Mackenson PETIT
IT Coordinator at Blue Mail- Claim this Profile
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Español Full professional proficiency
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Francés Native or bilingual proficiency
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Inglés Professional working proficiency
Topline Score
Bio
Credentials
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Amazon Web Services para profesionales IT
LinkedInJul, 2023- Sep, 2024 -
Azure para administradores de IT
LinkedInMar, 2023- Sep, 2024 -
Fundamentos de ITIL: Introducción a la gestión de sistemas de información
LinkedInMar, 2023- Sep, 2024 -
Microsoft Azure Fundamentals (AZ-900T00)
EducacionITMar, 2023- Sep, 2024 -
DevOps esencial
LinkedInJan, 2023- Sep, 2024 -
NDG Linux
Cisco Networking AcademyJan, 2023- Sep, 2024 -
Electronica Digital
UTN Buenos AiresJun, 2022- Sep, 2024 -
Fundamentos de Enrutamiento y Conmutación CCNA2
EducacionITMar, 2020- Sep, 2024 -
Fundamentos de Redes CCNA1
EducacionITJan, 2020- Sep, 2024 -
Redes
EducacionITMay, 2017- Sep, 2024
Experience
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Blue Mail
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Argentina
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Freight and Package Transportation
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1 - 100 Employee
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IT Coordinator
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Mar 2023 - Present
• Monitoring the performance of IT Services and the network. • Link between Clients and the IT Team. • Advice to managers on appropriate technologies • Design of the network implementation diagram. • Switchboard configuration for Call Center and branch. • Telephone exchange administrator [GrandStream] • Interconnection of branches and monitoring. • Monitoring the performance of IT Services and the network. • Link between Clients and the IT Team. • Advice to managers on appropriate technologies • Design of the network implementation diagram. • Switchboard configuration for Call Center and branch. • Telephone exchange administrator [GrandStream] • Interconnection of branches and monitoring.
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OCA
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Wholesale Building Materials
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1 - 100 Employee
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Technical Support and Infrastructure Analyst
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Jun 2017 - Jul 2023
* Perform of computer hardware management and maintenance control templates.* Monthly report of incidents to the operation manager on status and resolution.* Researching, resolving and responding to incidents and requests reported by users regarding end-user devices, (e.g. workstations, printers, etc.) along with some ancillary support for application issues.* Ensure that all devices meet company security standards in regards to encryption, management, and protection prior to connecting them to the network.* Manage and configure devices' network connectivity, from port activation to IP assignment.* Direct communication with service provider for incident resolution and on-site guidance.* Management of more than 400 equipments (workstations, notebooks, handhelds, zebra's label printers, printers, mobile, and peripheral devices).* Rack configuration: AP's, Routers, Transceiver & Switch installation, configuration & cabling.* Provide level 1 VOIP phone support.* Assists junior analysts with incidents when able, prior to escalating to another technology group as needed. Show less
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IT Support
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Oct 2015 - Jun 2017
* Perform support and troubleshooting to different Cloud Technologies (Office 365, MS SharePoint etc.).* Perform support and troubleshooting to different security platforms, anti-virus and malware.* Configure, install and support all computers and their peripherals.* Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.* Configure CPU, memory, and disk partitions as required.* Using a ticketing system to manage assigned cases. Loging all activities and case updates. Creating and maintaining accurate asset records for all devices worked on* Create, change, and delete user accounts per request. * Prepare equipment slated for salvage and prepare accompanied documentation.* Provide remote and on-site support for workstations, laptops, handhelds, label printers, printers, fiscal labeller, mobile, and peripheral devices.* SAP Front End: Move and Track IT hardware inventory for the assigned plant. Show less
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LBS INFORMATICA SL
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Software Development
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1 - 100 Employee
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IT Support OnSite
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Jan 2015 - Oct 2015
* Usar sistemas y herramientas de diagnóstico para solucionar problemas, ya sea resolviendo el problema en cuestión o escalando al experto técnico apropiado. * Desarrolla, mantiene, y documenta instalación y procedimientos de configuración. * Resolución de problemas de red básica y clasificación. * Mantener instalaciones en máquinas individuales, tales como drivers y configuraciones de computadoras personales así como impresoras (impresoras locales y de red). * Llevar a cabo la solución de problemas y la configuración de servidor. * Administración, Mantención de Servidores en sitio como en Clientes [Backup | NAS]. * Configuracion | Reparación de equipos en sitio [UI Imagen] , Impresoras, Teléfono IP. Show less
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L'Oréal
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France
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Personal Care Product Manufacturing
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700 & Above Employee
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Data Entry Operator
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Oct 2012 - Jan 2013
* Insert customer and account data by inputting text based and numerical information from source documents within time limits. * Review data for deficiencies or errors, correct any incompatibilities if possible and check output. * Generate reports, store completed work in designated locations and perform backup operations. * Scan documents and print files, when needed. * Provide reimbursement information to providers and/or pharmacies. * Other related duties as assigned and help with other administrative projects related to miscellaneous reimbursements. Show less
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IT Support / HelpDesk
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Jul 2010 - Mar 2011
* Monitor Helpdesk portal and handle work orders in a timely fashion * Configure, install and support all computers and their peripherals. * Provide support for the audio/visual equipment in the conference rooms. * Monitor inventory levels including toner, ribbon and other supplies. * Monitor Helpdesk portal and handle work orders in a timely fashion * Configure, install and support all computers and their peripherals. * Provide support for the audio/visual equipment in the conference rooms. * Monitor inventory levels including toner, ribbon and other supplies.
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Education
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2013 -
Universidad Nacional de La Plata
Analista Programador, Analista Programador Universtario -
2009 - 2012
Universidad Polivalente e Autonóma de Haití
Grado en Ingeniería, Ingeniería informática -
2004 - 2009
Lycée Alexandre Petion
Bachiller, Bachillerato
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