Experience

DAC Developers
• India
• Real Estate
• 1 - 100 Employee
• General Manager CRM

  • Jun 2022 - Present

VGN Projects Estates
• India
• Real Estate
• 1 - 100 Employee
• DGM Customer care

  • Jan 2019 - Nov 2022

Sowparnika Projects and Infrstructure Pvt Ltd
• Real Estate
• 100 - 200 Employee
• AGM CRM

  • Apr 2018 - Jan 2019


VGN

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• DGM Customer Care

  • May 2016 - Aug 2017

  In-charge of Customer Care Team handling a portfolio of over 4000+ customers from post sale till handing over of the Apartment. Responsible for Documentation,Collection, Customer Complaints, SAP updates, Communications, Budgeting, Target and MIS. In-charge of Customer Care Team handling a portfolio of over 4000+ customers from post sale till handing over of the Apartment. Responsible for Documentation,Collection, Customer Complaints, SAP updates, Communications, Budgeting, Target and MIS.



KG Foundations Pvt. Ltd. - India

• India
• Leasing Real Estate
• 1 - 100 Employee

• DGM Customer care

  • May 2006 - May 2016

  In-charge of Sales and Customer Care Team, handling around 1000 customers from Sale to Handing over. Responsible for Documentation, Collection, Legal,UDS, Coordination with landowners, Budgeting & MIS In-charge of Sales and Customer Care Team, handling around 1000 customers from Sale to Handing over. Responsible for Documentation, Collection, Legal,UDS, Coordination with landowners, Budgeting & MIS