Experience

AQUAPULSE SYSTEMS INC
• National Sales Manager

  • Jan 2020 - Present


Patlite (USA) Corporation

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Application Engineer Technical Support

  • Mar 2015 - Jan 2020

  • Facilitates professional technical support for clients in need of assistance with Patlite products. • Leads cross-functional teams for new project developments to improve product sales and increase company efficiency. • Manages applications engineering on various products to include custom modification to fit differing applications. • Collaborates with the sales team in product realization by providing potential customer solutions and leads. • Evaluates company literature and provides adjustments to improve technical literature. • Develops technical support videos for GUI Software used to program many differing applications such as Takt Time and Chemical Level Display. • Programs lights in C++, Modbus TCP/IP, and became the lead expert in the Zigbee wireless data acquisition systems offered by the company. • Written technical articles in Control Design and Manufacturing Today. • Improves internal operation processes for product returns and customer product requests. • Provides technical training to outside sales teams, operations teams, inside sales teams, and marketing teams. • Travels around the nation for product installations or trainings on customer sites. • Attends national tradeshows to promote business and learn about various industries. • Flew to the Japan headquarters to provide feedback based on technical limitations of products for the industry in order to grow Patlite profits. • Innovate new software and hardware recommendations to improve long-term user interface. • Continuously locates and corrects documentation, website errors, and software bugs. • Creates article and press release content for the marketing team every month. • Develops product-training videos to improve technical support logistics. Show less



JPL

• United States
• Advertising Services
• 400 - 500 Employee

• Computer Programmer

  • Jan 2014 - Jan 2015

  • Designed and implemented the foundation for the internal communication network between the Satellite and Ground Stations. • Decryption of AX.25 data packaging ensuring error-proofing from solar radiation anomalies. • Validated communication reliability with the Terminal Node Controller. • Developed the GUI interface design and administered its deployment. • Utilized C# to program software commands which prepared data transfers and software uploading. • Designed and implemented the foundation for the internal communication network between the Satellite and Ground Stations. • Decryption of AX.25 data packaging ensuring error-proofing from solar radiation anomalies. • Validated communication reliability with the Terminal Node Controller. • Developed the GUI interface design and administered its deployment. • Utilized C# to program software commands which prepared data transfers and software uploading.



Aquapulse Systems

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Service Technician

  • Nov 2010 - Jan 2014

  • Serviced and installed chlorine dioxide generators. • Monitored and calibrated chemical systems. • Coordinated product delivery. • Constructed chemical monitoring systems. • Helped designed new innovations for product improvement. • Provided company-wide IT support. • Serviced and installed chlorine dioxide generators. • Monitored and calibrated chemical systems. • Coordinated product delivery. • Constructed chemical monitoring systems. • Helped designed new innovations for product improvement. • Provided company-wide IT support.