operator - Received the booking - Close Cashier - Other task assign by Management Team. - Welcome and Greeting all customer - Handle how to check in and Check-out - Telephone Operator - Received the booking - Close Cashier - Other task assign by Management Team.