Experience

Gordon Conwell Theological Seminary

• United States
• Higher Education
• 100 - 200 Employee

• Associate Director Of Financial Aid

  • Jul 2019 - Present

• Finacial Aid Manager

  • Feb 2019 - Jul 2019


Simmons University
• Higher Education
• 700 & Above Employee
• Financial Aid Counselor

  • Jul 2017 - Feb 2019


North Shore Community College

• United States
• Higher Education
• 400 - 500 Employee

• Student Financial Services Representative

  • Jun 2012 - Jul 2017

  • Maintain a basic knowledge of federal, state, and local Financial Aid policies and procedures. • Utilizes Banner for all pertinent SFS data entry and processing functions. • Scan and index SFS documents for processing in the department’s digital imaging application. • Process student payments, inclusive from receiving payment to reconciling cashier sessions. • Provide students with accurate and appropriate information about the billing process and their student account. • Receive, verify eligibility for, and post tuition and fee waivers to student accounts. • Review financial aid documents for accuracy and completion. Notify applicants of missing, incomplete or inconsistent data. • Work with students and parents to help them understand financial aid and student accounts while maintaining confidentiality; answer questions regarding eligibility • Provided great customer service by assisting students and parents to complete their financial aid file service students over the phone, by email, and walk-ins • Assist student with completing Free Application for Federal Student Aid, loan entrance counseling and Master Promissory Note • Offer advice in matters pertaining to student accounts and academics • Maintain daily office routines and procedures Show less