Sonya Green

System Administrator at Blue Glacier Management Group
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Contact Information
us****@****om
(386) 825-5501
Location
Albuquerque, New Mexico, United States, MX

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Bio

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Credentials

  • Troubleshooting and Debugging Techniques
    Coursera
    Jul, 2022
    - Nov, 2024
  • Crash Course on Python
    Coursera
    May, 2022
    - Nov, 2024
  • Certificate of Completion - Data Analytics and Visualization Bootcamp
    Rice University - Susanne M. Glasscock School of Continuing Studies
    Aug, 2019
    - Nov, 2024

Experience

    • Computer and Network Security
    • 1 - 100 Employee
    • System Administrator
      • Jan 2023 - Present

      System Admin T1/T2 for the NNSA supporting mission service desk classified networks, and account and system management System Admin T1/T2 for the NNSA supporting mission service desk classified networks, and account and system management

    • Germany
    • E-Learning Providers
    • 300 - 400 Employee
    • Data Analyst Tutor
      • Sep 2019 - Present

      Provide guidance and encouragement to their students each step of the way. I provide feedback and constructive criticism on submissions, help students understand the lessons, and ask and answer questions about the materials to deepen their understanding of the core concepts. Regularly reviewing student projects submitted through the CareerFoundry platform and Portfolio reviews and checking for fundamental understanding of concepts Working alongside a Mentor (who has 8+ years of experience) Show less

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Help Desk Specialist
      • Oct 2021 - Jan 2023

    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Care Technician
      • Sep 2018 - Jun 2019

      Assisted with Nursing Staff in Patient care: Skills learned Time Management Multitasking , Working in a High stress environment Assisted with Nursing Staff in Patient care: Skills learned Time Management Multitasking , Working in a High stress environment

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Level 2 web tech
      • Sep 2016 - Jun 2017

      Troubleshoot and fix WordPress, Joomla, HTML, website, Dedicated and VPS server issues, related to PHP, cPanel error, and other server related Teach and assist level one agents. Key Achievements: Was Promoted within 6 Months key skills : Multi task in fast past inviterment, linux bash, problem solving Complex problems Troubleshoot and fix WordPress, Joomla, HTML, website, Dedicated and VPS server issues, related to PHP, cPanel error, and other server related Teach and assist level one agents. Key Achievements: Was Promoted within 6 Months key skills : Multi task in fast past inviterment, linux bash, problem solving Complex problems

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • customer care
      • Jul 2014 - Sep 2016

      Conduct level one troubleshooting for commercial Voice and Internet services Investigate billing issue for clients Place orders for new products and services for clients. Coordinate with tier 2, tier 3 tech support, Assist with client account management Assist Sales rep on new Product information Conduct level one troubleshooting for commercial Voice and Internet services Investigate billing issue for clients Place orders for new products and services for clients. Coordinate with tier 2, tier 3 tech support, Assist with client account management Assist Sales rep on new Product information

Education

  • Houston Community College
    Associate's degree, Computer Software Engineering
    2018 - 2020
  • Rice University
    Data Analytics and Visualization Bootcamp, Data Science
    2019 - 2019
  • Central New Mexico Community College
    Information Technology
    2013 - 2014
  • valley high school
    High school Deploma
    1995 - 1999

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